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Appointment

Noelle Gonzalez has been appointed as Director of Marketing at InterContinental Chicago Magnificent Mile by IHG

The InterContinental Chicago Magnificent Mile is pleased to announce the appointment of Noelle Gonzalez as its new Director of Marketing. An expert digital strategist with more than 10 years of experience directing multi-million-dollar marketing operations across Major League Baseball franchises and hospitality brands, Gonzalez steps into the role during a pivotal period of growth for the historic property. Her appointment reflects a strategic blend of large-scale audience engagement expertise and luxury hospitality marketing as she oversees the hotel’s full-funnel marketing initiatives, performance advertising, brand positioning and cultural partnerships.

InterContinental
Chicago, Illinois, United States
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Development Renovation

Hyatt Regency Chicago Unveils Final Phase of $200M Renovation

Hyatt Regency Chicago, Illinois’ largest hotel and one of the most iconic properties along the Chicago River, today announces the completion of its multi-year, $200 million phased renovation. The transformation spans all 2,032 guest rooms and suites, the Regency and Crystal Ballrooms, and the hotel’s landmark Grand Ballroom, marking a new chapter for the lakeside destination. Since 2013, Hyatt Regency Chicago has invested more than $368 million into transforming the guest experience, beginning with a $168 million lobby and meeting space refresh and culminating in extensive, property-wide enhancements.

Hyatt Regency
Chicago, Illinois, United States
Appointment

Kristen Hammac has been appointed as General Manager at Renaissance Chicago Downtown Hotel

The Renaissance Chicago Downtown Hotel is proud to announce the appointment of Kristen Hammac as its new General Manager. A seasoned leader with over 27 years of experience in the hospitality industry, Hammac brings a wealth of expertise across operations, sales, and multi-market leadership to one of the Windy City’s most iconic riverfront properties.

Renaissance
Chicago, Illinois, United States
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Appointment

Andrew Finn has been appointed as General Manager at Palmer House a Hilton Hotel

 Palmer House, a Hilton Hotel, is pleased to announce the appointment of Andrew Finn as General Manager. In this role, Finn oversees the full guest experience and hotel operations portfolio of the 1,641-room landmark property, including its signature food and beverage venues, Lockwood Restaurant & Bar and Potter’s Bar, and more than 130,000 square feet of meeting and event space. He is responsible for leading all hotel operations and cultivating a high-performing team to meet all financial, service and guest satisfaction goals. Finn brings nearly four decades of experience within Hilton, spanning operations, finance, and leadership across some of the brand’s most complex hotels. In his new role with Palmer House, he plans to build upon the hotel’s legacy as one of Chicago’s most storied destinations, continuing to enhance the guest experience and preserve its historic character. 

Hilton
Chicago, Illinois, United States
Development Pipeline

IHG Hotels & Resorts and Ruby Group Bring Its First U.S. Ruby Hotel to Chicago

IHG Hotels & Resorts (IHG), one of the world's leading hospitality companies, celebrates the U.S. market debut of its Ruby Hotels brand with a property in the heart of downtown Chicago. Ruby Group will develop and operate the hotel under a 30-year franchise agreement with IHG, overseeing the comprehensive renovation and repositioning of the historic Inn of Chicago building into a vibrant Ruby Hotels property that blends soulful design with its storied past.

Ruby Hotels
Chicago, Illinois, United States
Appointment

Alison Wallace has been promoted to Complex Area Director of Sales and Marketing at Hiltons of Chicago Sales & Marketing Complex

The Hiltons of Chicago Sales & Marketing Complex, representing Palmer House, a Hilton Hotel, Hilton Chicago, and The Drake Hotel, is pleased to announce the promotion of Alison Wallace to Complex Area Director of Sales and Marketing. Alison has had an extensive career in hospitality spanning nearly 30 years, with over 26 dedicated to the Hiltons of Chicago Sales Complex. With her strong commitment to coaching and team mentorship, Alison will bring considerable expertise and leadership in this new role, and will be able to further expand on the work in her current role as the Director of Sales, Citywide Strategy.

Hilton
Chicago, Illinois, United States
Appointment

Randy Romero has been appointed as General Manager at Radisson Blu Aqua Hotel, Chicago

Romero's career includes more than 35 years with Hilton Hotels Corporation, where he served as Regional Director, Full-Service & Lifestyle Brands North America, supporting a large portfolio of full-service and lifestyle hotels across the Americas, and on-property leadership positions at world-renowned assets such as Hilton Chicago, Hilton Los Angeles/Universal City, The Beverly Hilton and the legendary Waldorf Astoria New York. Throughout his tenure, he earned a reputation for elevating brand standards, strengthening service culture, and delivering measurable growth in revenue and profitability.

Radisson Blu
Chicago, Illinois, United States