News

Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin

This case study delves into the operational overhaul at Travel Charme Strandhotel Bansin, Germany, achieved through the implementation of Shiji's Infrasys POS system. Facing challenges with an outdated system, the group recognized the need for a transformative solution to streamline processes. With 100 rooms and diverse dining options, including two restaurants and a bistro, the hotel caters to around 250 guests and hosts various events. The new POS system significantly enhanced efficiency, simplicity, and reliability. Greg emphasized the system's stability, ease of use, and flexibility in combining menus from different restaurants.

Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace

Aethos Milan was acquired by Aethos Hotels in 2021 from an art collector (formerly The Yard); the facility had undergone several expansions over the years, and the network infrastructure went through several installation phases with additions to both space and services. As a result, a network with little logic or structure, no documentation, consisting of multiple unconnected networks was in place, with connectivity provided by two different lines, one for the hotel and one for the new restaurant. Wifirst was called on to update this infrastructure, which was no longer suited to the standards of the Aethos brand.

ITB Berlin 2024: A strong focus on Travel Technology

Forward-looking ideas for the travel industry: under the new heading ’Take Travel Technology to the next Level. Together.’, the World’s Leading Travel Trade Show is giving innovative Travel Technology solutions its biggest platform to date. Providers from over 30 countries are represented in a total of five halls, while the popular eTravel Stage will again be a magnet with an impressive programme of panels, keynote speeches and lectures.

Newly Opened Mondrian Cannes Partners With InnSpire to Offer Guests Unmatched In-Room TV and Entertainment Solutions

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its advanced IPTV, InnSmart and Proxy Casting guestroom entertainment solutions have been implemented at the newly renovated historic property that opened as Mondrian Cannes in March 2023.

Hotel Kryb I Ly Kro Adopts GuestCast to Address Influx of International Traveler Entertainment Preferences

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, together with local Danish supplier and IT infrastructure developer, Itplan, has announced the successful deployment of the GuestCast content streaming solution by Hotel Kryb I Ly Kro. Situated in Fredericia, Denmark, the privately operated boutique property with GuestCast can now cater to a growing number of international travelers who expect to be able to access their own streamed content regardless of the region they are visiting.

Apex Hotels Boosts Efficiency with Infor Sales & Event Management

Apex Hotels is a family-owned, 4-star group that was founded in 1996 with nine city centre and rural hotels in some of the UK’s most popular locations, including London, Bath, Edinburgh, Glasgow, Dundee and Pitlochry. Founded in 1996, it has grown to be one of the UK’s leading independent luxury hotel chains, attracting leisure and corporate guests from across the globe.

Pennyhill Park Hotel & Spa Adopts VingCard Door Lock Technology for Enhanced Security and Solution Reliability

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful implementation of its VingCard Signature RFID door locks by Pennyhill Park Hotel & Spa in the UK. A high luxury property situated on more than 120 acres of scenic countryside views, Pennyhill Park Hotel & Spa with its VingCard locks can now ensure that each guest experiences a safe environment allowing them to fully enjoy and relax in their surroundings.

Maestro Seeing Growth in the U.K. Hotel Market Due to All-In-One PMS, Unified Guest Experiences

Coming off the heels of the Independent Hotel Show in London last week, Maestro PMS is seeing a surge of new business across the United Kingdom. Already the global provider of Web Browser based cloud and on-premises all-in-one property-management system for independent hotels is signing deals post event and the outlook for growth in this region shows no signs of slowing.

Comfort Inn St Petersburg North Partners With Hotel Internet Services for Advanced Content Streaming Technology

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful deployment of its GuestCast streaming solution by Comfort Inn St Petersburg North. Serving travelers visiting Florida’s Tampa Bay area, Comfort Inn St Petersburg North backed by HIS technology and expertise can now ensure that guest expectations for a seamlessly personalized in-room entertainment experience are always fully met.

Strengthening Partnerships: Alpin Family and SuitePad Equip Ten More Houses

The Austrian hotel group Alpin Family and the German hotel tech provider SuitePad are strengthening their partnership following successful pilot projects in three hotels. By the end of the year, an additional ten properties in the group will be furnished with SuitePad in-room tablets. These tablets offer guests an easy way to access hotel information and services digitally, enhancing the personalization of their stay. For instance, guests can now have the option to forgo room cleaning if they want to and on the days of their choice.

PPDS delivers freestyle in-room entertainment to luxury mountain resort hotel with 286x Chromecast built-in Philips MediaSuite TVs

PPDS, the exclusive global provider of Philips professional displays, is pleased to announce the installation of 286x Chromecast built-in, Netflix-ready, Philips MediaSuite TVs inside the new SkiStar Lodge Hundfjället – one of Sweden’s most popular and picturesque ski resort hotels – providing guests with complete and unrivalled control of their in-room digital entertainment experience.

TrustYou stellt responseAI vor: Revolutionierung des Bewertungsmanagements im Gastgewerbe

TrustYou, ein renommierter Branchenführer für Gästefeedback-Lösungen, setzt mit mit der Veröffentlichung von responseAI neue Maßstäbe im Bewertungsmanagement. Die neue Funktion, die parallel zur aktualisierten Review und Survey Inbox eingeführt wurde, nutzt künstliche Intelligenz, um automatische Antworten auf Gästebewertungen zu generieren. Durch den Einsatz von KI zur Erstellung personalisierter und kontextbezogener Antworten können Hoteliers ihren Gästen nun zeitnahes Feedback zu einer Vielzahl von Themen geben und so das Gästeerlebnis erheblich verbessern. responseAI macht die mühsame, manuelle Erstellung von Antworten überflüssig und bietet eine Vielfalt an Antworten, die von Hoteliers lediglich noch freigegeben werden müssen. Durch die neue Technologie soll der Aufwand und der Zeitverlust, die für die Erstellung einzigartiger Antworten erforderlich sind, um bis zu 70% reduziert werden.