Profit with purpose: what The Social Hub means for the future of hospitality
The Social Hub's blended model mixing students, business travelers, and locals drives stronger margins than pure hotels while diversifying risk exposure.
News
When Hotels Become Destinations: The Power of History in the Experience Economy
The author argues that historic hotels create competitive advantage by offering authentic narratives and cultural connections that transform guests beyond traditional service delivery.
By Taran Patel and Chirag Patel
The General Manager Drives a Hotel’s Commercial Success
Argues that operational excellence led by empowered GMs has become the key differentiator for hotel commercial success, not just technology or pricing tools.
By Vikram Singh, Global Hotel Commercial Leader, Vikram Singh
40 hospitality associations to help expand your network in 2026
The comprehensive guide covers international, US/Canada, Europe, and Asia-Pacific associations offering networking, education, and advocacy for hospitality professionals.
Emotional Intelligence in Management to Lead Sustainable Tourism
Academic research proposes ability-emotional intelligence as a trainable skill for tourism managers to better navigate stakeholder relationships in social enterprises.
By Inès Blal and Juliane Völker
GBTA Urges U.S. Congress and Administration to End Global Entry Suspension, Citing Increased Security and Business Travel Risks
GBTA warns that Global Entry suspension due to the government shutdown will create airport delays and hurt the $395.4B business travel market.
NOT DONE Weekly - 5 Tenets I Live By as Delivered at Choice Hotels HQ
The former Remington CEO shares his five-tenet leadership framework delivered to Choice Hotels sales leaders, covering context, focus, continuous improvement, culture ownership, and systems-based goal achievement.
London To Host 52nd Annual General Meeting Of The European Hotel Managers Association (EHMA)
The March 2026 event will focus on AI and IoT applications in guest experience, featuring sessions across iconic London hotels including The Dorchester and Savoy.
HFTP Appoints Lyle Worthington, HFTP Global Past President, as 2026 EU Operations Advisor
Worthington, who founded E20X startup competition during his 2014-15 presidency, will guide HFTP's strategic growth across Europe.
Luxury Hospitality Moves Beyond Opulence
EHL students analyzed 65 guest interviews and 869 reviews to identify how hotels can incorporate quiet luxury through secluded locations, local materials, and authentic cultural experiences.
HSMAI Announces 2026 Recipients of the Robert A. Gilbert Award for Career Achievement in Commercial Strategy
Mary Casey (formerly Starwood/Maritz), Jeff Doane (Omni), and André Fournier (CoralTree) will be honored at HSMAI's Adrian Awards and Commercial Strategy Conference.
David Kong, Former CEO of Best Western Hotels, talks Lessons and One "Failure"
Kong reflects on 17+ years leading Best Western's transformation and warns that scale and capital access will determine industry winners as AI reshapes operations.
David Kong in conversation with Sloan Dean
After Remington: Jason Reader, COO of Davidson Hospitality Group, talks Leadership and Balance
Davidson's COO discusses 2026 budget challenges with flat revenue expectations while emphasizing strategic focus on full-service properties and specialized teams to combat commoditization.
By Jason Reader and Sloan Dean
From Revenue Manager to Venture Capitalist: How KJ is Bringing Innovation to the Whole Hospitality Ecosystem
Career profile explores transition from hotel operations role to investment, highlighting innovation focus across hospitality technology landscape.
Sloan Dean in conversation with Kurien Jacob
ISHC Honors Bruce White with the Pioneer Award at ALIS
The award recognizes White's transformative impact on hotel development and management, with the honor accepted by his family at the industry conference.
Forbes Travel Guide Reveals 2026 Star Awards
Forbes Travel Guide ("FTG")—the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruises—today unveiled its 2026 Star Awards. See the full list of honorees on ForbesTravelGuide.com.
Craig Smith, CEO of Aimbridge Hospitality, on Leading through a Reset
Aimbridge CEO Craig Smith discusses scaling leadership from single-property management to multi-unit oversight and the consolidation opportunities in third-party hotel management.
Craig Smith in conversation with Sloan Dean
Hospitality America Marks 30 Years of Partnership-Led Growth and Operational Stewardship
The South Carolina-based company operates hotels across the Southeast and Midwest, with recent openings including Element Charleston Airport and Hotel Avail in Arkansas.
Markos Chaidemenos of Canaves Collection on Family Leadership, Nature, and Sustainability
Markos Chaidemenos explains how Canaves Collection balances family leadership, environmental restraint, and operational discipline to create distinctive luxury experiences on Santorini.
Beyond Berlin and Munich: The Fontenay’s Thies Sponholz on Hamburg’s Luxury Moment
Thies Sponholz discusses winning Germany's Hotelier of the Year 2026 award and how The Fontenay has elevated Hamburg's luxury hotel scene since 2018.