SAHARA Las Vegas has partnered with Laasie to reimagine an exciting new kind of guest loyalty program, the SAHARA Insider Program. Leveraging Laasie’s signature Retain platform, a powerful membership program created to cultivate dynamic, one-to-one relationships with guests, SAHARA has effectively enhanced its existing player's program to usher in a new era of guest loyalty.
Today, Maestro and Hapi have teamed to enable independent hotels to make more impactful connections with their guests. By integrating Maestro PMS with Hapi, hoteliers and technology solutions providers can now access and share data with Maestro as well as more than 100 other solutions providers by writing to a single Hapi API with little to no development work on the hoteliers’ end. The Hapi-Maestro integration is the next step toward a modernized hotel technology platform that unlocks data from siloed systems and creates a single source of truth for hotel companies to access and action their data in real time.
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of an advanced Wi-Fi network upgrade for the Aqua Soleil Hotel & Mineral Water Spa. Visited by travelers from around the world who come to experience the renowned mineral waters of Desert Hot Springs in California, Aqua Soleil’s guests can now also look forward to enjoying seamless online connectivity in order to address their modern lifestyle needs.
Optii Solutions, the leading hotel operations software, today announced that The Godfrey Hotel & Cabanas Tampa in Florida has selected Optii as its hotel management solution. The hotel will adopt the full Optii Solution — including the Housekeeping, Service and Chat products — on an initial three-year contract to optimize and streamline its daily operations. The Godfrey Hotel & Cabanas Tampa, an MCR property, will be the second of MCR’s bespoke hotels to implement Optii’s hotel management solution.
Above Property ® Services (APS™), the leading provider of innovative technology designed for the global travel industry, and Bonotel Exclusive Travel, the leading inbound tour operator for luxury travel to North America, have partnered to bring tour operator connectivity into the future.
RMS North America today introduces Solonis, a modern, cloud-based property management system built for the hotel industry. The first brand expansion of RMS, Solonis was crafted by a team of hospitality and business intelligence professionals with more than 35 years in the industry and helps property owners increase occupancy, enhance guest experience, and optimize revenue.
The Shepherd Hotel is more than an up-and-coming hospitality brand. It’s an inspirational, purpose-driven company committed to providing exceptional guest experiences while changing the lives of an under-engaged portion of the population. The property has selected Above Property Services (APS™) as their technology partner to deliver an integrated, easy-to-use CRM and PMS designed to simplify hotel operations and create an empowered, inclusionary workplace.
Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, announced that it will release U.S. traveler sentiment survey results related to Attribute-Based Shopping (ABS) during a special panel discussion with the NYU Tisch Center of Hospitality at HITEC 2022 in Orlando. Following a successful HITEC Dallas in 2021, this year, Stayntouch will also present a technology showcase highlighting its full suite of mobile and cloud-native technology.
Queue up the playlist and pack those snacks because planning the ultimate summer road trip is now easier than ever. Wyndham Hotels & Resorts, the world’s largest hotel franchising company with over 8,900 hotels across more than 95 countries, today announced the launch of Road Trip Planner, the latest digital innovation to its award-winning mobile app. A first-of-its-kind offering from a major hospitality company, the interactive booking tool the road trip discovery, planning and booking process, allowing travelers to seamlessly plot their next trip in minutes. It’s The Easiest Way to Book & GoSM.
Optii Solutions, the leading cloud-based hotel operations software, has announced the opening of its new office at Impact Hub Austin Downtown. The new space in the North Loop neighborhood in the heart of the city will accommodate around 50 employees.
As Morongo Casino Resort & Spa - an oasis in the desert just 90 minutes’ drive from Los Angeles - welcomes record numbers of guests to its four-star resort experience, , Volara is there supporting the contactless, convenient and brand consistent journey from check-in to check-out.
Optii Solutions, the leading cloud-based hotel operations software, has announced its partnership with Rodd Hotels & Resorts, which will adopt Optii Solutions technology across all seven properties throughout Prince Edward Island, Nova Scotia and New Brunswick.
As travel continues to ramp up in 2022, hotels are eager to bring in guests to drive much-needed revenue for their businesses. While many are leveraging loyalty programs and perks to entice guests to book again, the consumer of today has changed, and hotels must adapt to meet their unique needs. With 44% of consumers saying loyalty programs play a part in their hotel choice, hotels must determine which perks and incentives are most effective to compete in today’s travel market. Hospitality guest experience and retention platform SevenRooms has uncovered the key profiles of today’s hotel guests and divulges which incentives drive loyalty in "Booking Behaviors: Exploring Hotel Guest Loyalty.”
Auburn University is opening a world-class concierge-level teaching hotel with the support of Ithaka Hospitality Partners, the property's operating manager, and Oracle Hospitality OPERA Cloud Service. The Laurel Hotel & Spa is part of Auburn's Tony & Libba Rane Culinary Science Center (RCSC). The exciting destination will not only provide guests an enticing place to stay, but also act as the home of the university's hospitality management program. Students will first learn OPERA Cloud in their coursework and apply this knowledge with hands-on training in the hotel when it opens later this year.
Mews, the industry’s most innovative hospitality cloud, is delighted to announce its continued partnership with Revisn, a technology-driven apartment rental provider who specialize in full service long-stay accommodation.
– Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced its internet traffic results for Q1 2022. Guests connecting to hotel Wi-Fi networks enhanced by Zoox reached just under 30 million connections, further showing the reach that hotels around the world have with their current targeted marketing efforts.
Life House has launched its Growth Affiliate Program to reward industry stakeholders that support its mission to make hotels more profitable and easier to own. Since 2018, Life House has successfully partnered with an array of owners across the US, Canada, Mexico, and Puerto Rico, with its portfolio comprising nearly 60 hotels open or under development. As existing owners and capital partners seek to expand with Life House - a testament to its strong track record as an operator - the company plans to double its presence to more than 100 hotels during 2022.
For more than 20 years, PCH Hotels & Resorts, a Mobile, Ala.-based hotel management and development company, relied on Aptech for back-office accounting. When the company learned that its existing software was being phased out and replaced by Aptech’s next generation enterprise accounting solution, PVNG, the corporate finance team had some big decisions to make. Do they remain with Aptech, a company that PCH President Tony Davis has been familiar with and successfully using for more than 35 years across his hospitality career, or do they move on and try something new?
Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations, is excited to announce that Chateau Elan, a 3,500-acre winery and resort in North Georgia owned by Wheelock Street Capital, has tapped into segment-based marketing with its custom wedding, spa, and golf websites, as well as paid media strategy and execution.
Infor, the industry cloud company, today announced that the San Manuel Band of Mission Indians in California has decided to implement the newest iteration of Infor CloudSuite™ Financials & Supply Management and Infor d/EPM to transform its back-office strategy for growth. By migrating from its current system, San Manuel’s entities will be operating with a modern ERP system that will empower finance teams with modern, cloud-based tools, allowing the organization to stay modern and agile for continued growth, all while supporting its ultimate goal of creating unforgettable guest experiences.