IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences.
Apex Hotels is a family-owned, 4-star group that was founded in 1996 with nine city centre and rural hotels in some of the UK’s most popular locations, including London, Bath, Edinburgh, Glasgow, Dundee and Pitlochry. Founded in 1996, it has grown to be one of the UK’s leading independent luxury hotel chains, attracting leisure and corporate guests from across the globe.
ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful implementation of its VingCard Signature RFID door locks by Pennyhill Park Hotel & Spa in the UK. A high luxury property situated on more than 120 acres of scenic countryside views, Pennyhill Park Hotel & Spa with its VingCard locks can now ensure that each guest experiences a safe environment allowing them to fully enjoy and relax in their surroundings.
Coming off the heels of the Independent Hotel Show in London last week, Maestro PMS is seeing a surge of new business across the United Kingdom. Already the global provider of Web Browser based cloud and on-premises all-in-one property-management system for independent hotels is signing deals post event and the outlook for growth in this region shows no signs of slowing.
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful deployment of its GuestCast streaming solution by Comfort Inn St Petersburg North. Serving travelers visiting Florida’s Tampa Bay area, Comfort Inn St Petersburg North backed by HIS technology and expertise can now ensure that guest expectations for a seamlessly personalized in-room entertainment experience are always fully met.
The Austrian hotel group Alpin Family and the German hotel tech provider SuitePad are strengthening their partnership following successful pilot projects in three hotels. By the end of the year, an additional ten properties in the group will be furnished with SuitePad in-room tablets. These tablets offer guests an easy way to access hotel information and services digitally, enhancing the personalization of their stay. For instance, guests can now have the option to forgo room cleaning if they want to and on the days of their choice.
Mews, the leading cloud-native property management system (PMS), has been chosen by PoB Hotels to power their innovative vision of luxury hospitality driven by personalized guest service.
Shiji, a global leader in hospitality technology, is pleased to announce the appointment of Benex as its official partner for Türkiye. The partnership between Shiji and Benex marks a significant milestone as they combine their strengths to offer comprehensive and innovative ICT solutions to businesses across Türkiye.
Mews, the industry-leading hospitality cloud, has been chosen by Alpin Family to power their accommodation portfolio.
Mews, the industry-leading hospitality cloud, is thrilled to announce that its French customer base has now exceeded 600 customers. Building on the momentum of its strategic growth, Mews saw a 116% revenue increase, headcount growth of 55%, and a Series C investment of $185 million in 2022.
PPDS, the exclusive global provider of Philips professional displays, is pleased to announce the installation of 286x Chromecast built-in, Netflix-ready, Philips MediaSuite TVs inside the new SkiStar Lodge Hundfjället – one of Sweden’s most popular and picturesque ski resort hotels – providing guests with complete and unrivalled control of their in-room digital entertainment experience.
TrustYou, ein renommierter Branchenführer für Gästefeedback-Lösungen, setzt mit mit der Veröffentlichung von responseAI neue Maßstäbe im Bewertungsmanagement. Die neue Funktion, die parallel zur aktualisierten Review und Survey Inbox eingeführt wurde, nutzt künstliche Intelligenz, um automatische Antworten auf Gästebewertungen zu generieren. Durch den Einsatz von KI zur Erstellung personalisierter und kontextbezogener Antworten können Hoteliers ihren Gästen nun zeitnahes Feedback zu einer Vielzahl von Themen geben und so das Gästeerlebnis erheblich verbessern. responseAI macht die mühsame, manuelle Erstellung von Antworten überflüssig und bietet eine Vielfalt an Antworten, die von Hoteliers lediglich noch freigegeben werden müssen. Durch die neue Technologie soll der Aufwand und der Zeitverlust, die für die Erstellung einzigartiger Antworten erforderlich sind, um bis zu 70% reduziert werden.
Royal Garden is a luxury hotel located in London in the iconic Kensington High Street. The hotel has 400 bedrooms with unparalleled views of the London skyline. The Royal Garden is proud of its awesome location in a borough with an array of shops and restaurants to suit every need and walking distance to three world class museums, Kensington Palace and adjoining Gardens. But hotel fame and success are not just about location, it is about being internationally recognised as London’s most flexible 5 Star Hotel offering excellent value where distinction in service comes naturally. The hotel staff of 300 employees works hard every day to make them feel at home taking care of each detail. Its green policy is constantly exploring new sustainable opportunities to reduce carbon print. All of this makes The Royal Garden Hotel the perfect choice for enjoying your business or pleasure stay.
Infor®, the industry cloud company, today announced that Oostwegel Collection, a Dutch group of historically authentic luxury hotels and restaurants, has implemented Infor's full suite of solutions for the hospitality industry. The first business globally to go live with all five of Infor's hospitality-specific systems, Oostwegel Collection has implemented Infor Hospitality Management Solution (HMS), Infor Sales & Catering (SCS), Infor EzRMS revenue management, Infor Table Reservations Solution (TRS) and Infor Point of Sale (POS) across all of its properties.
Uber customers in the United Kingdom will soon be able to book flights directly through the app thanks to the latest travel feature the company has added beyond rides.
The three-star boutique hotel in Central London’s Euston neighborhood is set to modernize guest communication by installing SuitePad in-room tablets customized to reflect the hotel’s unique design.
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with elevating the in-room entertainment experiences of guests staying at Hôtel 71 with the implementation of its innovative GuestCast content streaming platform. A high-end hotel attracting guests from around the world who wish to experience Quebec’s unique vibe and culture, Hôtel 71 with QuestCast can now ensure complete guest satisfaction and enjoyment while they remain onsite thanks to the ability to access virtually any streamed content of choice on guestroom TVs.
The 4-star boutique hotel in the heart of Funchal is set to boost guest communication and increase sales revenue by installing SuitePad in-room tablets.
Kire is a recently established consulting firm that provides strategic advice to hotels. The company is the result of a collaboration between Travel Industry Analyst Simone Puorto and Playhotel Next, a hospitality services firm. Kire's mission is to offer clients an unbiased data analysis and a comprehensive view of their operations in a clear, straightforward, and transparent manner to assist them in achieving their goals. Kire's service portfolio includes brand positioning and repositioning expertise, utilizing a six-step methodology to improve brand recognition and increase direct revenue while lowering acquisition costs. The brand's name, "Kire," is derived from the Japanese aesthetic category and practice emphasizing the transformation achieved through simplification.
dailypoint, Europe’s leading Data Management and CRM platform for the Hospitality Industry, has partnered with OpenTable, a global leader in Restaurant Technology and part of Booking Holdings, to allow hoteliers access to customers’ accommodation and restaurant preferences in one central place. Through the integration, OpenTable guest insights will be made available in the hotel’s central guest database, allowing hoteliers to provide their guests an even more personalized experience.