The operator uses automation tools like n8n, Make, and AI to handle workflows, content production, and reporting while maintaining human oversight for strategy.
Shang Palace, located in Shangri-La Qaryat Al Beri, Abu Dhabi, is delighted to announce the appointment of Teh Cheng Keong as the Restaurant Manager. With an education in Hospitality and Tourism Management, Cheng Keong has a robust knowledge of the luxury hospitality industry across Malaysia and Middle East. He brings strong operational leadership, financial acumen and a deep understanding of guest relations.
Shang Palace, located in Shangri-La Qaryat Al Beri, Abu Dhabi, is delighted to welcome Chef Luo Ming Hui as Chef de Cuisine. With extensive experience in pre- and post-opening of high-end F&B projects, he brings invaluable operational expertise and creative vision to the team.
Shang Palace, located in Shangri-La Qaryat Al Beri, Abu Dhabi, is delighted to welcome Chef Leong Tek Chuin as its newly appointed Dim Sum Chef. With over a decade of international culinary experience across Asia, Europe and the Middle East, Chef Chuin brings with him a well-rounded background in Chinese fine-dining and a deep passion for authentic Cantonese cuisine.
ETG's flagship RateHawk platform drove 40% booking growth, reaching 110,000+ partners while integrating AI tools for customer support and operations.
Six Senses has opened reservations for Six Senses The Palm, Dubai. Stays are available to book from September 1, 2026, ahead of the brand’s arrival in the United Arab Emirates.
The 90-second film features Emirati poet Shamma Al Bastaki and director Emmanuel Adjei, using light as a metaphor across Jumeirah's global portfolio.
Middle East leads globally with $183 ARR while the industry shifts toward institutional investors and AI integration reaching 89% adoption by next year.
Fairmont The Palm is delighted to announce the appointment of José Martins dos Santos as Hotel Manager, bringing over 15 years of international luxury hospitality experience to one of Dubai's most iconic beachfront resorts. A passionate hotelier with a deeply people-centred leadership style, José is set to guide the resort's next chapter through elevated guest experiences, purposeful transformation, and meaningful team engagement.
BNW Developments, the single largest private developer in Ras Al Khaimah, set the stage for a defining moment with the unveiling of the first Radisson Blu Hotel and Radisson Blu Residences in RAK Central, in partnership with Radisson Hotel Group. Led by senior leadership from both organisations and joined by prominent real estate and hospitality stakeholders, the reveal marked a bold new benchmark for branded hospitality and elevated urban living in the emirate.
Grand Mercure Dubai City and ibis Styles Dubai Airport are delighted to announce the appointment of Nawaf Hasan as Cluster General Manager, effective 1 January 2026. This promotion recognizes Nawaf's exceptional leadership and marks the next chapter in his impressive 23-year hospitality journey.
Atlantis The Royal is pleased to announce the appointment of Daniel Worsley as Vice President, Hotel Operations. With more than 20 years of experience in luxury hospitality, Daniel brings a dynamic, people-focused leadership style and a proven track record of operational excellence to one of the world's most iconic ultra-luxury destinations.
Hilton Dubai Palm Jumeirah has appointed Roxanne Castillo as hotel manager, marking a portfolio move within Hilton as she transitions from Hilton Dubai Jumeirah to her new role on Palm Jumeirah.
Novotel Dubai Al Barsha and ApartHotel Adagio Premium Dubai Al Barsha have appointed Kseniya Mamedova as cluster front office manager, welcoming an experienced hospitality professional known for her guest-centric approach and strong operational leadership.
Hilton Dubai Palm Jumeirah has appointed Jaroslav Hoznourek as director of food and drinks, bolstering the property's leadership bench as it sharpens performance across its multi-venue dining portfolio.
ADR reached AED846.34 (+10.4%) and RevPAR hit AED720.98 (+9.9%), driven by conferences like WCO Technology and concerts by Lewis Capaldi and Linkin Park.
Elif Yazoglu has been appointed General Manager of DoubleTree by Hilton Dubai M Square Hotel & Residences, a 458-key mixed rooms and serviced residences located in Bur Dubai within the M Square development, adjacent to BurJuman. Opened in 2020, the property is owned by AW Rostamani Group and managed by Hilton.
Le Méridien Dubai Hotel & Conference Centre proudly announces the appointment of Mohamad Daanish Khan as its new Director of Outside Catering, strengthening the hotel's ambition to deliver standout, design-led catering experiences across Dubai's most sought-after off-site celebrations and corporate events.
Raffles Hotels & Resorts is pleased to announce the appointment of Zeynep Peker Prakatur as Area Commercial Director, further strengthening the brand's commercial leadership across the region. In her expanded role, Zeynep will provide strategic commercial oversight and support to Raffles Al Areen Palace Bahrain, Raffles Jeddah (2026 Opening), and Raffles The Red Sea (2026 Opening). She will also maintain a strong and continued focus on Raffles The Palm, Dubai, where she has served as Commercial Director since 2023.
Anantara Downtown Dubai Hotel first brought the brand's signature luxury to the city's skyline in 2022 and now reveals an extensive redesign. This complete transformation ushers in a new era for the urban property, which evolves the hotel into a sophisticated sanctuary connecting a high-octane business hub with a refined lifestyle destination.