HumanX Summit 2026, Day Two: Where the Agreement Ended
A recap of HumanX Summit 2026 Day Two, covering staff retention, burnout, guest experience design, regenerative tourism metrics, and one speaker's outright rejection of AI in restaurants.
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HumanX Summit 2026, Day One: Seven Things That Actually Stood Out
Day one coverage from the HumanX 2026 summit at EHL Lausanne distills ten cross-industry interviews into six arguments: AI consensus, luxury redefinition, labor honesty, guest memory, divergent threat readings, and broken metrics.
Middle East Hospitality's Most Influential Women Leaders Recognized by Hozpitality.com in 2026 Power List
Hozpitality Group's Women Leaders PowerList Middle East 2026 names 30 influential female professionals across hotel operations, sales, revenue management, and executive leadership in the region.
Jason Zvatora of OUTRIGGER Resorts & Hotels on Cultural Authenticity, Commercial Strategy, and Building the World's Most Iconic Beachfront Brand
Jason Zvatora discusses OUTRIGGER's focus on place-specific cultural experiences, balancing family and romance guests, and prioritizing total revenue over room revenue alone.
PATA Announces Newly Elected Board Members at Annual Summit 2026
PATA ratified 15 new Board members at its Annual General Meeting during the 2026 Annual Summit in Gyeongju, Korea, adding representatives from hospitality, academia, government, and youth sectors.
The hotelier’s reality: from beating eggs to buzzing passion
Hoteliers from Cromlix Hotel, House of Gods, and Crieff Hydro share how they balance technology adoption with human connection to create memorable guest experiences.
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Hoteliers Urge Congress: Act Now on Workforce Challenges, Certainty for Small Businesses, and Bolstered Travel Demand
Over 300 AHLA members lobbied Congress on key industry priorities: passing the American Franchise Act, modernizing H-2B visas, and restoring Brand USA funding.
Traditional Luxury Is Dead but Never the Tradition of Luxury
The author argues luxury hotels must prioritize experiential offerings over traditional grandeur while maintaining core service excellence as competition intensifies.
By Adam Mogelonsky and Larry Mogelonsky
The Feedback Leaders Rarely Hear
Leaders often mistake agreement in meetings for understanding, creating gaps between what's communicated and what teams actually execute.
By Muhammad Tanveer, Author & Founder, The Sales Leadership Brief
Historic WTTC Recovery and Leadership Cruise Concludes in Egypt, Marking a New Chapter for Travel & Tourism
WTTC gathered former presidents, ministers and industry CEOs aboard Crystal Serenity for unprecedented leadership summit focused on accelerating global tourism recovery through enhanced public-private collaboration.
Hospitality Associations: Leading Hotel and Tourism Industry Organizations
The guide covers 20+ key associations from WTTC and AHLA to regional groups, explaining membership benefits including networking, certifications, and policy influence.
By Abigail Ward, Digital Communication Consultant, EHL
The Regulation Tide Is Coming: What Overtourism Means for the Hospitality Business
Athens mayor considers hotel caps as cities across Europe impose visitor taxes and licensing restrictions, with Barcelona's decade of regulation offering lessons on unintended consequences.
By Iana Petrova, Business development leader and hospitality technology expert, Iana Petrova
The Soul of Amalfi with Borgo Santandrea and the Lucid Madness Needed to Build Here
The 45-room ultraluxury resort opened in 2021 after a four-year construction project on challenging cliff terrain, earning a spot on World's 50 Best Hotels list.
By Adam Mogelonsky and Larry Mogelonsky
2026 Rising Star Award Caribbean Latin America presented to Paola Durán at ALIS CALA
Paola Durán, 26, was recognized for her role in building legal frameworks behind GHL's 60+ hotels across 10 Latin American countries.
Meet the HSMAI Europe Board of Directors
The board includes executives from major hotel groups like Hilton, Accor, Radisson, and Wyndham, plus technology and service providers across EMEA.
Small spaces, big ideas: what SWEETS Hotel teaches us about hospitality
The podcast explores how SWEETS Hotel transformed 28 Amsterdam bridge houses into individual rooms, prioritizing unique experiences over operational efficiency.
My Take on Skift's The Squeeze: Inside the Crisis Crushing America's Hotel Owners
Author argues Skift's portrayal of hotel brands as villains is wrong, claiming the real squeeze comes from multiple cost layers including software, OTAs, and uncontrollable expenses beyond franchise fees.
By Sloan Dean, CEO Emeritus, Not Done with Sloan Dean
Marriott International Raises $8M+ for Children's Miracle Network, Benefitting Local Children's Hospitals
Marriott raised a record $8.4M in 2025 and achieved its first $1M CAD milestone in Canada, bringing total CMN support to $178M over 43 years.
Why Experience Is the Only Advantage That Cannot Be Copied
The author argues hospitality must double down on human experience and expand internship programs while competitors automate, as guest judgment and personalized service remain irreplaceable competitive advantages.
By Jun Kwon, Teaching Instructor, School of Hospitality Leadership, East Carolina University
A New Chapter for WTTC as it Unveils its Global Team from Madrid
The council expanded to 21 nationalities across five continents with new executive roles in advocacy, destinations, and business development.