U.S. Travel Association convened top leaders in travel, transportation and technology with policymakers and administration officials for the association’s first-ever Future of Travel Mobility summit today.
Infor, the industry cloud company, today announced that Panda Restaurant Group — the parent company of the largest family-owned and operated Asian dining concept in the U.S., Panda Express — has selected Infor Expense Management (XM) to automate expenses, realize greater efficiencies, and streamline how the organization tracks travel and entertainment (T&E) spend for its multiple brands. Infor XM is one of the most flexible and configurable T&E expense management solution on the market. The application supports mobile usage and social collaboration, helps eliminate manual processes and delivers a consumer-grade experience built for enterprise users.
Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the adoption of its BeyondTV content streaming and guest services solution by The Cadencehotel in Niagara Falls, New York. A recently opened boutique luxury property within walking distance of the Niagara Falls State Park, The Cadence’s implementation of BeyondTV serves to enhance the hotel’s reputation as a modern and trendsetting establishment that can effortlessly keep pace with the latest guest experience expectations.
This week, M3 earned Hotel Tech Report’s level I Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across the four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation.
M3, the hospitality sector’s #1 cloud-based accounting, financial and data management platform in North America, announced today M3 Expense Management, a cost-reduction and spend-analysis service powered by consulting firm SIB, to help M3 customers further identify cost-saving opportunities at a discounted rate with fast-track prioritization.
INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. The Midwestern destination resort, well regarded for its high standards, will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in and mobile key.
Held in person for the first time since June 2019, the hotel industry’s premier show on technology took place in Dallas during the final week of September, running concurrent to the Lodging Conference over in Phoenix.
InvoTech Systems Inc. announced the recent implementation of its Uniform System at Omni Boston Hotel at the Seaport. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at Omni Boston Hotel at the Seaport manages the Uniform inventory for 800 employees, and the hotel joins InvoTech’s extensive client portfolio of hotels worldwide. Click here for more information on InvoTech’s Linen, Laundry and Uniform Systems.
TNG is pleased to welcome three new members to the Executive Leadership Group: Sarah Fults (MGM Resorts International), Cameron Hammond (Hyatt Hotels Corporation) and Scott Strickland (Wyndham Hotels & Resorts).
Spectrum Enterprise, a part of Charter Communications, Inc., today announced the launch of TV Streaming Access for Healthcare and for Hospitality organizations, a new feature of Spectrum Enterprise video service designed to enhance patient and guest experiences. In addition to using in-room TVs, individuals can watch programming from an app or browser on their personal mobile devices, tablets and computers while connected to the WiFi network in a healthcare facility or on a hotel property. Spectrum Enterprise TV Streaming Access (TVSA) offers over 200 live TV channels featuring entertainment, news, sports, Spanish-language and international programming in addition to a large on-demand library of movies and shows. “TV Streaming Access has the entertainment needs of both healthcare patients and hotel guests in mind,” said Raj Mukherji, Vice President of Vertical Market Sales, Spectrum Enterprise. “Patients can spend significant time at a healthcare facility and having access to diverse programming through an easy-to-use format can provide a welcome distraction. The breadth of TVSA content also creates a more satisfactory experience for hotel guests who are looking for entertainment options that meet what they can access on their home video services.” An interactive guide on TVSA allows individuals to find content quickly using keyword search, filters and sorting options to create a personalized guide menu. Shows or movies started on the in-room TV can continue to be watched throughout the healthcare facility or the hotel on personal devices. In addition, a patient’s visitors or hotel guests in the same party can watch different programming simultaneously, leading to an enhanced entertainment experience. TVSA is a cost-saving and reliable solution for facility managers. There is no expensive client-owned equipment to purchase and maintain, and, unlike satellite-delivered content, Spectrum Enterprise programming is not as susceptible to weather-related disruptions. Attendees at HITEC 2021 can see a demonstration of Spectrum Enterprise TV Streaming Access by visiting Booth #4314.
Today, World Cinema, a leading hospitality technology service provider, announced their partnership with Four Winds Interactive (FWI) to bring purpose-built digital signage solutions to hotel and multifamily properties nationwide. Digital signage allows properties to promote their services, attractions, and special features and offers in an attractive and easy to read format. Given the current need for properties to communicate to their guests and residents using touchless technologies, now is the time to include common area display technology in the design and operation of a property.
Today, Amazon and Disney announced ‘Hey, Disney!’, an entirely new kind of voice assistant that will work alongside Alexa at home and across Walt Disney World Resort hotel rooms. Expected next year, ‘Hey, Disney!’ will let fans and guests interact with some of their most beloved Disney characters, simply by saying “Hey, Disney!” on supported Echo devices at home and at Disney Resort hotels.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that The King and Prince Beach & Golf Resort on St. Simons Island, GA has implemented the award-winning innovative InfoGenesis POS solution as well as its modern cloud-native SaaS Agilysys Pay secure payment processing solution.
InvoTech Systems Inc. announced the recent implementation of its Uniform System at Resorts World Las Vegas. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at Resorts World Las Vegas manages the Uniform inventory for 7,500 employees, and the resort joins InvoTech’s extensive client portfolio of resorts worldwide. Click here for more information on InvoTech’s Linen, Laundry and Uniform Systems.
As anyone in the hospitality industry is undoubtedly aware, it is finally that time of year again. The Hospitality Industry Technology Exposition and Conference (HITEC) is just around the corner, marking the long-awaited return of in-person events and tradeshows. This year, HITEC will take place in Dallas, Texas, at the Kay Bailey Hutchison Convention Center from September 27-30th.
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the implementation of a high-speed Guest Wi-Fi service for The Barfield, an Autograph Collection hotel. Opening in summer 2021 as Amarillo’s preeminent luxury hotel, The Barfield’s adoption of advanced Wi-Fi technology by HIS will ensure that business and leisure guests alike receive the high-speed connectivity and reliability that they expect.
ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful adoptions of Staff Safety and Hotel Asset Management with the implementation of Vostio Location Solutions at The Westin Fort Lauderdale, a property managed by TPG Hotels and Resorts. Leveraging ASSA ABLOY Global Solutions’ industry-leading technology, The Westin is able to ensure the safety and convenience of guests and staff alike while boosting operational efficiency.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that the Rise Uptown Hotel in Phoenix, AZ has implemented Agilysys’ cloud-native SaaS PMS solution Agilysys Stay.
In every guestroom at the newly opened LEGOLAND® Hotel at LEGOLAND® New York Resort in Goshen, N.Y., as well as in each guestroom at LEGOLAND® Hotel and LEGOLAND® Castle Hotel at LEGOLAND® California Resort in Carlsbad, Calif., guests are engaging with Hotel staff and services through Google’s voice-first hotel solutions on Google Nest Hubs with Volara’s engagement software. The post-COVID traveler demands contactless engagement with hotel staff. The staffing shortage demands hoteliers enable efficient automated interactive guest services. Google Nest Hubs with Volara meets these demands and serves as a contactless amenity with features that both parents and children can enjoy.
Hospitality Upgrade Publisher and President Rich Siegel announced the next recipient of the John Cahill student seat will be Alana Agcaoili, an undergraduate student of the Kennesaw State University School of Hospitality Administration. In its 19th year, the upcoming CIO Summit will be held Sept. 8-10, 2021, in Atlanta.