Commonwealth Hotels Invests in Modern Sales Training Through Sales on Tap Community
Commonwealth Hotels partners with Sales on Tap to train its national sales teams in modern prospecting and digital relationship-building techniques.
News
The Headland Hotel's evolution of luxury - a people story
Cornwall's Headland Hotel showcases how rotational training and family values built 450+ years of combined staff service, transforming hospitality from fallback to profession.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
A Unified Leadership Structure to Power Brand Strength and Commercial Performance at Fairmont Mumbai & Roswyn, a Morgans Originals Hotel
Four senior executives appointed to lead unified commercial strategy across both properties, with focus on pre-opening preparations for Roswyn debut.
BMIHMS claims Australia’s top spot in Hospitality in 2026 QS Rankings
BMIHMS rose to No. 1 in Australia for Hospitality and Leisure Management, ranking No. 21 globally and No. 3 in Asia in the 2026 QS World University Rankings.
HSMAI Celebrates Chapter Leadership Excellence at 2026 Mike Leven Leadership Conference
The March 2026 conference in LA recognized chapter excellence across categories from education to membership growth, with Ontario chapters winning multiple awards.
Increasing Employee Motivation – Practice Pygmalion Style Leadership
The article argues that leaders who express genuine belief in employees' potential can prevent the Peter Principle while boosting motivation and retention.
By Brendan Cronin, Visiting Professor, Les Roches
Mentoring The Next-Gen Hospitality Superstars
A hospitality veteran reflects on his early career at Marriott Griffin Gate, emphasizing the importance of developing raw talent rather than dismissing inexperienced workers.
By Doug Kennedy, President of the Kennedy Training Network, Kennedy Training Network (KTN)
Glion and Les Roches lead global hospitality education in the 2026 QS Rankings, setting Sommet Education apart with two top-ranked brands
Les Roches ranks No. 2 globally while Glion rises to No. 3, with both schools showing 94%+ employability rates and extensive industry recruitment partnerships.
Hired for What You Pretend to Know
Organizations create a "competence trap" by hiring people who perform expertise, then punishing the honest admission of not knowing that's essential for actual learning.
By Mike Hohnen, Trusted Advisor￨Coach￨Trainer￨Keynote Speaker, Plays Well With Others
Under Pressure: How Hotel Stressors Shape Employees’ Mental Health
Research of 756 hotel employees reveals poor leadership and job insecurity as top stressors, with front-of-house staff showing better mental health despite heavier workloads.
Corporate Retreats That Actually Deliver: Introducing the CRRM Framework
The CRRM framework tracks engagement, financial correlation, performance, and retention to transform corporate retreats from expenses into measurable strategic investments.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
White Lodging, JW Marriott Indianapolis Announce Retirement of General Manager Phil Ray
Ray concludes a 40-year hospitality career, with Fernando Estala transitioning from Indianapolis Marriott Downtown to replace him in June 2026.
Hotel Hiring Heats Up in Texas as Demand for Housekeepers and Managers Climbs in 2026
OysterLink analysis of Q1 2026 job postings shows housekeepers topped demand with 583 listings, followed by fast food workers and delivery drivers.
IGLTA Foundation and The Sigmund Project Partner to Support LGBTQ+ Tourism Entrepreneurs
The partnership provides free mentorship and industry connections through The Sigmund Project's 10,000-member community and AI-powered platform.
PATA Foundation Announces New Board of Trustees
Andrew Jones named Chair as the Foundation resumes operations after COVID hiatus, having donated over $1.3 million across 38 destinations since 1984.
Winning the War for Talent: How Luxury Hotels Can Attract and Retain Gen Z Employees
Bournemouth University study reveals luxury hotels must adapt recruitment, onboarding, and workplace culture to meet Gen Z expectations for transparency, development, and wellbeing.
Hospitality Does Not Have a Labour Shortage — It Has a Visibility Problem: A Conversation with Paathz at ITB Berlin
Paathz CEO argues hospitality's talent crisis stems from fragmented recruitment systems, not actual shortage, proposing industry-specific platforms over generic tools.
Balancing Fatherhood and a Career in Hospitality: Lessons and Insights
A general manager reflects on managing family priorities while leading in an industry that demands constant availability, emphasizing intentionality over perfect balance.
By Mychal Milian, General Manager, Waterstone Resort & Marina, Boca Raton - Curio Collection by Hilton, Hilton
a&o significantly expands its International Sales team with 3 Strategic Appointments
Europe's largest hostel group hires three sales managers for France, UK, and Scandinavia, targeting 75-80% occupancy rates and 600,000+ overnight stays.
A Craft Hotel Inspired by a Princess, Led by Women
Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.