Length of Stay is the Best KPI for Proving the Value of Wellness Investments
The word ‘optimization’ implies the use of data and measurements for continuous business improvement, but it also implies making tradeoffs and devoting limited resources to certain tasks ahead of others. For today’s hospitality world, we are confronted by so many data points, so many partners or siloed interests and so many different activities vying for our attention or capital. To make informed, strategic decisions that will unify various operations towards a common objective, hoteliers and owners must carefully pick the key performance indicators (KPIs) that they will optimize and prioritize.