Kanava Hotels & Resorts is proud to be sponsors of “Small Places Big Dreams”, a U.S. Embassy-funded educational program, launched by Mexoxo and dedicated to empowering and building capacity for women entrepreneurs working in the Greek tourism sector.
Property owners are really going to have to focus on consistency, strong reviews, and unique experiences. Travelers want to know that they're going to have a great experience, every time. They should also look into increasing their amenities as well.
Homestay providers, have ample opportunity to capitalise on the provision of innovation and personalisation within and throughout their product and service. Many Airbnb hosts, for example, offer an 'open home' policy and that, can serve to be a huge advantage when attracting new guests to their stay.
Despite competing efforts, Airbnb offers a different type of experience than hotels. Each property is different, which is its own source of demand. Travelers also travel for different reasons, which will influence where they choose to stay as a guest.
This week, SHL Schweizerische Hotelfachschule Luzern celebrates the graduation of 71 new Hôtelières-Restauratrices HF and Hôteliers-Restaurateurs HF.
Whittlebury Park in Northamptonshire is offering a number of paid work placements to students interested in a career in hospitality to help them gain valuable skills and an in-depth understanding of the industry.
Montreux International School (MIS) and Hotel Institute Montreux have announced a unique partnership to deliver an International Baccalaureate Career-related Programme (IBCP) in business and hospitality, as an accelerated pathway into Hotel Institute Montreux’s bachelor’s programme. The partnership is the first to be announced for MIS, with more in the pipeline with the Swiss Education Group of schools over the coming months.
EHL Success Stories: Start-Up Edition is a series to show support to our EHL Family and, more specifically, our hard-working AEHL entrepreneurs. This project aims to showcase EHL's entrepreneur mindsets, support new and upcoming ideas and businesses. While overcoming a challenging time for all companies, these Start Ups prove that resilience and hard work can overcome any problem.
WTTC says international travel will be critical to achieve global economic recoveryTravel & Tourism accounts for more than 5% of the economy and over 9% of the workforce of G7 countriesOpen letter to UK premiere says urgent and coordinated action will be needed to save the millions of jobs and livelihoods that depend on this sector
The best teacher tools online selected by our EHL faculty members. An overview of what these teaching apps can really bring to the online and blended learning classroom and to the learning outcomes.
Developed pre-pandemic but never more relevant than today, this one-year programme is an in-depth exploration of the challenges and opportunities that the international hotel industry faces today and in the future. The first intake will start in September 2021.
Up to half a million jobs could be lost in the UK Travel & Tourism sector if the government fails to significantly reopen international travel as soon as possible, the World Travel & Tourism Council (WTTC) warned.
The World Travel & Tourism Council (WTTC), which represents the global Travel & Tourism private sector, announces the departure of Gloria Guevara after four years leading the global tourism body.
Netherlands-based Postillion Hotels and Hotel Management School NHL Stenden join forces and launch an employer branding campaign developed by young Hotello's*: the result of the educational challenge The NXT CAMPAIGN. The competition is designed for first-year hotel management students and offers them the opportunity to develop, test, and execute a marketing campaign in the hospitality industry. The winning team will go live with the campaign on May 11 through the social and online channels of Postillion Hotels
It’s about the smiles. Many students tend to follow their family’s profession when choosing what to study at university. Singaporean Michelle Lim took the road less taken, choosing the restaurant business over medicine. “Once I served a cake to a family of four, adding my own twist to it, I will never forget how happy they looked,” she tells Study International.
The Ron Kinton Anniversary Lecture is being held in recognition of the chef, author and educationist's huge influence on the catering profession and his lifetime of dedication to the industry.
Switzerland may be small in size, but it is home to one of the world's most competitive and innovative economies in the world, ranking second in Europe and fifth in the world according to the World Economic Forum's 2019 Global Competitiveness Report. It's also the kind of place where an apprentice can one day become a President of the Swiss Confederation, a CEO of the largest Swiss banking institution in the world or a Director of one of the country's biggest open-air music festivals.
MGallery's UK Hotels, Francis Hotel Bath, Queens Hotel Cheltenham and Castle Hotel Windsor are proud to announce that they have become an approved Charter Hotelier.
Anyone working or studying at the Ecole hotelière de Lausanne will agree that campus life is an integral part of the EHL experience. A walk around the F&B outlets in the central part of the building inevitably entails bumping into people, swapping ideas, hatching plans - in brief, making things happen! With the quick transition to remote learning, virtual classrooms and a campus on strictly reduced capacity, the fertile hub of human interaction at EHL has inevitably been impacted - but it's far from being diminished.
My perspective is that an authentic, personalised experience does not require touching the guest. It is true that we are accustomed to shaking hands, speaking in close proximity, and serving the guest items that one touches, but contact and proximity are not what guests remember when they complement the service of a hotel.
At the end of the day, personalised experiences are all about "thoughtful" gestures. The great thing is that these gestures can be executed in ways that don't involve contact. This can include outreach emails, following up once the guest is at the property, texting services, hand-written welcome notes, and committing to always finding ways to delight and surprise guests.
Let's take a step back for a moment to look at the bigger picture: COVID-19 will absolutely linger for some time with new variants and local or regional hotspots of concern. We'll likely face rolling vaccinations and other steps as well.
Have you ever wondered what it is like working with VIP guests? Deborah Collins, Account Director for Corporate, Entertainment, Media & Sport at The Belfry Hotel & Resort is responsible for the VIP guests who visit. To give you a taste of what it is like behind the scenes, Deborah has shared an insight into her role at the Royal Sutton Coldfield based resort.
Ecole hôtelière de Lausanne (EHL) has once again confirmed its position as the world's leading institution in hospitality management education and is now among the top five business management institutions in Switzerland. These two fine recognitions are the fruit of an exceptional and caring educational environment, training the managers and enlightened citizens of tomorrow.