The Villa Group executive outlines how all-inclusive resorts can compete in luxury markets through curated experiences, gourmet dining, and authentic cultural offerings while avoiding hidden charges.
Otelier's 2026 calendar tracks operational meetings, budget cycles, staffing reviews, and industry events for hotel managers and finance teams.
The guide covers essential partnerships from DMOs and technology providers to local suppliers and tour operators that help independent properties compete more effectively.
Hyatt argues consistent delivery of expected service builds more loyalty than trying to exceed expectations in every interaction.
Seven Hyatt resorts will remain closed for nearly two years to complete extensive repairs and upgrades following Hurricane Melissa damage.
The report argues hotels should shift from room-centric to guest-centric models, tracking RevPAG instead of RevPAR to capture total guest value across all touchpoints.
The author argues that strategic music programming across hotel zones can increase guest dwell time and revenue by over 30%, with AI-powered platforms now enabling scalable implementation.
Wooden key cards can be engraved with personal details like names and dates, creating lasting keepsakes that guests treasure long after checkout.
Independent hotels face guests booking later with shorter stays and tighter budgets, requiring dynamic pricing, integrated tech, and local marketing to maintain profitability.
Analysis covers regulatory changes in California, New York, Illinois, and Washington driving hotels toward bulk dispensers over traditional mini bottles.
Running a hotel involves more than providing excellent service. Behind every guest experience lies a complex system of inspections, certifications, and safety checks that must remain up to date.
The Global Business Travel Association, GBTA, the leading voice of the global business travel industry, welcomes the news that the United States Congress has passed a continuing resolution to reopen the government through January 30 and provide backpay to federal workers.
The 35th annual Housekeeping Olympics celebrating guest room attendants and environmental services workers took place in Las Vegas on Monday.
Done properly, a luxury ski holiday should begin the moment you make contact — not when you arrive in the mountains. At The Luxury Chalet Company, service excellence starts from the very first email, creating a journey where every detail, from transfers and dining to private heli-tours, unfolds effortlessly.
Branded residences are luxury homes associated with well-known brands that offer residents hotel-like services and convenience. Rising demand is coming from experience-driven individuals seeking unique and exclusive living.
I recently attended the Beyond Luxury Awards at the Fairmont La Hacienda Costa del Sol which we had sponsored, the event brought together luxury hoteliers from across Spain. Over good food and conversations, something struck me: there was barely any talk of technology or innovation. The main topic was people.
In this episode of Pillow Talk Sessions Podcast, Asli Kutlucan, CEO Europe at TFE Hotels, joins hosts Jessica Gillingham and Kristian Lupinski to unpack how TFE is reimagining the intersection of hospitality, residential living, and adaptive reuse through its expanding portfolio of hybrid hotel brands.
Corporate travel management: obsolete relic of the fax-machine era… or the industry’s best-kept secret weapon? It depends who you ask. Airlines may say, “We don’t need TMCs,” while TMCs respond, “Good luck with duty of care when your VP of Sales is stuck in O’Hare at 11pm.”
The Global Business Travel Association (GBTA), the leading voice of the global business travel industry, met in Brussels this week with key policymakers from the European Commission, European Parliament and upcoming EU Council Presidency to advance policies that support a thriving, sustainable and modernised business travel ecosystem.
Fodor's Travel, the leading name in travel recommendations for over 85 years, has unveiled the 2026 edition of its Fodor's Finest Hotels list, spotlighting the 100 most remarkable stays and inspiring hotel experiences across the globe.