With changing consumer demands, new technology, and more competition, travel and hospitality organizations need to adapt their operations, particularly in procurement. Data-driven decision-making has become a critical component of successful procurement strategies.
With the distributed nature of hospitality locations and franchises come various procurement challenges, such as differing requirements, delivery complexities, and communication hurdles.
Sustainability continues to be an important consideration for the travel and hospitality industry, as illustrated by the 83% of travelers who highlight the importance of sustainable travel to them.
There are over 55,900 lodging properties in the United States, according to the American Hotel and Lodging Association. Some of the largest hotel chains own, run, or manage thousands of properties.
Does your loyalty program need a little zhuzhing up? In case you missed the memo, points-based loyalty programs just aren’t as exciting as they once were. Travelers are expecting more from hotel brands, with 79% of Gen Z and Millennial travelers saying they care more about the experience than the cost of the trip.
One of the hospitality industry’s key bottom-line metrics, gross operating profit per available room measures the relationship between hotel revenues and expenses. In general, the better you understand GOPPAR, the better you will be at turning revenue into profit. That is why it is important to benchmark your GOPPAR, along with the other key P&L metrics, on a consistent basis.
The hospitality industry thrives on innovation, and technology sits at the forefront of that progress. From checking in to enjoying their stay, information technology is reshaping the guest experience, allowing hotels to not only keep pace but to truly excel. It is the secret ingredient for a smooth-running operation and an unforgettable guest experience. So, what’s the role of facial biometric authentication technology in the hospitality landscape?
Over the last few years, the two things the hospitality industry has learned to count on are uncertainty and change. As a result, organizations need adaptability and resilience to navigate this highly dynamic world, and their people are the foundation for both. As environments change, so do business priorities, and effective organizations will position their people to adapt on the fly.
Imagine someone putting your personal information out online for thousands of strangers to see—your home address, phone number, even details about your family members or workplace. This invasive practice, known as doxing, has become a significant concern in the digital age. It’s not just about privacy anymore; it’s about the potential for real-world harm. This article explains what doxing is and how to prevent it from happening to you.
I think I could count on my hand the people I know who have NOT had their email hacked. Maybe they found a four-leaf clover when they were kids!
Hotel Managers have one of the most challenging yet rewarding jobs in hospitality, and that's why the job is not for the faint-hearted. The role attracts those who have high ambition, a passion for service, and are natural-born leaders. A career in hotels can be exciting, luxurious, and lead you to travel the world. Whether you work in a boutique hotel or a multinational chain, the day-to-day challenges can be similar. So, just how do you embark on a career in hotels and attaining the Hotel Manager title?
In the hospitality industry, managing multiple properties transcends simply expanding the number of locations; it involves elevating the guest experience to new heights. At the core of this strategy is the creation of a unified guest profile, ensuring that guests enjoy a seamless experience across different venues within the same hotel chain. This integration is not just convenient but essential for fostering guest loyalty and enhancing satisfaction.
Hospitality. An industry as diverse as the culinary delights that grace its establishments’ tables. A customer-oriented mindset is the guiding principle of the industry. Then there is management which stands for leadership and responsibility. Put the two together, and you get “hospitality management”.But what is hospitality management? Where might it take you in terms of your professional career? How much might you earn in the hospitality management profession? And what would a Hospitality Management degree entail?
It’s not surprising hotel construction is often a demanding and exciting process, as hotels need to have the comfort of a home and the durability for heavy usage of a restaurant on the scale of an office building. In the dynamic realm of hotel development, success hinges on a multitude of factors, with construction management emerging as a pivotal force shaping project outcomes. This article delves into the profound impact of construction management on hotel development, renovations, and Property Improvement Plans (PIPs), shedding light on its growing importance in an increasingly competitive market.
The hospitality industry is a large subsection within the service industry and is comprised of four main areas: Food & beverage, travel & tourism, lodging, and recreation. As examples, the F&B category includes restaurants, bars, and food trucks; travel & tourism covers different forms of transportation and travel agencies; lodging varies from hotel resorts to hostels; recreation refers to leisure activities such as sports, wellness, and entertainment. While all sectors are interconnected and reliant on each other, many of these hospitality sectors are quickly evolving due to new technologies and changing customer mindsets.
The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution strategy is critical for any business looking to get its products or services to customers efficiently. With 91% of companies reporting their distribution strategy as a key factor impacting overall performance, defining the right strategy for your business has never been more important. An effective strategy considers factors like customer demographics, buying journeys, and emerging booking platforms.
In a world where corporate greed and profiteering have been cited as two of the primary drivers behind the ongoing cost-of-living crisis that’s increasing financial hardship across Europe, the idea that businesses could exist for any reason other than profit seems hard to fathom.
Next in our exclusive series dedicated to unlocking the doors to your future is one of the most dynamic and lucrative roles in the industry: real estate analyst. Get ready to dive into the captivating world where every property holds a story, and every investment opportunity is a chance to shape communities and futures.
Are you fascinated by the glitz and glamour of the hotel industry? Do you dream of a career where you could work anywhere from a quaint boutique property to a soaring glass-walled skyscraper? With over 18 million guest rooms worldwide, the hotel sector offers boundless opportunities for ambitious hospitality professionals.
Hotel sustainability refers to the practices and policies that hotels implement to minimise their environmental impact, promote social responsibility, and ensure economic viability.