Bittel USA, a leading provider of guestroom telephones, is pleased to welcome Dean Compoginis to the Bittel family. The former vice president of marketing for Teledex, Compoginis has been hired as chief marketing officer by Shandong Bittel Electronics of China.
Current U.S. travel industry economics aren’t a pretty picture—investment has ground to a halt, demand is declining to the worst levels in decades, and prospects for near-term improvement are at best, uncertain, and at worst, distant. But the tough times won’t last forever. Certain cyclical and secular (i.e., noncyclical) economic realities will ultimately drive the industry through the recession to recovery and eventually a rebound. The long-term prospects for travel demand and investment are promising.
Recognizing innovation in the hospitality technology industry, Hospitality Financial and Technology Professionals (HFTP®) recently announced it will be inducting Cindy Estis Green, managing partner of The Estis Group, and A.L. (Tom) Giannopoulos, chairman, president and CEO of MICROS Systems, Inc. into the International Hospitality Technology Hall of Fame. The inductions take place at the 2009 Hospitality Industry Technology Exposition and Conference (HITEC ®) General Session on Tuesday, June 23 at 8:30 a.m.
As rising labor expenses take an increasingly bigger bite out of property revenues, leading hotel companies are focusing on controlling their impact with business intelligence (BI) tools that provide new visibility into operating costs and profitability. At most properties tracking labor costs is handled by automated time and attendance systems, but calculating labor as a percentage of revenue is still primarily a manual operation. However, automated solutions that integrate data from third-party time and attendance and property management systems (PMS) are adding greater awareness of the role labor costs play across hotel groups. Labor is the largest controllable expense for hoteliers, so fast response to inappropriate labor costs is enabling operators to make better decisions on staffing that improve profitability.
Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), is pleased to announce that Marshall Tullos has been appointed general manager for the soon-to-open Holiday Inn Northwest/Sea World Area in San Antonio, Texas. Tullos was HMC’s general manager at the Holiday Inn in Denton, TX, from it’s opening in March 0f 2007 until February of 2009 when he accepted the new position. During his tenure, the Holiday Inn Denton consistently exceeded budgeted revenues, and won awards from IHG for Region’s Top Overall Satisfaction Scores for 2007/2008. Tullos was awarded a Certificate of Appreciation from HMC at their 2009 General Managers’ Conference for extraordinary service to the company and its clients and staff.
The 2009 Hospitality Industry Technology Exposition and Conference (HITEC®) Buyer's Guide, now available on HITEC.org, offers a valuable planning tool that is useful before, during and after the show. The Buyer's Guide offers visitors a number of search functions, information on each exhibitor and an easy-to-navigate, real-time floor plan. HITEC 2009, a service of Hospitality Financial and Technology Professionals (HFTP®), is June 22-25 at the Anaheim Convention Center in Anaheim, Calif. USA.
Softscribe Inc., a 10-year-old technology Internet public relations firm that drives sales for companies targeting the green tourism and hospitality, green government and related markets, today announced its peak year with annual sales and revenue increases of 33% and 41%, respectively. Client trust, partnership, futuristic thinking and increased sales for clients were cited as reasons for Softscribe’s success.
One of the world's largest providers of business software solutions, SAS, has joined the corporate partners program of Cornell's Center for Hospitality Research. A private corporation with over $2 billion in revenues based in North Carolina, SAS has installations at more than 45,000 business, government, and university sites in 113 countries. Steven Pinchuk, vice president, profit optimization systems, will join the center's advisory board as part of the corporate partners program agreement. As a member of the partner program, SAS will have a seat at all center roundtables and the opportunity to interact with Cornell faculty to learn about research in progress.
Broadening the education and networking opportunities, the HITEC Advisory Council is adding a series of Roundtable discussions to the 2009 Hospitality Industry Technology Exposition and Conference (HITEC®) schedule. The roundtables, held Monday, June 22 from 2 – 3:30 p.m., are an open forum where attendees can ask experts specific questions or share their knowledge on various hospitality technology topics as they network at each table. HITEC 2009, produced by Hospitality Financial and Technology Professionals (HFTP®), is June 22-25 at the Anaheim Convention Center in Anaheim, Calif.
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A recently completed global survey of thousands of individual properties and resellers by Allotz.com clearly shows the industry is hungry for a genuine solution to inventory management.
The New Year brings positive energy and progressive thinking to our industry, and we feel strongly that this will be a year of change and reward. With so many productive strategies already in the online playing field and on the horizon, businesses and hotels are positioned to expand their online marketing efforts in cost effective ways to engage customers and capture new markets. On that note, we give you our online marketing prediction for 2009. Our list of the most effective strategies is based on trends and successes seen across our entire customer base, as well as cutting-edge search trends reported by online media companies.
UniFocus, a global pioneer in the hospitality industry for performance, workforce management and feedback solutions, announced a partnership with The Heathman Hotel to utilize the firm's business intelligence tools to upgrade the overall guest experience in their Portland, Oregon and Kirkland, Washington locations. In addition, The Heathman Hotel in Kirkland will be utilizing UniFocus' feedback solution for meeting planners to ensure that they remain a top venue choice for events and meetings.
As the world reels from the global economic downturn, online innovator Allotz.com has generously decided to share its revolutionary inventory management system on a global scale. Why would a company invest almost three million dollars in business and technology development then decide to give it away to the industry? Good question! President and founder Martin McConnachie explains. "While it is certainly a generous gift to giveaway the use of our state-of-the-art yielding/inventory management system, the ultimate objective is standardization of connectivity."
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Portsmouth, NH| Newmarket International, Inc., the leader in sales and catering solutions for the hospitality industry, today announced that the Cherokee Casino Resort, a premier gaming destination in Oklahoma, implemented several of Newmarket's sales and catering solutions. In addition to the Cherokee Casino Resort, Cherokee Casino Will Rogers Downs and the Cherokee Casino West Siloam Springs, all properties operated by Cherokee Nation Enterprises, will also soon utilize the software applications. Newmarket's solutions are expected to improve the properties' sales and catering processes in order to book more business and provide the best customer service.