Technology USA & Canada News

April 29, 2022

Life House Launches Its Growth Affiliate Program

Life House has launched its Growth Affiliate Program to reward industry stakeholders that support its mission to make hotels more profitable and easier to own. Since 2018, Life House has successfully partnered with an array of owners across the US, Canada, Mexico, and Puerto Rico, with its portfolio comprising nearly 60 hotels open or under development. As existing owners and capital partners seek to expand with Life House - a testament to its strong track record as an operator - the company plans to double its presence to more than 100 hotels during 2022.

Life House

United States

Supplier News

April 28, 2022

For PCH Hotels & Resorts, Loyalty & Longevity Win

For more than 20 years, PCH Hotels & Resorts, a Mobile, Ala.-based hotel management and development company, relied on Aptech for back-office accounting. When the company learned that its existing software was being phased out and replaced by Aptech’s next generation enterprise accounting solution, PVNG, the corporate finance team had some big decisions to make. Do they remain with Aptech, a company that PCH President Tony Davis has been familiar with and successfully using for more than 35 years across his hospitality career, or do they move on and try something new?

Aptech

United States

Supplier News

April 27, 2022

Chateau Elan Taps Into Segment-Based Marketing With Tambourine’s Wedding, Spa, and Golf Amplifiers

Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations, is excited to announce that Chateau Elan, a 3,500-acre winery and resort in North Georgia owned by Wheelock Street Capital, has tapped into segment-based marketing with its custom wedding, spa, and golf websites, as well as paid media strategy and execution.

Tambourine

Braselton, Georgia, United States

Supplier News

April 20, 2022

Infor Provides Digital Transformation for the San Manuel Band of Mission Indians

Infor, the industry cloud company, today announced that the San Manuel Band of Mission Indians in California has decided to implement the newest iteration of Infor CloudSuite™ Financials & Supply Management and Infor d/EPM to transform its back-office strategy for growth. By migrating from its current system, San Manuel’s entities will be operating with a modern ERP system that will empower finance teams with modern, cloud-based tools, allowing the organization to stay modern and agile for continued growth, all while supporting its ultimate goal of creating unforgettable guest experiences.

Infor

California, United States

Supplier News

April 20, 2022

xnPOS, the leading cloud based point of system designed specifically for hotels, to exhibit at HITEC Orlando 2022

With a focus on mobility and guest self-service the xnPOS team will be showcasing their latest self-service kiosk application and hardware, together with xnPOS GO, a seamlessly integrated QR code based guest self-ordering and payment solution.

Xn Global Systems, Inc

United States

Supplier News

April 20, 2022

The Don CeSar Provides “InnSpired” Luxury and Convenience with Guest Experience Mobile App and Integrated Technology Suite from InnSpire

InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, has partnered with The Don CeSar, a historic property located on Florida’s Gulf Coast, to provide a comprehensive suite of technology solutions designed to maximize and streamline the guest experience. The foundation of the landmark technology integration is a full-featured mobile app developed by InnSpire that provides integrated access to mobile check-in and out functionality, secure digital key-based contactless access to guestrooms, and unmatched service and convenience through “F&B Everywhere,” which allows guests to remotely order food and drinks from the pool deck, and later from the whole beach.

Innspire Digital Inc.

St Pete Beach, Florida, United States

Supplier News

April 14, 2022

Optii Solutions, The Leading Cloud-Based Hotel Operations Software, Continues its Expansion With the Appointment of Dino Pietropaolo as Chief Technology Officer

Optii Solutions, the leading cloud-based hotel operations software, today announced the appointment of Dino Pietropaolo as Chief Technology Officer.

Optii

United States

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Hospitality Financial and Technology Professionals (HFTP)

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Mews

Opinion Article

April 12, 2022

5 Ways Digitalization Will Help Integrate H-2B Visa Employees into the Hotel Workforce and Make Them Feel Valued

As foreign nationals arrive in the U.S. on temporary Visas to help fill labor gaps, hotel operators can leverage mobile communication tools to remove the language barrier and assist with onboarding, training, scheduling, engaging, and recognizing employees.

By Andrada Paraschiv, Head of Hospitality, Beekeeper

United States

Supplier News

March 22, 2022

The Hills Hotel Deploys BeyondTV GuestCast for Hassle-free Guest Streaming and Enhanced Wi-Fi Network Performance

Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of its advanced BeyondTV GuestCast streaming solution by The Hills Hotelin Laguna Hills, California. With a goal to cater to the latest trends in guestroom entertainment, The Hills Hotel can now address growing demands for instant access to personalized content while leveraging BeyondTV GuestCast’s unique analytics dashboard to ensure that system performance and Wi-Fi connectivity reflect the highest standard.

Touchstone 1

Laguna Hills, California, United States

Supplier News

March 10, 2022

M3 Announces Keynote Speaker for 2022 Partners’ Meeting

M3 has announced Dr. Mary Key as the keynote speaker for its 2022 Partners’ Meeting in St. Pete, Florida. Key is a trusted advisor, international consultant, author, speaker, and executive coach. M3 found Key to be the perfect keynote speaker for this year’s meeting due to the meeting’s prime focus of promoting positivity within an industry that has experienced turmoil like no other over the past two years. M3 wants to offer meeting attendees support, networking opportunities, company growth, and having Key as a speaker will aid in that effort.

United States

Supplier News

March 9, 2022

New Bespoke Hotel CIVILIAN Launches INTELITY Platform to Enhance Guest Experience

INTELITY®, a leading provider of hospitality’s broadest guest experience and staff management platform, announced today the launch of CIVILIAN Hotel’s mobile app. Powered by INTELITY’s platform, the branded app includes mobile check-in, mobile key, and GEMS®, INTELITY’s collection of staff-facing tools, designed to deliver a more modern digital guest experience.

INTELITY

New York, New York, United States

Ad #1 Hotel PMS

See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo.

Mews

Supplier News

March 8, 2022

Fairfield by Marriott Hotel Chooses Guesthub to Manage and Track Parcels

Scalable technology is important to hoteliers today, especially those operating smaller properties with reduced staff. Guesthub, a web-based guest experience management solution, is proof that modularity is key to technology adoption. Such is the case at Fairfield by Marriott® Inn & Suites Miami Airport in West Doral, Fla. Today the midscale hotel is leveraging Guesthub solely for package tracking. Although the mobile solution can facilitate many other features, like handling guest requests, respond to issues, provide information on amenities, support food and beverage ordering, schedule/track courtesy shuttle requests, and more, the hotel selected just the “guest parcel tracking” module to better manage this service, which is not covered by Marriott’s current proprietary apps and technology.

Guesthub by Norelian LLC

Miami, Florida, United States

Supplier News

March 1, 2022

Cloud5 Launches “Flip to SIP” Program to Provide Simple, Cost-Effective Path to FCC Telecommunications Compliance

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the unveiling of its “Flip to SIP” program in response to the FCC mandate requiring the termination of POTs-based telecommunication lines. The program is specifically designed to provide businesses with a streamlined, cost-effective solution to transition to more modern telephony and become FCC compliant, while sidestepping rate increases that may rise by as much as 75 – 150 percent for POTs lines, as the transition deadline nears.

Cloud5 Communications

United States

Supplier News

March 1, 2022

Myrtle Beach Seaside Resorts Condo Hotel Collection Goes Live with Contactless Guest Journey Powered by Zaplox and Maestro PMS

As consumer demand for travel and hospitality returns, hotels are facing staff shortages while trying to meet guests’ expectations on high quality service, but with less physical contact with the staff. Following this new market opportunity, Maestro PMS teamed up with Zaplox to offer a contactless guest journey, in which Maestro’s Mobile Check-in module has been fully integrated with Zaplox Mobile Key App to allow guests to use their phone for pre-registration and check-in, as well as a mobile key.

Zaplox

Florida, United States

Supplier News

February 25, 2022

Myrtle Beach Seaside Resorts Condo Hotel Collection Goes Live with Contactless Guest Journey Powered by Zaplox and Maestro PMS

Maestro

North Myrtle Beach, South Carolina, United States

Supplier News

February 22, 2022

INTELITY Partners with Paramount Hotels to Offer Guests Complete Mobile Experience

INTELITY®, the provider of hospitality’s broadest guest experience and staff management platform, announced today a new partnership with Paramount Hotels. This collaboration will see the INTELITY platform implemented across three properties including Paramount Hotel Seattle, Paramount Hotel Portland, and Maui Coast Hotel. Each property will be outfitted with guest-facing features including a branded app, mobile check-in, mobile key, smart-room tablets and GEMS®, INTELITY’s staff-facing suite of tools.

INTELITY

United States

Supplier News

February 22, 2022

Hotel Monte Carlo Surpasses Guest Expectations for Modern In-Room Entertainment Experiences With BeyondTV GuestCast

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, today announces the successful implementation of its BeyondTV GuestCast streaming platform by the Hotel Monte Carlo in Ocean City, Maryland. Located within one of Maryland’s most popular tourist destinations, Hotel Monte Carlo serves as the ideal getaway with onsite amenities that include both an outdoor and indoor swimming pool, rooftop terrace, bar and Jacuzzi. With BeyondTV GuestCast now available in each of the property’s 70 guestrooms, Hotel Monte Carlo can also ensure that the widespread demand for personalized in-room entertainment is fully met for each guest.

Touchstone 1

Ocean City, Maryland, United States

Supplier News

February 2, 2022

The Flying Lark Selects Suite Of Agilysys Point Of Sale Management Solutions

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation SaaS and on-premise hospitality software solutions and services, today announced that The Flying Lark has selected Agilysys cloud-native solutions for its new gaming, entertainment and dining destination in Grants Pass, OR including its award-winning InfoGenesis POS, IG Flex for mobile POS, IG OnDemand for guest self-service F&B ordering and payment, Agilysys Eatec for inventory and procurement management, and Agilysys Seat for venue reservations.

Agilysys

Grants Pass, Oregon, United States

Supplier News

February 1, 2022

Leisure Hotels & Resorts Selects Stayntouch to Deploy its Flexible Cloud-Native PMS Across 4 Upscale Independent Properties

Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced a partnership with Leisure Hotels & Resorts, a leading comprehensive hospitality management company that specializes in upscale destination markets and unique independent brands. Stayntouch will now deliver their flexible PMS solution to four of Leisure Hotels’ Midwest and Mountain properties, totaling 469 rooms.

Stayntouch

United States

Opinion Article

January 31, 2022

Four Reasons Why You Need to Visit Resorts World Las Vegas

It’s been more than a dozen years since the City Center opened in Las Vegas, with its Aria Resort as its cornerstone property. Since that time, properties have added towers and expanded their footprints, but no one has ventured to effectively start from scratch with another landmark development, until the Genting Group’s opening of their latest Resorts World Las Vegas (RWLV).

By Adam Mogelonsky and Larry Mogelonsky

Las Vegas, Nevada, United States