With a focus on mobility and guest self-service the xnPOS team will be showcasing their latest self-service kiosk application and hardware, together with xnPOS GO, a seamlessly integrated QR code based guest self-ordering and payment solution.
InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, has partnered with The Don CeSar, a historic property located on Florida’s Gulf Coast, to provide a comprehensive suite of technology solutions designed to maximize and streamline the guest experience. The foundation of the landmark technology integration is a full-featured mobile app developed by InnSpire that provides integrated access to mobile check-in and out functionality, secure digital key-based contactless access to guestrooms, and unmatched service and convenience through “F&B Everywhere,” which allows guests to remotely order food and drinks from the pool deck, and later from the whole beach.
Optii Solutions, the leading cloud-based hotel operations software, today announced the appointment of Dino Pietropaolo as Chief Technology Officer.
As foreign nationals arrive in the U.S. on temporary Visas to help fill labor gaps, hotel operators can leverage mobile communication tools to remove the language barrier and assist with onboarding, training, scheduling, engaging, and recognizing employees.
Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of its advanced BeyondTV GuestCast streaming solution by The Hills Hotelin Laguna Hills, California. With a goal to cater to the latest trends in guestroom entertainment, The Hills Hotel can now address growing demands for instant access to personalized content while leveraging BeyondTV GuestCast’s unique analytics dashboard to ensure that system performance and Wi-Fi connectivity reflect the highest standard.
M3 has announced Dr. Mary Key as the keynote speaker for its 2022 Partners’ Meeting in St. Pete, Florida. Key is a trusted advisor, international consultant, author, speaker, and executive coach. M3 found Key to be the perfect keynote speaker for this year’s meeting due to the meeting’s prime focus of promoting positivity within an industry that has experienced turmoil like no other over the past two years. M3 wants to offer meeting attendees support, networking opportunities, company growth, and having Key as a speaker will aid in that effort.
INTELITY®, a leading provider of hospitality’s broadest guest experience and staff management platform, announced today the launch of CIVILIAN Hotel’s mobile app. Powered by INTELITY’s platform, the branded app includes mobile check-in, mobile key, and GEMS®, INTELITY’s collection of staff-facing tools, designed to deliver a more modern digital guest experience.
Scalable technology is important to hoteliers today, especially those operating smaller properties with reduced staff. Guesthub, a web-based guest experience management solution, is proof that modularity is key to technology adoption. Such is the case at Fairfield by Marriott® Inn & Suites Miami Airport in West Doral, Fla. Today the midscale hotel is leveraging Guesthub solely for package tracking. Although the mobile solution can facilitate many other features, like handling guest requests, respond to issues, provide information on amenities, support food and beverage ordering, schedule/track courtesy shuttle requests, and more, the hotel selected just the “guest parcel tracking” module to better manage this service, which is not covered by Marriott’s current proprietary apps and technology.
Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the unveiling of its “Flip to SIP” program in response to the FCC mandate requiring the termination of POTs-based telecommunication lines. The program is specifically designed to provide businesses with a streamlined, cost-effective solution to transition to more modern telephony and become FCC compliant, while sidestepping rate increases that may rise by as much as 75 – 150 percent for POTs lines, as the transition deadline nears.
As consumer demand for travel and hospitality returns, hotels are facing staff shortages while trying to meet guests’ expectations on high quality service, but with less physical contact with the staff. Following this new market opportunity, Maestro PMS teamed up with Zaplox to offer a contactless guest journey, in which Maestro’s Mobile Check-in module has been fully integrated with Zaplox Mobile Key App to allow guests to use their phone for pre-registration and check-in, as well as a mobile key.
As consumer demand for travel and hospitality returns, hotels are facing staff shortages while trying to meet guests’ expectations on high quality service, but with less physical contact with the staff. Following this new market opportunity, Maestro PMS teamed up with Zaplox to offer a contactless guest journey, in which Maestro’s Mobile Check-in module has been fully integrated with Zaplox Mobile Key App to allow guests to use their phone for pre-registration and check-in, as well as a mobile key.
INTELITY®, the provider of hospitality’s broadest guest experience and staff management platform, announced today a new partnership with Paramount Hotels. This collaboration will see the INTELITY platform implemented across three properties including Paramount Hotel Seattle, Paramount Hotel Portland, and Maui Coast Hotel. Each property will be outfitted with guest-facing features including a branded app, mobile check-in, mobile key, smart-room tablets and GEMS®, INTELITY’s staff-facing suite of tools.
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, today announces the successful implementation of its BeyondTV GuestCast streaming platform by the Hotel Monte Carlo in Ocean City, Maryland. Located within one of Maryland’s most popular tourist destinations, Hotel Monte Carlo serves as the ideal getaway with onsite amenities that include both an outdoor and indoor swimming pool, rooftop terrace, bar and Jacuzzi. With BeyondTV GuestCast now available in each of the property’s 70 guestrooms, Hotel Monte Carlo can also ensure that the widespread demand for personalized in-room entertainment is fully met for each guest.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation SaaS and on-premise hospitality software solutions and services, today announced that The Flying Lark has selected Agilysys cloud-native solutions for its new gaming, entertainment and dining destination in Grants Pass, OR including its award-winning InfoGenesis POS, IG Flex for mobile POS, IG OnDemand for guest self-service F&B ordering and payment, Agilysys Eatec for inventory and procurement management, and Agilysys Seat for venue reservations.
Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced a partnership with Leisure Hotels & Resorts, a leading comprehensive hospitality management company that specializes in upscale destination markets and unique independent brands. Stayntouch will now deliver their flexible PMS solution to four of Leisure Hotels’ Midwest and Mountain properties, totaling 469 rooms.
It’s been more than a dozen years since the City Center opened in Las Vegas, with its Aria Resort as its cornerstone property. Since that time, properties have added towers and expanded their footprints, but no one has ventured to effectively start from scratch with another landmark development, until the Genting Group’s opening of their latest Resorts World Las Vegas (RWLV).
Infor, the industry cloud company, today announced that Valley View Casino & Hotel has decided to expand its 17-year technology partnership with the company and move its core business applications to the cloud. Valley View, Southern California’s premier gaming destination, chose Infor CloudSuiteTM applications specialized for the hospitality industry to integrate and modernize its core business processes. With Infor’s cloud-based financial, supply chain management and budgeting applications, Valley View will be able to connect siloed applications, reduce manual processes and make more-informed business decisions.
Providing shuttle service between a hotel and the local airport is a costly guest service, but it is a necessary convenience that today’s travelers expect. Not only does the amenity create a positive first impression of the hotel, saving travelers considerable time and money in finding alternative transportation, but it helps eliminate friction along the guest journey. Leveraging its web-based guest services app, GuestHub, the EB Hotel Miami Airport is finding its airport shuttle service to be a deciding factor for guests considering whether to book again in the future. Via the app, the hotel is providing custom shuttle tracking and real-time location and estimated time of arrivals (ETAs) for each stop or pickup location, thereby eliminating traveler anxiety, and assuring guests that they will soon be en route to the hotel.
Last year, we announced our plans to open a technical hub in the City of Atlanta to serve as the home for one of our product development teams, the regional base for new technical and non-technical roles over time – and the first step in a broader commitment to a long-term presence in the area.
U.S. Travel Association President and CEO Roger Dow issued the following statement on the implementation of 5G wireless near U.S. airports: