Newport Hospitality Group argues that seasonal hotel staffing now demands year-round strategy, with faster hiring, cultural investment, and structured training to reduce turnover and protect guest experience.
PATA's new self-paced online programme offers short courses on ESG and AI-powered marketing, targeting tourism professionals from entry-level to senior roles across Asia Pacific.
LA City Council voted 9-6 to potentially postpone the $30/hr minimum wage for hotel and airport workers from 2028 to 2030, amid pressure from businesses threatening to repeal the city's gross receipts tax.
The article explains how workforce management platforms help hotels implement McKinsey's three staffing innovations: standardized metrics, role redesign, and job networks across properties.
The author applies menu engineering principles to categorize staff into stars, cash cows, puzzles, and dogs for better shift planning.
Survey of 500 hospitality CHROs finds only 16% have executives who view HR as strategic partners, while 31% cite retention as top workforce risk.
The platform attracted 30,000 hospitality professionals before launching any job postings, highlighting demand for industry-specific recruitment tools.
VLC Group, owner of multiple Phuket hotels including Marriott properties, will develop NLCS Phuket as a premium boarding school for Thai and international families.
Amrâth Hotels argues that over-reliance on SOPs creates robotic service, advocating for staff training that encourages personal connections over procedural compliance.
UN Tourism partners with Fundación Mahou San Miguel to offer 2,000 free training places for Spanish hospitality professionals via WhatsApp messaging.
The author argues that advanced education in hospitality management provides women with strategic frameworks and opportunities to overcome structural barriers to leadership advancement.
The author advocates for industry-wide collaboration between hotels, trade organizations, and educational institutions to address talent challenges through better compensation, flexible schedules, and hybrid roles.
Newport Hospitality Group's annual leadership retreat in Myrtle Beach focused on their "Living Hospitality" philosophy, emphasizing empathy and authentic service while recognizing top performers across their portfolio.
Comparative research shows trust-based hotel cultures survive revenue crises at 1/45th the cost of high-pay compensation cultures, with trust reserves proving more valuable than premium wages during downturns.
Hotels face a critical skills gap as teams lack practical AI fluency needed to work confidently with autonomous systems handling operations and guest services.
The Staffing Agency report reveals Canadian hospitality spending reached $104 billion in 2025, but operators struggle with high turnover despite hiring above pre-pandemic levels.
The article argues hospitality's personal touch is already compromised by 74% annual turnover rates and widespread burnout, not threatened by AI.
Kennedy Training Network offers free webcast series on hospitality communication skills and sales techniques, sponsored by Travel Outlook and Track Hospitality Software.
The article argues that while AI improves recruiting efficiency, human recruiters remain essential for evaluating nuance, culture fit, and soft skills that determine hiring success.
Kline led franchise development for 12 years at My Place Hotels and sold over 800 franchise units during his 40-year hospitality career.