You're unhappy. You've a valid reason to be. It's a valid complaint. Problem is, many people and many businesses, think that defending 'the reason' is a valid strategy. It's not. On the contrary, it inflames an already delicate situation and the customer is rightly weighing up your alternative.
Peter Lederer will leave his role as chairman of Gleneagles Hotel at the end of this year, when he will also step down from the board of Diageo. The Courier Business Awards judge was appointed general manager of Gleneagles in 1984 and became managing director three years later. He oversaw the hotel’s development as a five-star resort and was instrumental in moves to bring the Ryder Cup to Scotland — a journey that was finally complete in September.
Michael Levie is a hotel executive turned entrepreneur. In fact, he is an entrepreneur through and through. He takes calculated risks and seizes the opportunities to succeed with great gusto. He believes that the desire to be an entrepreneur lives within the individual; one either has it or one doesn't. He thinks that it is very difficult to acquire it. Michael thrives on challenges and draws his energy from the creative process and those who work around him.CitizenM is a relatively new hotel concept, started in 2008 in Amsterdam. citizenM, a hotel development company, was able to identify a new breed of international travelers. As the result, it created a hotel brand that focuses on providing affordable luxury for those who are the mobile citizens of the world. The Hotel identifies itself so much with its target market, the mobile citizens, that it actually named its hotels after the target market, citizenM. Today, citizenM operates seven hotels in Europe and the US with many more in the pipeline.
Fear. It is at the root of most problems and all anxiety. Of course fear is the only thing to fear. Fear comes from a deep inner belief that you won't be able to handle whatever it is that life throws at you. On the contrary, you already have.
Loyd Grossman was the honorary graduate at the first graduation ceremony for the Edge Hotel School at the University of Essex. The graduates completed their two-year fast track degree course in the summer, having started their studies before Wivenhoe House, the four-star hotel at the Colchester Campus, opened in the summer of 2012. Many have already landed impressive jobs all over the country, including at luxury hotels in London and Scotland.
Lausanne, 13th October 2014 – The Ecole hôtelière de Lausanne (EHL), a pioneer inhospitality education, and Saviva, an alliance of food service specialists fordemanding clients, are pleased to announce that they have entered into a threeyearpartnership agreement, due to commence January 1, 2015.The agreement provides for the establishment of a "Food & Beverage Saviva" Chair. The Chair will focus on the development of research projects to promote innovation and sustainable development in the Food Service industry.
HOSPA - the Association that provides unparalleled support for hospitality's Finance, Revenue Management and IT professionals with career development, networking and keeping up-dated with industry trends and developments – is delighted to invite applications for the 2014 HOSPA Career and Future Career Investment Development Scholarships.
Palmiro Noschese today holds the position of Managing Director Italy for Meliá Hotels International as well as General Manager at Meliá Roma Aurelia Antica. Palmiro likes to talk and like many Italian men, he is naturally charming and self-confident. He knows what he wants and does not hesitate to express his ambitions. He is passionate about what he does and works hard to achieve his goals. Nevertheless, he believes that his family is the most important element in his life.
PART I: STRATEGIC OVERVIEW OF HOSPITALITY MANAGEMENT - We should take certain facts into consideration in order to explain why the hotel business is more complex than not long ago. These facts are new business issues and complicate more things. Some of these business issues are uniquely happening in Spain, but others also happen everywhere in our hospitality industry. However, all of these facts might perfectly happen in other countries as well in a near future. For example, in EEUU, China and other markets in Asia.
At the opening ceremony of this year's Young Hoteliers Summit, the 2014 Top Hotel Employer Ranking was revealed. Despite this year's Ranking bringing a significant shake up in many areas, YHS congratulates Starwood Hotels & Resorts in retaining first place as most desirable Hotel Company Employer 2014. Globally, respondents valued career and learning opportunities, as well as empowerment as the most important criteria when choosing an employer. The Global Top 3 are completed by the The Peninsula Hotels and Marriott Hotels and Resorts.
Top business schoolEMLYON has partnered with the INSTITUT PAUL BOCUSE, one of the world's leading schools for hotel management and gastronomy, to develop a specialist Masters in International Hospitality Management commencing this August.
Even before the expiry of the present agreement (which runs until 2015), Professor Peter Thuy, Managing Director of Career Partner GmbH, and Matthias Heck, CFO and Director of Human Resources at the Frankfurt-based hotel group Steigenberger Hotels AG, have set the seal on a new five-year arrangement. Steigenberger has established a genuine sense of tradition by working together with the Bad Reichenhall Academy since as long ago as 1972. This extensive period has proved an enrichment for both parties. The Academy and other local Steigenberger trade and technical schools provide a wide range of training services. These enable employees of the Steigenberger Hotel Group to take part in practically oriented "Career Camp" seminars, in courses leading to the qualification of master craftsman, in trainer aptitude examinations and in special one-week "service intensive courses". There is also the opportunity to study via distance learning for a Bachelor or Masters degree at the Bad Honnef School of Business Management. Those studying at the Academy are able to gain practical experience to add to the academically based knowledge they have acquired by applying for internships in various areas within the company. This is an ideal way of supplementing training and enables important career plans to be made whilst students are still studying. Career pathways are also a main focus of the annual "Fireside Chats", at which representatives of the hotel group and the Academy answer questions posed by young talent starting out in the hotel business. "We are able to pass on our experience and support young people as they pursue their preferred occupation. They are also a source of learning and inspiration for us", emphasises Roberto Rojas, Head of Group and Human Resources at Steigenberger Hotels AG. The Fireside Chats are an integral component of the successful cooperation between the Steigenberger Hotel Group and the Steigenberger Academy in Bad Reichenhall.
Researching and networking in order to look for a job: these are the skills required of students and graduates, and for them ITB Berlin, the world's leading travel trade show, is an important platform as well. This year, for the first time, the show will be assisting this audience by providing them with a comprehensive online guide which enables visitors in search of courses and jobs to make the best possible use of the opportunities at ITB Berlin.
Glion Institute of Higher Education and Les Roches International School of Hotel Management have been ranked among the top three hospitality schools for preparing students for an international career in hospitality management in a recent survey.Les Rochesand Glion are both members of the Laureate International Universities network.
Ecole hôtelière de Lausanne (EHL) today officially signed the agreement allowing it to acquire 75% of the shares of the Swiss School for Tourism and Hospitality AG (SSTH) in Passugg.After a period of in-depth analysis which began at the end of January 2013 and focused on both the strategic and economic aspects of this investment, EHL is now completing its acquisition of 75% of the SSTH. hotelleriesuisse, the umbrella organisation of the Swiss hotel industry, holds, alongside EHL a minority stake in the capital of the School, which is located in the heart of the Canton of Graubünden. The Schörghuber family, which owns the company Arabella (Schweiz), has decided to transfer their shareholding to EHL, thus demonstrating their confidence in EHL's ability to ensure the future of the SSTH.
eRevMax, leading online distribution and channel management solution provider for the hospitality industry, today announced the appointment of John Seaton as Vice President - Sales, EMEA and APAC. John will be responsible for the continued growth of the RateTiger and Connect solutions across Europe, Middle East, Africa and Asia Pacific region focusing on further growing its geographical footprint and, developing new market segments.
There is still time to apply for a 2013 HOSPA hospitality Career Investment Development Scholarship – the closing date for entries is 1 November 2013. The importance of attracting young people into the rewarding key disciplines of hospitality Finance, Revenue Management and IT and developing their skills cannot be over-emphasised. With this in mind, HOSPA is delighted to announce Career Investment Development Scholarship opportunities for five upcoming young people (30 years old and under on 1 November), working in hospitality Finance, Revenue Management and IT; and Future Career Investment Development Scholarships for five aspiring hospitality students who have excelled in their current studies.
The team is composed of: Ian Millar is In charge of Student Business Projects (SBP), Marion Dulux, Student Business Project Officer, Christine Demen-Meier, Head of Entrepreneurship and Innovation Department, Frederic Delley, Head of Business Incubator and Jamil Hebali, In charge of Market Research and Methodology
At the start of the new academic year in September 2013, Ecole hôtelière de Lausanne (EHL) welcomed a total of 394 new students for all courses. This year, almost 990 candidates applied to start the Preparatory Year at EHL. The admission rate was 36%, with 300 students accepted for the September 2013 entry.
The Board of Directors of Accor that convened on August 27, 2013, chaired by Philippe Citerne, decided to appoint Sébastien Bazin as Chairman and CEO of Accor. To take on this new role, Sébastien Bazin has ended all his duties at Colony Capital, which he had been heading since 1997. Philippe Citerne has been appointed as Vice-Chairman of Accor's Board of Directors.