Hotels in 2026 will shift from manual report-building to AI systems that automatically analyze PMS data and deliver actionable recommendations in plain language.
The guide covers AI applications in revenue management, guest personalization, job impact analysis, and search engine evolution for hoteliers.
Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.
Uber partners with Expedia to offer hotel booking through its app, using AI tools that reportedly cut feature development time from a year to six months.
The author argues hotels should use AI to eliminate mundane integration tasks between disconnected systems, freeing staff for high-touch guest service work.
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
3C Hotels will implement Shiji's platform across eight properties starting May 2026 to support expansion from nine to 15 hotels by 2027.
UN Tourism announced startup competition winners in Marrakech, with Beyond the Map taking top prize for AR-powered cultural heritage experiences.
The article outlines how hotel groups should prioritize operational alignment, cloud infrastructure, and API connectivity over isolated technology investments for scalable growth.
Survey shows 86% of hospitality professionals report AI automation saves time, allowing staff to focus on high-touch guest interactions requiring empathy.
The partnership combines Cloudbeds' PMS with Dingus' distribution expertise, particularly strong in Spain and Latin America markets.
Survey of travel professionals reveals technology fragmentation and cost pressures as top barriers, with 40% citing volatility as their biggest challenge.
The analysis explores how poorly implemented chatbots damage brand trust by prioritizing cost reduction over customer service quality.
Unlike basic AI tools, digital employees integrate directly into hotel systems to execute full workflows from reservations to follow-ups without human intervention.
Meta's approach to capturing employee workflows as AI training data could transform hotel operations by preserving tribal knowledge and expertise, but raises significant trust and governance concerns.
Laundris uses RFID technology to track linen usage and reduce loss, helping hotels optimize inventory and cut costs.
Tambourine and Hyatt partner to create an AI-enabled digital wedding guide that centralizes planning resources and replaces static PDFs for hotel wedding specialists.
A San Bruno hotel moved from Days Inn franchise to independent operation, then consolidated multiple tech vendors into Cloudbeds' unified platform.
The company's ChatGPT app connects directly to hotel PMS systems, eliminating intermediaries and enabling hotels to own AI booking conversations from start to finish.
IRIS shares tips for using mobile ordering to boost poolside revenue, with case studies showing 51-60% F&B increases at Sheraton properties.