A Craft Hotel Inspired by a Princess, Led by Women
Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.
News
Pan Pacific Hotels Group strengthens executive leadership team as group prepares for next phase of growth
PPHG appoints Craig Bond as COO, Celine Du as Chief Commercial Officer, and Kate Loh to head Development as part of strategic leadership expansion.
Hospitality Leadership Needs a Reset: Lessons From 99 Women Leaders
Survey of 99 women leaders at Forbes Travel Guide hotels reveals 80% cite resilience as success driver, but 40% face gendered leadership barriers.
By Emily Goldfischer, Founder and Editor, hertelier.com
Access Hospitality calls for “more room at the table”, as just 7% of women make up chair members
Despite women comprising 51% of hospitality workers, only 7% hold CEO and board positions, prompting Access Hospitality to launch mentoring initiatives.
HOSPA honours industry excellence at the 2026 Professional Development Learner Awards
HOSPA recognized top performers from its 2024/2025 training cohort, with Leonardo Hotels winning Employer of the Year for professional development commitment.
Rosewood Hotel Group Introduces Global Gender-Neutral Parental Leave Standard of 16 Weeks Fully Paid Leave for Associates Worldwide
The 16-week paid leave policy takes effect January 2026 and supplements local benefits where they fall short of the global minimum.
From Execution to Influence: Women Shaping the Future of Business Travel
Joyce Macieri of Minerva Foods discusses how women have evolved from operational roles to strategic leadership positions in corporate travel management.
Equality in Tourism Announces Gender Equality Champion of the Year Award 2026 Winners at ITB Berlin
Sri Lanka's Amba Yaalu Kandalama and Kenya's Nomad Africa won for employing 91 women against cultural norms and implementing comprehensive gender policies respectively.
Booking.com research reveals widening gap between future skills ambitions and current training priorities in Europe’s hospitality sector
Booking.com surveyed 5,000 European hospitality professionals and found 82% see digital literacy as critical but only 16% prioritize it in current training.
Hozpitality® Launches Leadership Academy in the United States to Advance Hospitality Industry Education
The non-profit academy features an advisory board of nine California-based GMs offering live sessions and masterclasses.
Hospitality America Promotes Adam Bullard to Vice President of People and Culture
Bullard brings manufacturing sector HR experience to lead people strategy across Hospitality America's growing hotel portfolio.
Why staff thrive at The Headland Hotel
This Roundtable Roadshow podcast features The Headland Hotel's approach to staff development, with one employee who started at 14 and stayed throughout their career.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Hilton Clinches Top Spot as Malaysia’s Best Workplace in Inaugural Ranking
Hilton will open five new Malaysian properties in 2026, including debuts for Waldorf Astoria and Conrad brands in Kuala Lumpur.
Rosewood Hotel Group Introduces Inaugural Cohort of Rise to the Table
The year-long program pairs 11 female F&B professionals from 8 regions with Rosewood senior leaders, launching with a week-long Hong Kong residency in March 2026.
Flexible master’s program helping graduate student pursue career goals
Penn State's hybrid master's program allows working hospitality professionals to advance their education while maintaining full-time hotel positions.
A Three-Year Hospitality Degree That Signals a Global Shift in Workforce Education
NAU's three-year hospitality degree addresses post-pandemic leadership shortages by cutting traditional program length while maintaining rigor through year-round scheduling.
From Paycheck to Purpose: Tackling Hospitality's Labor Shortage Through Culture
Recruitment is a race in hospitality. There’s urgency in filling open roles—especially when guest expectations remain high and operations never pause. When you have openings in certain roles, you risk revenue. Take a Sales Manager vacancy – who is handling that role’s book of business? Who is filling the rooms that Sales Manager would have filled?
By Merrick P. Dresnin, Chief People Services Officer, Cote Hospitality
Nominations Open for the 2026 Rising Star Award CALA co-hosted by ISHC and the Hotel Investment Group by Northstar to be presented at ALIS CALA
The 16th annual award recognizes hospitality professionals 35 or younger currently working in Caribbean and Latin American markets.
The failure of full self-service
Amazon has quietly started closing more of its Amazon Go physical stores. The idea was revolutionary: just walk in, grab what you need, and walk out—no checkout lines, no friction, all powered by sensors and AI. Per many studies, if you remove friction you increase consumption. But this didn’t work out.
By Martin Soler, Partner, Soler & Associates
Hyatt Announces Thomas J. Pritzker Retires as Executive Chairman and Will Not Seek Re-Election to Board of Directors; Mark S. Hoplamazian Assumes Combined Role of Chairman of the Board and Chief Executive Officer
Hyatt Hotels Corporation ("Hyatt," "the Company," "we," "us," or "our") (NYSE: H) today announced that Thomas J. Pritzker, Executive Chairman of the Board of Directors, has informed the Board that he will retire as Executive Chairman, effective immediately, and will not seek re-election to the Board of Directors at Hyatt’s upcoming Annual Meeting of Stockholders in May.