News

Case Study

October 20, 2022

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

North Star Lodging Management (NSL) is both a ground-up developer and first-rate operator focused primarily within the hospitality sector. Headquartered in Pittsburgh, PA, NSL has completed a number of custom, ground-up hotel developments across the Eastern United States since its inception in 2015 and currently manages a portfolio of four hotels throughout Pennsylvania, North Carolina, and Florida. Since 2017, NSL has utilized M3's Accounting Core, Document Imaging, PMS Mapping, and Professional Services. In addition to using M3's software and services, NSL also leverages M3's industry partners, including Paymerang, since 2021, and HotStats, since 2022.

October 11, 2022

Potawatomi Hotel & Casino Selects INTELITY for Complete Mobile Guest Experience

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today a new deal with Potawatomi Hotel & Casino to implement the INTELITY platform throughout the property. Selected for its robust digital offerings, Potawatomi plans to deploy the complete suite of INTELITY’s strong staff and guest management tool.

INTELITY

Milwaukee, Wisconsin, United States

October 4, 2022

Stage Neck Inn Deploys GuestCast by HIS to Address Guest Demands for Modern In-Room Entertainment Technology

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the latest successful implementation of its GuestCast streaming solution at the Stage Neck Inn, a 58-room luxury beachfront hotel in York Harbor, Maine. Seeking to stay a step ahead of the latest in-room entertainment trends, the upscale boutique property with GuestCast can now ensure a user-friendly and secure guestroom TV experience able to instantly adapt to the streaming preferences of any guest.

York Harbor, Maine, United States

October 3, 2022

Infor Partners with Fontainebleau Las Vegas for Cloud-Based Front and Back-of-House Hospitality Solutions

Infor®, the industry cloud company, today announced that Fontainebleau Las Vegas, a vertically integrated 67-story hotel, gaming, entertainment and meeting destination conceived by Fontainebleau Development, will partner with Infor to implement key front- and back-of-house hospitality solutions to automate critical business functions. Through this partnership, the Fontainebleau Las Vegas team can utilize cloud-based applications specifically built for the hospitality industry to unify and refine hotel operations, create scalable processes, improve processes, and share real-time data, empowering business leaders to make more-informed decisions as the property prepares for its global debut in late 2023.

Infor

External Article

September 19, 2022

Cannabis-friendly hotels target high-end travelers

Though the cannabis legalization movement in the U.S. has spawned plenty of "bud and breakfasts" and weed-friendly, budget hotels, a handful of boutique hoteliers are targeting the high-end cannabis traveler -- no pun intended.

travelweekly.com

September 7, 2022

Radisson Hotel Pendleton Airport Deploys High-speed Guest WiFi Connectivity by Hotel Internet Services

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has today announced the successful installation of a high-performance WiFi network upgrade at Radisson Hotel Pendleton Airport. Owned and operated by Makad Corporation, an organization with decades of expertise in hotel development and management, Radisson Hotel Pendleton Airport can now cater to widespread demands for fast and reliable internet access in order to ensure a hassle-free stay experience that lives up to modern guest expectations.

Why Hospitality Net Leads B2B in Hospitality

Pendleton, Oregon, United States

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Hospitality Net

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Mews

August 23, 2022

45 Steps- The Culinary Beachside Inn Partners With HIS for Enhanced Online Connectivity and Guestroom Entertainment

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with boosting guest Wi-Fi service performance and providing advanced content streaming abilities at 45 Steps- The Culinary Beachside Inn. A luxury 7-room retreat where travelers can experience the natural beauty of Canada’s Prince Edward Island, 45 Steps by partnering with HIS is now also able to ensure that each guest receives a reliable internet connection, while benefiting from the presence of the GuestCast streaming platform for user-friendly control over in-room entertainment experiences.

Saint Peters Bay, Prince Edward Island, Canada

August 18, 2022

The Neighborhood Hotel® chooses Mews to power and streamline their operations

Mews, the innovative hospitality cloud (Property management system), has been chosen by The Neighborhood Hotel to power their operations, enable seamless, modern experiences for their guests, and help drive their ambitious US growth plans.

Mews

Chicago, Illinois, United States

Opinion Article

August 16, 2022

Are Guest Instant Rewards Programs the New ‘Free Same-Day Shipping’?

The exchange of goods and services is a critical cog in the wheel of how our world works. As we skim through the pages of history books, we are met with countless, comparatively archaic examples of what we know now to be retail commerce. But even just a few decades ago, many of the digitally-empowered conveniences that define our retail experiences today might have seemed, at that time, far-fetched.

By Ellis Connolly, Chief Revenue Officer, Laasie

Barrie, Ontario, Canada

August 9, 2022

Scottsdale Plaza Resort & Villas Deploys HIS High-Speed Network Technology for Events and Meetings

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of an advanced Wi-Fi network alongside the deployment of its innovative Conference Planner tool at Scottsdale Plaza Resort & Villas. A property featuring over 50,000 square feet of conference space, Scottsdale Plaza Resort together with HIS technology and expertise can now ensure that its network capabilities are fully able to address the demands of attendees regardless of their online needs.

See why hotels are switching to Mews

Paradise Valley, Arizona, United States

Ad #1 Hotel PMS

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo.

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Visual Matrix Property Management System (Image Technology Systems)

August 5, 2022

MOP by Visual Matrix Makes It Easy to Comply with Hotel Panic Button and Emergency Safety Device (ESD) City Ordinances

Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality industry, is meeting the increasing demand for emergency safety devices in hotels with its Mobile Operating Platform known as MOP. A panic button is one of MOP’s many features readily available when the app is downloaded to a mobile device.

Los Angeles, California, United States

July 29, 2022

Community-Focused Prairie Meadows Casino, Racetrack and Hotel Expands Technology with Agilysys to Elevate Staff Productivity and Transform Guest Experiences

As the hospitality industry recovers, properties are facing the compounding challenge of guest expectations and staff shortages reaching record-high levels. In an American Hotel and Lodging Association (AHLA) survey published in June 2022, 97 percent of respondents indicated staff shortages and 49 percent characterized them as “severe.” At the same time, the American Express Travel 2022 Global Travel Trends Report shows travelers expect higher-level returns than simple relaxation from traveling, with 81 percent of respondents agreeing that, “they want the money they spend while traveling to go back to the local community”, and 62 percent agreeing they want to be “more thoughtful about the experiences they have when traveling.”

Agilysys

Altoona, Iowa, United States

Press Release

July 28, 2022

AHLA, Questex to Launch Industry-Leading Event “The Hospitality Show”

The American Hotel & Lodging Association (AHLA) and Questex today announced a collaboration to launch “The Hospitality Show” (“The Show”), an innovative new hospitality event to be held June 27-29, 2023 at The Venetian Las Vegas.

Questex

Las Vegas, Nevada, United States

External Article

July 27, 2022

A glimpse of the future at Marriott's new headquarters hotel

Of the 130-plus hotels in the Washington area with the word "Marriott" in their names, the location of the new Marriott Bethesda Downtown at Marriott HQ sets it apart from the others: It's steps from Marriott International's new global headquarters, separated only by a small plaza.

travelweekly.com

July 27, 2022

Stoney Creek Hospitality Partners with Stayntouch to Enhance Unique ‘Cabin by the Lake’ Experience at 11 Properties

Stayntouch, a global leader in cloud hotel property management systems and guest-centric technologies, today announced an expanded partnership with Stoney Creek Hospitality, a hotel group that owns, operates, and manages two major hotel brands across the American Midwest. Stoney Creek Hospitality chose Stayntouch to deploy its mobile PMS and contactless solutions to 11 of its premier properties.

Stayntouch

Case Study

July 26, 2022

M3 Aids GF Hotels & Resorts in Exponential Growth

Scalability is often a daunting task that few hotel management companies succeed in, as many factors play into the success of balancing a large hotel portfolio. Recent world-wide events have resulted in large-scale change within the hospitality industry.

Lawrenceville, Georgia, United States

July 26, 2022

Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform

Actabl, provider of a comprehensive suite of leading technology solutions designed to address the full spectrum of hotel business needs, today announced the adoption of its ALICE and Transcendent solutions by Sonesta International Hotels Corporation (Sonesta). One of the fastest-growing hospitality organizations in the U.S., Sonesta is partnering with Actabl to ensure enhanced operational efficiency, heightened guest service quality and substantial cost savings for each of its 200+ U.S. managed properties representing over 40,000 rooms.

Actabl

July 26, 2022

Boston Harbor Hotel to Expand Partnership with INTELITY’s Smart Room Offering

Today, INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced a continued strong partnership with Boston Harbor Hotel to invest in a tablet upgrade, promoting a digital smart-room experience for guests. Boston Harbor Hotel is upgrading their in-room tablets to Lenovo smart-room tablets powered by the INTELITY platform, including GEMS®, INTELITY’s suite of rich staff-facing tools for streamlined service and enhanced engagement between the hotel and guests.

INTELITY

Boston, Massachusetts, United States