Daily point and anker alpen released an 8-step framework whitepaper to help hotels select CRM systems that align with strategy rather than just features.
LodgIQ's free guide, based on insights from 100+ hoteliers, offers evaluation framework and tools for RMS selection, citing 15-20% RevPAR gains.
The AI Hospitality Alliance's diagram maps how AI transforms hotel booking from fragmented search to coordinated ecosystems across demand, orchestration, and supply layers.
Schäffner moves from SVP to CSO to lead global expansion of Duetto's Revenue Profit Operating System across hotel brands and casino resorts.
The digital platform helped citizenM reduce linen inventory from 8-9 PAR to 3-4 PAR, saving $680K-$1M in procurement costs across 17 hotels.
The partnership brings roomangel's AI-powered hive platform to MENA hotels, unifying fragmented systems into a single intelligence layer with a pay-per-booking model.
IRIS will provide mobile F&B ordering and digital concierge services to GHA's 50+ hotel brands across 100 countries.
HospitalityNet invites hotel industry professionals to participate in research examining real-world AI applications and results through interviews or multilingual surveys.
The platform tracks automation performance and forecasts ROI, with OTA VCC reconciliation alone potentially costing properties 1-2% of OTA revenue annually when untracked.
Analysis of 1,712 conversations shows 17% of guest inquiries receive no response, with 27% taking over an hour to answer.
Inn-Flow's acquisition of AI procurement platform Lilo creates the first unified system connecting hotel accounting, labor, and purchasing operations.
The tool analyzes menus against data from 500+ hotels, revealing top performers generate €257 per room annually versus €99 median through menu design choices.
ASSA ABLOY acquires 30-year New York hospitality specialist to strengthen Vingcard's direct presence in the metropolitan market.
AI tools like ChatGPT and Gemini are bypassing traditional booking sites, with over two-thirds of travelers now using AI for research and many booking directly through these platforms.
Hotels in 2026 will shift from manual report-building to AI systems that automatically analyze PMS data and deliver actionable recommendations in plain language.
The guide covers AI applications in revenue management, guest personalization, job impact analysis, and search engine evolution for hoteliers.
Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.
Uber partners with Expedia to offer hotel booking through its app, using AI tools that reportedly cut feature development time from a year to six months.
The author argues hotels should use AI to eliminate mundane integration tasks between disconnected systems, freeing staff for high-touch guest service work.
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
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