The UK’s Largest Hotel Brand Premier Inn Partners with Katanox to Accelerate Corporate Travel Growth
Katanox, the travel accommodation distribution and fintech platform, announced today its partnership with leading Budget Hotel Brand Premier Inn.
Sales & Marketing
Duetto Expands Presence in Italy
Duetto, the hospitality industry’s #1 Revenue Management Software (RMS), has seen rapid expansion in Italy’s hotel sector, signing such notable brands as Baglioni Hotels & Resorts, Gruppo UNA, and Mangia's all within the last 12 months.
Philoxenia: The Ancient Roots of Greek Hospitality
The Greek word Philoxenia, literally translated as a “friend to a stranger,” is widely perceived to be synonymous to hospitality.
Amsterdam-Based Booking.com Delivers €3.6 Billion Net Contribution to Dutch Economy
Booking.com creates a large positive impact in the Netherlands. This is the finding of a new study by consultancy KPMG based on its True Value methodology. This research project provides a holistic assessment of Booking.com’s economic, social and environmental impact in the Netherlands.
By Inge Janssen, Director Public Affairs, EMEA, Booking.com
IHG announces market debut for Holiday Inn Express brand with latest signing in Bulgaria
IHG Hotels & Resorts, one of the world’s leading hospitality companies, has signed Holiday Inn Express Sofia Airport in partnership with Hotel Express Sofia Airport OOD, which further expands the company’s European estate, following a recent flurry of signings across a number of brands.
Small Hotels are Leading the German Market in Price Adaptability: SiteMinder
A new analysis by SiteMinder, the world’s leading open hotel commerce platform, highlights the degree to which small German accommodation providers have increased their room rates over the past four years. While prices for all German accommodation providers rose by seven per cent between 2019 to 2022, prices among those with 20 rooms or less grew 22 per cent in the same period.
How The Landmark London drove £2m in sales with Revinate Marketing
The Landmark London is a 5-star, luxury hotel located in downtown London. It’s known for its beautiful glass-covered atrium and lush palm trees — which are well documented by both travelers and locals on Instagram and travel review sites. Guests of the hotel experience quintessential London charm in the sumptuous surroundings of this magnificent Grande Dame hotel. Guests find luxury, sophistication, and serenity within the walls of this enchanting hotel. It’s a true oasis from the hustle and bustle of London.
Are OTA tips fair for hoteliers and their staff?
Order pizza from your local restaurant and you'll likely tip on delivery. Use a food delivery service and you'll be given the choice to tip when ordering or on delivery. These examples cement a social norm: as a consumer, you have the choice to recognise - and reward - the service a person has provided to you.
View by Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Expert Views (12)
Martin Soler, Partner, Soler & Associates
No. They shouldn't. Tips are things we pay to a person who has helped us. In Europe it is to someone who has helped us beyond the usual. In the US it seems like the tip has replaced the salary. Asking for tips like this is like the resort fees, the green fees and all the other random fees that companies are adding in a way to give a false appearance of a lower price.
Fabian Bartnick, Founder, Infinito
So hang on, the tip goes to hopper for making the booking and then charging commission to hotels on the other hand? Sounds to me like being married and having an affair same time.The Tip should go to the person providing the service.
Why Britain has become the top destination for US ‘bleisure’ invasion
It’s the travel trend that never quite took off. Ever since American trader Ben Hockett made millions during the 2008 global financial crisis by trading online from an Exmouth pub, travel marketers have tried to sell the concept of mixing holidays with work.
Scandic enters economy segment – first Scandic Go hotel to open after summer
The economy segment is the fastest-growing segment in the European hotel industry. To meet the demands of a new generation of hotel guests, Scandic will open its first hotel under its new Scandic Go brand, a smart, sustainable hotel concept at a good price. Scandic Go aims to be the market leader in the economy segment in the Nordic countries and will use the brand to increase its pace of expansion outside the region. The first Scandic Go hotel will open at the beginning of September in Stockholm.
De Vere Reserve introduces new mansion house concept, De Vere Reserve
De Vere, a collection of historic mansion house estates and distinctive contemporary hotels and event destinations, has today unveiled its new mansion house concept, De Vere Reserve.
Suite Dreams at Old Trafford: Experience a Marriott Hotels Room Like No Other
Marriott Hotels® – part of Marriott Bonvoy’s® portfolio of 30 extraordinary hotel brands, along with Manchester United, one of the world’s most popular sports teams, today are offering fans the chance to win an overnight stay at Old Trafford – an experience only made possible with Marriott Hotels and Manchester United. By entering the Marriott Hotels Suite of Dreams contest, fans will share their favorite part of a hotel stay – whether indulging in room service, unwinding with a spa treatment, or experiencing new cultures through the hotel’s art of hosting. The lucky fan and their guest will have the opportunity to wake up on matchday at Old Trafford, in the comfort of the Marriott Hotels’ M Club hospitality suite, which has been transformed into one of the brand’s guest rooms, overlooking the legendary pitch.
Travel Brands’ Online Visibility Driven Down By Google Updates
Search giant Google’s latest two updates have cut down the visibility of the travel and tourism sector’s biggest UK brands.
Smack Podcast: Interview with ITB Berlin's new Exhibition Director Deborah Rothe
After 3 years of absence, the ITB Berlin, the world’s largest exhibition event for the hospitality industry, will be back in full throttle this year. We know you are as excited as we are, so here is a little personal service for you from us. Deborah Rothe, the Exhibition Director of the ITB Berlin, joined us on the podcast and we asked her what to expect from ITB Berlin 2023 and how it will differ from the last live ITB Berlin event back in 2019. Deborah told us about her career path to becoming the new exhibition director just weeks prior to this year’s event and the most memorable exhibitor stand from the years she has been involved with the ITB. Needless to say we asked her about the infamous afterparties during the week of ITB that take place throughout the city and Deborah shared the craziest moment of her career in working on exhibitions related to the ITB with us.
YHS 2023 is Back... In-Person!
As the largest student-led hospitality summit in the world, YHS serves as a platform for industry professionals, media members, and student delegates to engage in pertinent and insightful discussions on the industry's latest topics every year.
Four Concepts for Hotel Marketers Dealing With Uncertainty This Year
This is an unpredictable environment for hotel marketers. And that unpredictability isn't going away any time soon. A savvy hotel marketer's resolutions put the focus on the things you can control so that you're well positioned when items outside your control occur.
View by Tim Peter, Founder & President, Tim Peter & Associates, Tim Peter & Associates, LLC
What are hotel marketers’ Top Digital Marketing Resolutions to ensure success in 2023?
In my view, the right way of doing digital marketing is leaning towards data in hand and proceeding to create successful strategies. For an effective digital marketing engine in the hospitality industry, hotel marketers must focus on a mix of:
View by Binu Mathews, Director & CEO, IDS NEXT
Top Ten Digital Marketing Resolutions to Ensure Property Success in 2023 by Max Starkov
In 2022 our industry was very lucky. The post-pandemic travel demand, fueled by sheer lockdown-induced restlessness, accumulated consumer savings to the tune of trillions of dollars plus government handouts to many trillions of dollars, has fueled the 2022 travel rush.
View by Max Starkov, Hospitality & travel technologist and digital strategist, Hospitality Net
By Max Starkov
Expert Views (10)
Frederic Gonzalo, Travel & Hospitality expert. Digital Marketing & Strategy Speaker and Consultant, Gonzo Marketing
If there is one area in particular I would recommend hoteliers to focus in this year, it would be gathering zero-party and first-party data from customers. I mean, this should be a priority any given year, but third-party data is getting more difficult to gather since Apple ceased tracking customers on Safari and iOS platforms since 2021.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Hotel marketers can succeed in 2023 by honing messages around the key themes of value and experience, both of which are expected to resonate with high-end audiences seeking a much-needed getaway. For budget audiences, the message should also be about value, but digital marketing needs to carefully consider the channels used in 2023.
Erik Muñoz, Business Development Director EMEA, TrustYou
2023 will be the year that personalisation on the hotel website becomes more commonplace. Digital marketing hotel professionals will promote the hotel's revenue strategy in order to have a consistent approach on indirect and direct hotel booking channels.