With cold winter weather on the horizon and ever-changing local COVID-19 rules limiting indoor dining, Wendy and Rich Tucciarone began worrying about the fate of their Steamboat Springs, Colorado, craft brewery and restaurant last fall.
Richard Zaro always wanted to open a chicken cutlet joint inspired by the deli sandwiches served across northern New Jersey, but the challenge was coming up with the required capital. The pandemic finally gave him an opportunity.
For both the oldest to the newest casinos in downtown Las Vegas, prioritizing the guest experience is always the smartest bet. Derek and Greg Stevens, the brothers who own The D Las Vegas, Golden Gate Hotel & Casino and the soon-to-open Circa Resort & Casino are doubling down on this idea, using Oracle to modernize each casino to deliver an exceptional and safer guest experience that uniquely blends the vintage Vegas feel with contemporary expectations.
Burger King on Thursday revealed two new restaurant designs that offer a totally "touchless" experience, along with solar panels, conveyor belts that deliver orders to customers and outdoor seating.
Celebrity chef Robert Irvine joins "Closing Bell" to talk about a new app that can help restaurants reopen safely.
FIU's Chaplin School of Hospitality & Tourism Management through its new Bacardi Center of Excellence, a unique educational program tailored for students who are interested in careers in the spirits industry, is offering its first learning opportunity, BacardiTeach.BacardiTeach is open to students, hospitality industry workers who were laid off or lost their jobs because of the COVID-19 pandemic, and others interested in learning about fine spirits and pathways to entrepreneurship. Hundreds of students have already signed up for BacardiTeach courses such as Introduction to Rum and Introduction to Tequila. During the economic downturn, FIU is offering select courses for free until Dec. 31 as part of its recovery efforts."BacardiTeach offers advanced learning opportunities for beverage professionals and individuals wanting to learn more about the global spirits world," said Brian Connors, interim director of the Bacardi Center of Excellence. "In the future, it will utilize both web-based and in-person learning to help spirits entrepreneurs launch new businesses and create new spirits startups with more ease and professional structure."Because of social distancing measures, all the courses are online for the summer. The seven initial introductory courses - each covering a different s pirit - includes history and other information. Once the student finishes the course, they take a test. If they pass the test, they earn a badge. Students can earn a badge by passing the test at the end of each course. Students who earn at least five badges receive a certificate of completion."BacardiTeach has been a great program for me during this quarantine," said Rebecca Bohigas, FIU Chaplin School student. "I have been wanting to learn more about spirits and this program popped up at the perfect time."The program is part of a $5 million gift by Bacardi to the Chaplin School made back in February through FIU's Next Horizon campaign, which helped create the Chaplin School's spirits management major - a first of its kind."Bacardi is proud to be a part of developing the future hospitality and tourism talent through our partnership with FIU," said Pete Carr, President of Bacardi North America. "Love for our iconic brands has been built in bar s and restaurants across the globe and this program helps us give back to an industry that has been part of our 158-year-old story."FIU Chaplin School's Bacardi Center of Excellence also will provide student scholarship opportunities and promote community events through CasaCuba and at the Chaplin School."BacardiTeach is just the first of many innovative learning opportunities we're offering our students and the community to elevate their spirits knowledge, which they can use to better their career," said Michael Cheng, Chaplin School of Hospitality & Tourism Management dean. "We're so excited and we hope everyone, especially those affected by the pandemic, will take advantage of this amazing opportunity."For more information, please visit the BacardiTeach website for a complete list of beverage course offerings.About Bacardi Limited:Bacardi Limited, the largest privately held spirits company in the world, produces and markets internationally recognized spirits and wines. Founded more than 158 years ago, in Santiago de Cuba on February 4, 1862, family-owned Bacardi Limited currently employs more than 7,000, operates more than 20 production facilities, including bottling, distilling and manufacturing sites in 11 countries, and sells its brands in more than 170 countries. Bacardi Limited refers to the Bacardi group of companies, including Bacardi International Limited. Visit www.bacardilimited.com or follow us on LinkedIn @Bacardi or Instagram @BacardiLimited1862.About the Chaplin School of Hospitality & Tourism Management:Florida International University's Chaplin School of Hospitality & Tourism Management is distinguished as one of the top hospitality programs in the United States and the world. It is ranked in the top 50 globally, #1 for its online program, #1 in the Southeast region of the U.S., and it is best in value. More than 2,000 undergraduate and graduate students from across the nation and around the globe choose FIU for its outstanding reputation, advantageous campus locations in Miami, expert faculty, rich curriculum and fast-track career opportunities in the international hotel, foodservice and tourism industries. In August 2006 FIU unveiled the first U.S. school of hospitality and tourism in Tianjin, China. The Marriott Tianjin China Program, ranked top 3 in China, is FIU's largest international program, with a capacity for up to 1,000 students. For more information about Florida International University's Chaplin School of Hospitality & Tourism Management, visit http://hospitality.fiu.edu/.About CasaCuba:CasaCuba at Florida International University is bringing together scholars, policymakers, business leaders, students, and the community at large to realize a multidimensional Cuban cultural center and think tank that facilitates the discussion and study of Cuban affairs - history, policy, business - and the celebration of Cuban heritage. CasaCuba has attracted influential board members, recruited a uniquely qualified team, secured a prominent site on the FIU campus, and received significant philanthropic support, including prestigious grants from the National Endowment for the Humanities and the John S. and James L. Knight Foundation. CasaCuba will feature galleries for interactive exhibits, as well as a state-of-the-art venue for events, performances, and dynamic programming. For more information: CasaCuba.FIU.eduAbout FIU:
Interested in enhancing your knowledge of wines produced in the United States?
American Express and Hilton recently partnered together to donate up to 1 million hotel room nights to medical professionals on the frontlines fighting COVID-19. Since April, hundreds of thousands of room nights have been booked. Now, the two companies are extending this important work through a $1 million contribution from American Express to José Andrés' World Central Kitchen (WCK), to provide healthy, freshly prepared meals to the frontline healthcare professionals who are staying at participating Hilton properties in cities across the United States during the coronavirus pandemic.
Sam Nazarian, Founder and CEO of sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning global brands, today announced that recruitment has begun for 1,000 newly-created positions across the country for sbe's C3 (Creating Culinary Communities) subsidiary. As part of the opening of [food halls] and 138 ghost kitchens before the end of the year, C3 is hiring across the entire organization, including digital marketing, accounting, finance, development, construction, operations, and other functions in New York City, Los Angeles, Las Vegas, Miami, and San Francisco, with 50% of the positions in the greater Los Angeles area. These roles are part of a larger strategic plan for C3 that includes hiring up to 3,000 employees by the end of 2021 to meet the surging demand for food delivery services and provide employment support to the many communities in which it operates.
Sam Nazarian, Founder and CEO of sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning global brands, today announced that recruitment has begun for more than 500 newly-created positions in the Greater Los Angeles area for sbe's C3 (Creating Culinary Communities) subsidiary, that is focused on expanding the company's growing roster of ghost kitchen concepts and delivery offerings; including Umami Burger, Sam's Crispy Chicken, Krispy Rice and the forthcoming Plant Nation.
When Michael Ponzio arrived at the Union League Club of Chicago (ULCC) last Fall as Executive Chef, he noticed that kitchen staff were wearing stock aprons that were plain, thin, dingy, and always appeared wrinkled. He immediately placed a call to Riegel Linen, the supplier he had worked with previously while heading culinary operations at local Medinah Country Club. Today, all chefs and cooks are outfitted with crisp Craft Collection Bib Aprons by Riegel. Not only do the aprons provide uniformity, cleanliness, and functionality while identifying staff to members, but the "TruBlue" twill-weave apparel with split pocket and self ties complements the Club's royal blue and gold color palette.
Today, the National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining. The report is an authoritative look at the industry and its challenges and opportunities based on a range of national surveys of restaurant owners, operators, chefs and consumers.
The National Restaurant Association and the National Restaurant Association Educational Foundation today announced their 2020 board officers and directors.Melvin Rodrigue, president and CEO of Galatoire's Restaurants, will serve as chair of the National Restaurant Association Board of Directors, and Stan Harris, president and CEO of the Louisiana Restaurant Association,
A recent survey from Hilton Hotels & Resorts found that 73% of young professionals have a better experience when they spend free time on their own and for more than 30% of respondents, that means unwinding at the lobby bar.
Situated between the Meatpacking District and Chelsea, the arts and entertainment hotel is definitely used to being the center of attention. While Dream Downtown doesn't have a selfie experience (yet), it does dub itself the "Most Instagrammable Hotel in NYC." With the help of loyal Insta followers, the Dream has identified the most Instagrammable moments at the hotel, including a beer can wall in the lobby, skyline views at PHD Rooftop, art installations in the Swing Room, and mirrored elevators that produce the most fantastical selfies of all time.It is no surprise the photo-sharing social platform became the go-to for Dream Downtown's endless photo-worthy hot spots. From the lobby to underground Electric Room nightclub and all the porthole windows in between, Dream Downtown is seriously sharing the spotlight with guests. No filter needed here.
When one thinks of visiting Vancouver Island, the typical trip includes a day or two in the bohemian provincial capital, Victoria, followed by a trek north into perpetually verdant British Columbian wilderness or hugging the craggy, wind-swept western coast with most roads ending in Tofino. Along the way are picturesque mountain ranges, hiking trails and some truly incredible people of all walks of life.
From the high-tech preferences of Generation Z, to the experiential fondness of Millennials, to the health and wellness realities facing Baby Boomers, hotels continually adjust the amenities and services they offer to satisfy their guests. These adjustments are based on extensive consumer research, much of which has been published in the lodging industry trade publications.
Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce an integration partnership with SevenRooms, a data-driven operations, marketing and guest engagement platform for restaurant, hotel F&B, nightlife and entertainment operators. The partnership empowers hotels to leverage the true revenue value of their best guests. With this integration, hoteliers can now see a guest's total spend across the entire property, including in-house restaurants, nightclubs, bars and lounges in addition to room and spa spending.On the customer side, guests enjoy enhanced service during their stays, as hotel staff can easily pull up a single source of truth and cater to their every whim and desire, now including food, beverage and entertainment.Moreover, hotels can offer more relevant, targeted and personalized offers and upgrades, not assumptions or one-size-fits-all promotions, based on a true "guestprint," which ultimately leads to more conversions and additional revenue."Our partnership with Cendyn further delivers on our promise to operators to open up new ways for them to access and leverage their guest data to enable better on-property experiences and streamlined operations across the board," said Joel Montaniel, CEO & Co-Founder of SevenRooms. "With the rise in experiential, food-driven travel, F&B continues to be an important revenue stream for hotels. By connecting food and beverage spend across on-property restaurants and bars directly to a hotel guest in a CRM at both a property and group level, these brands can continue to create unforgettable experiences that will lead to loyal guests for life. This partnership is an exciting milestone for our two companies in creating a more connected hospitality industry.""We're excited to team up with SevenRooms," said Tim Sullivan, President of Cendyn. "An integration between hotel CRM and systems that capture more data around guest activities, like dining and entertainment, are critical to creating memorable, high-end hospitality experiences. With some of the most innovative and forward-thinking hotel clients around the world, SevenRooms is a well-respected name in the business. Adding this integration to our solution was an obvious choice and a testament to our dedication to providing the most integrated CRM platform in hospitality."Learn more about the Cendyn and SevenRooms integration in our Webinar Oct. 23 at 11 a.m. EST. Learn how to build a single source of truth based off of guest's food and beverage preferences and dig into personalization opportunities using your hotel's F&B outlets to gain data points. Sign up and register. The bottom line:
The Grand Summit Hotel, a historic hotel serving the greater New York area, has appointed Madeline Carlson as restaurant manager, responsible for developing memorable dining experiences for hotel guests and local patrons of its full-service restaurant, The Hat Tavern.
The Grand Summit Hotel, a historic hotel serving the greater New York area, has appointed Anthony Sindaco as food and beverage director, responsible for developing memorable dining experiences for hotel guests, business and social groups and local patrons of its full-service restaurant, The Hat Tavern.