Technology USA & Canada News

September 7, 2022

Radisson Hotel Pendleton Airport Deploys High-speed Guest WiFi Connectivity by Hotel Internet Services

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has today announced the successful installation of a high-performance WiFi network upgrade at Radisson Hotel Pendleton Airport. Owned and operated by Makad Corporation, an organization with decades of expertise in hotel development and management, Radisson Hotel Pendleton Airport can now cater to widespread demands for fast and reliable internet access in order to ensure a hassle-free stay experience that lives up to modern guest expectations.

Touchstone 1

Pendleton, Oregon, United States

Supplier News

August 23, 2022

45 Steps- The Culinary Beachside Inn Partners With HIS for Enhanced Online Connectivity and Guestroom Entertainment

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with boosting guest Wi-Fi service performance and providing advanced content streaming abilities at 45 Steps- The Culinary Beachside Inn. A luxury 7-room retreat where travelers can experience the natural beauty of Canada’s Prince Edward Island, 45 Steps by partnering with HIS is now also able to ensure that each guest receives a reliable internet connection, while benefiting from the presence of the GuestCast streaming platform for user-friendly control over in-room entertainment experiences.

Touchstone 1

Saint Peters Bay, Prince Edward Island, Canada

Supplier News

August 18, 2022

The Neighborhood Hotel® chooses Mews to power and streamline their operations

Mews, the innovative hospitality cloud (Property management system), has been chosen by The Neighborhood Hotel to power their operations, enable seamless, modern experiences for their guests, and help drive their ambitious US growth plans.

Mews

Chicago, Illinois, United States

Opinion Article

August 16, 2022

Are Guest Instant Rewards Programs the New ‘Free Same-Day Shipping’?

The exchange of goods and services is a critical cog in the wheel of how our world works. As we skim through the pages of history books, we are met with countless, comparatively archaic examples of what we know now to be retail commerce. But even just a few decades ago, many of the digitally-empowered conveniences that define our retail experiences today might have seemed, at that time, far-fetched.

By Ellis Connolly, Chief Revenue Officer, Laasie

Barrie, Ontario, Canada

Supplier News

August 9, 2022

Scottsdale Plaza Resort & Villas Deploys HIS High-Speed Network Technology for Events and Meetings

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of an advanced Wi-Fi network alongside the deployment of its innovative Conference Planner tool at Scottsdale Plaza Resort & Villas. A property featuring over 50,000 square feet of conference space, Scottsdale Plaza Resort together with HIS technology and expertise can now ensure that its network capabilities are fully able to address the demands of attendees regardless of their online needs.

Touchstone 1

Paradise Valley, Arizona, United States

Supplier News

August 5, 2022

MOP by Visual Matrix Makes It Easy to Comply with Hotel Panic Button and Emergency Safety Device (ESD) City Ordinances

Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality industry, is meeting the increasing demand for emergency safety devices in hotels with its Mobile Operating Platform known as MOP. A panic button is one of MOP’s many features readily available when the app is downloaded to a mobile device.

Visual Matrix Property Management System (Image Technology Systems)

Los Angeles, California, United States

Supplier News

July 29, 2022

Community-Focused Prairie Meadows Casino, Racetrack and Hotel Expands Technology with Agilysys to Elevate Staff Productivity and Transform Guest Experiences

As the hospitality industry recovers, properties are facing the compounding challenge of guest expectations and staff shortages reaching record-high levels. In an American Hotel and Lodging Association (AHLA) survey published in June 2022, 97 percent of respondents indicated staff shortages and 49 percent characterized them as “severe.” At the same time, the American Express Travel 2022 Global Travel Trends Report shows travelers expect higher-level returns than simple relaxation from traveling, with 81 percent of respondents agreeing that, “they want the money they spend while traveling to go back to the local community”, and 62 percent agreeing they want to be “more thoughtful about the experiences they have when traveling.”

Agilysys

Altoona, Iowa, United States

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Mews

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Radical Innovation Hospitality TECHNOLOGY

Radical Innovation is an initiative that challenges creative thinkers and visionaries in hospitality TECH to pioneer compelling innovations that fuel the future of the hospitality and travel industries.

Radical Innovation

Press Release

July 28, 2022

AHLA, Questex to Launch Industry-Leading Event “The Hospitality Show”

The American Hotel & Lodging Association (AHLA) and Questex today announced a collaboration to launch “The Hospitality Show” (“The Show”), an innovative new hospitality event to be held June 27-29, 2023 at The Venetian Las Vegas.

Questex

Las Vegas, Nevada, United States

External Article

July 27, 2022

A glimpse of the future at Marriott's new headquarters hotel

Of the 130-plus hotels in the Washington area with the word "Marriott" in their names, the location of the new Marriott Bethesda Downtown at Marriott HQ sets it apart from the others: It's steps from Marriott International's new global headquarters, separated only by a small plaza.

travelweekly.com

United States

Supplier News

July 27, 2022

Stoney Creek Hospitality Partners with Stayntouch to Enhance Unique ‘Cabin by the Lake’ Experience at 11 Properties

Stayntouch, a global leader in cloud hotel property management systems and guest-centric technologies, today announced an expanded partnership with Stoney Creek Hospitality, a hotel group that owns, operates, and manages two major hotel brands across the American Midwest. Stoney Creek Hospitality chose Stayntouch to deploy its mobile PMS and contactless solutions to 11 of its premier properties.

Stayntouch

United States

Case Study

July 26, 2022

M3 Aids GF Hotels & Resorts in Exponential Growth

Scalability is often a daunting task that few hotel management companies succeed in, as many factors play into the success of balancing a large hotel portfolio. Recent world-wide events have resulted in large-scale change within the hospitality industry.

Lawrenceville, Georgia, United States

Supplier News

July 26, 2022

Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform

Actabl, provider of a comprehensive suite of leading technology solutions designed to address the full spectrum of hotel business needs, today announced the adoption of its ALICE and Transcendent solutions by Sonesta International Hotels Corporation (Sonesta). One of the fastest-growing hospitality organizations in the U.S., Sonesta is partnering with Actabl to ensure enhanced operational efficiency, heightened guest service quality and substantial cost savings for each of its 200+ U.S. managed properties representing over 40,000 rooms.

Actabl

United States

Supplier News

July 26, 2022

Boston Harbor Hotel to Expand Partnership with INTELITY’s Smart Room Offering

Today, INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced a continued strong partnership with Boston Harbor Hotel to invest in a tablet upgrade, promoting a digital smart-room experience for guests. Boston Harbor Hotel is upgrading their in-room tablets to Lenovo smart-room tablets powered by the INTELITY platform, including GEMS®, INTELITY’s suite of rich staff-facing tools for streamlined service and enhanced engagement between the hotel and guests.

INTELITY

Boston, Massachusetts, United States

Supplier News

July 12, 2022

InterContinental Buckhead Atlanta Selects INTELITY’s Smart-Room Tablets to Elevate Guest Experience

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today a new partnership with InterContinental Buckhead Atlanta. The property plans to introduce the INTELITY platform with smart-room tablets to provide hotel guests with a more digital, upscale experience.

INTELITY

Atlanta, Georgia, United States

Supplier News

July 7, 2022

The Don CeSar Selects Optii Solutions as its Housekeeping Management Platform

Optii Solutions, the leading hotel operations software, today announced that The Don CeSar in Florida has selected Optii as its housekeeping management solution.

Optii

Florida, United States

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Radical Innovation Hospitality TECHNOLOGY

Radical Innovation

External Article

June 23, 2022

Hotel Brand Executives Outline Thoughtful Approach to Tech Investment

The hotel industry has a reputation, at least internally, of being behind the times and slow to adopt new technology, but hotel brand executives said that’s not necessarily the case.

HotelNewsNow

United States

Supplier News

June 23, 2022

Dimension Hospitality Expands Relationship with myDigitalOffice

Dimension Hospitality, a hotel management group, operating over 80 hotels and resorts, stays ahead of the curve through strategic technology investments. By operating their hotels with fresh performance data, Dimension makes strategic and tactical business decisions in real time, optimizing the business impact from those decisions.

Otelier

United States

Supplier News

June 23, 2022

Esmé Miami Beach Leverages Stayntouch PMS to Deliver High-Touch Service With Mediterranean Flair

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced today that the Esmé Miami Beach is now LIVE with its mobile guest-centric PMS and contactless solutions.

Stayntouch

Miami, Florida, United States

Supplier News

June 15, 2022

3one3 Boutique Hotel Streamlines Operations and Delivers Contactless Guest Experience with Stayntouch PMS

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, partnered with Michigan-based 3one3 Boutique Hotel to implement its cloud-native Stayntouch PMS and Guest Kiosk solutions.

Stayntouch

Alma, Michigan, United States

Press Release

June 10, 2022

New York Marriott Marquis Launches Le Petit Chef 3-Dimensional Dining Experience

Dinner and a show takes on a whole new meaning when the globally renowned Le Petit Chef dining experience opens exclusively at the New York Marriott Marquis today at The View. The fan favorite restaurant in the sky has opened for a limited time to host this unique four-course culinary adventure presented by Le Petit Chef, the world’s smallest French chef, who turns the traditional static tabletop dinner presentation into a magical 3D experience.

Marriott

New York, New York, United States