Advertisement

Case Studies

Case Study Operations & Strategy

How Art Elevates the Guest Experience at Hyatt Regency Salt Lake City

The art collection at Hyatt Regency Salt Lake City reflects the city’s new urbanism, serving as the perfect destination for city center exploration or an outdoor adventure among the stunning Wasatch Mountains. With several original works made by local creatives, the art collection curated by NINE dot ARTS is substantial in both scale and quantity, spanning the hotel’s suites, conference rooms, pre-function spaces, and rooftop event space.

NINE dot ARTS
Case Study Operations & Strategy

Inside the Contemporary Art Collection at The St. Regis Chicago Hotel

While skyscrapers have often been considered barriers to the public realm, the new St. Regis Chicago Hotel refutes this reputation through urban connections and increased access to the Chicago River. Using an innovative structural system, the building is lifted from the ground plane to allow a pedestrian pathway between the riverwalk and the nearby park. NINE dot ARTS was thrilled to complement this architectural feat with an expansive, contemporary art experience that similarly commands attention, reflects innovation, and connects guests to Chicago’s vibrant creative spirit.

NINE dot ARTS
Case Study Technology

All Aboard: How Intuitive PMS Tools are Improving PMS Training and Adoption

When it comes time to invest in a new property-management system, independent hoteliers have no need to panic. Such an investment is often daunting financially and operationally, but modern PMS providers skilled at working with independent hoteliers are providing more reliable support and a more robust roadmap for success when onboarding new technology through expanded training tools, support, and an eye for detail.

Maestro
Case Study Technology

Seacrest Oceanfront Hotel Makes Waves with Stayntouch PMS: Elevating Operations and Guest Engagement!

Established over 60 years ago, the SeaCrest Oceanfront Hotel is a prominent fixture in Pismo Beach, known for its commitment to both hospitality and community involvement. Partnering with Stayntouch, a global leader in hotel property management systems (PMS), SeaCrest was able to significantly enhance operational efficiency while streamlining and personalizing the guest experience.

Stayntouch
Pismo Beach, California, United States
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse
Ad Social Strategy
Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.
KORDIE®
Case Study Technology

Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin

This case study delves into the operational overhaul at Travel Charme Strandhotel Bansin, Germany, achieved through the implementation of Shiji's Infrasys POS system. Facing challenges with an outdated system, the group recognized the need for a transformative solution to streamline processes. With 100 rooms and diverse dining options, including two restaurants and a bistro, the hotel caters to around 250 guests and hosts various events. The new POS system significantly enhanced efficiency, simplicity, and reliability. Greg emphasized the system's stability, ease of use, and flexibility in combining menus from different restaurants.

Shiji
Germany
Case Study Technology

Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace

Aethos Milan was acquired by Aethos Hotels in 2021 from an art collector (formerly The Yard); the facility had undergone several expansions over the years, and the network infrastructure went through several installation phases with additions to both space and services. As a result, a network with little logic or structure, no documentation, consisting of multiple unconnected networks was in place, with connectivity provided by two different lines, one for the hotel and one for the new restaurant. Wifirst was called on to update this infrastructure, which was no longer suited to the standards of the Aethos brand.

Wifirst
Milan, Italy
Case Study Technology

How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program

Boston-based Sonesta International Hotels was founded nearly 100 years ago, but it was just over the past few years that Sonesta kickstarted its growth trajectory to becoming a global hotel powerhouse. Even before the acquisition of Red Lion Hotels in 2021, which added more than 1,000 franchised and managed properties and pushed Sonesta over the 1,200 properties mark, Sonesta had standout hotels in Los Angeles, Chicago and New Orleans, and in countries like Peru, Chile, Colombia and Egypt.

HAPI