A fleet of 30 Starship autonomous delivery robots has been deployed at the University of Houston, home to over 53,000 students, faculty and staff. In partnership with Chartwells Higher Education, UH is the first institution of higher education in the state of Texas to offer robotic food deliveries on campus. The recipient can even track the delivery — made to a building's nearest outdoor entrance — in real time.
A staggering 9.2 million jobs could be lost in the U.S. Travel & Tourism sector in 2020 if barriers to global travel remain in place, the World Travel & Tourism Council (WTTC) revealed.
COVID-19 MAY HAVE reversed some of the progress made in diversity and inclusion in the hospitality, travel and leisure sector, according to a new study from the MBS Group. The report also found that senior women and people from ethnic minority backgrounds will be impacted more than their male and white counterparts.
We are pleased to announce our 2021 HR in Hospitality Conference Keynote Speakers. Joining us will be Gerry Fernandez, president and founder of the Multicultural Foodservice and Hospitality Alliance, and Kevin Jacobs, executive vice president and CEO of Hilton Worldwide.As President and Founder of MFHA - an educational non- profit organization that makes the business case for developing cultural intelligence in the workplace- Gerry Fernandez has spent decades educating and advocating for the business benefits of cultural diversity and inclusion in the foodservice & hospitality industry. An engagingly energetic Speaker who practices "straight talk", he travels across the US and internationally, bringing authentic perspective on building Cultural Intelligence that raises the topline, improves the bottom-line, and builds brands' cultural authenticity.
CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the strategic aims and leadership team for its newly created Traveler Experience & Customer business unit.
CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the strategic aims and leadership team for its newly created RoomIt & Commercial business unit.
As more health care facilities grow to become "medical campuses" and medical meccas for care, they emulate hotels in their quality and delivery of health and wellness (H2H) services. Many build hotels or have partner hotels for medical guests and tourists on their health campuses. An innovative approach for blending hospitality and health care can be found in Orlando, where the RosenCare model could boost lodging revenue by using medical travel to the United States. In fact, in medical centers and hospitals, after the procedure (surgery or other treatment), approximately 75% of the services provided to patients are hospitality/hotel-related services (H2H) including dining, environmental, transportation, front desk, educational, and entertainment services (Figure 1).
Radisson Hotel Group today announced the appointment of Bill Hall and Jason Yarbrough as senior vice presidents of development for the Americas. Hall will lead a team of franchise sales and development directors covering the western U.S., and Yarbrough will lead a team of franchise sales and development directors covering the eastern U.S.
MGM Resorts International will lay off 18,000 furloughed employees nationwide on Monday, company officials said.
The Diversity Best Practices (DBP) Inclusion Index, names MGM Resorts International as one of 98 organizations to earn a score of at least 60 percent and a place on the index. This recognition highlights MGM Resorts' work and leading practices in the following major areas such as recruitment, retention and advancement of talent, corporate culture, workforce demographics and transparency.
MGM Resorts International Founder, Kirk Kerkorian's estate announced a donation of an additional $2 million to The MGM Resorts Foundation to support MGM employees impacted economically by the coronavirus (COVID-19) pandemic.
Faced with a fresh round of bleak employment data, the American travel industry is renewing its pleas for leaders in Washington to return to the negotiating table and finalize another coronavirus-related relief package—without which the prospects for an overall U.S. economic recovery look increasingly grim.
U.S. Travel Association Executive Vice President for Public Affairs and Policy Tori Emerson Barnes issued the following statement on introduction of the Sustaining Tourism Enterprises During the COVID-19 Pandemic (STEP) Act (S. 4299):
It comes as no surprise that the hotel industry is hurting. The drop in travel and occupancy was quickly reflected in the supplier community, group and event locations, technology companies and the wide array of companies that service the hotels that welcome the world's travelers. We need your help!
As Congress debates a new round of COVID-19 recovery legislation, a new survey of American Hotel & Lodging Association (AHLA) members shows that the pandemic continues to have a devastating effect on the hotel industry and its employees. Results show nearly nine in ten hotels have been forced to lay off or furlough employees due to COVID-19 and the resulting drop in travel. Four months into the crisis, only 37 percent of survey respondents report that they have been able to bring back at least half their full-time employees.
HANYC Foundation, the charitable arm of the Hotel Association of New York City, has announced a new scholarship dedicated to the advancement of minorities into leadership roles in the hospitality industry.
Throughput at U.S. airport checkpoints, TSA figures show, is rising fast from its April lows. Twice last week, volumes topped 600,000, compared with fewer than 90,000 in mid-April. It's still a small fraction of what a typical June looks like, but people are indeed traveling more as summer begins. Green shoots, perhaps.
Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today released the "Black Representation in Hospitality Leadership 2020" report. The statistical document reflects the industry prior to the ongoing pandemic. Castell Project plans to release an updated report in January to show the impact on Black representation as the industry rehires.
Miami Dade College's (MDC) Hospitality Institute will provide online COVID-19 re-opening training to employees at hundreds of hotels in both the Florida Restaurant and Lodging Association and the Greater Miami and the Beaches Hotel Association, as part of the county's ongoing initiative, The New Normal: A Guide for Residents and Commercial Establishments, issued by Miami-Dade County Mayor and MDC alumnus Carlos Gimenez to safely re-open businesses. The program prepares a "lead trainer" who then provides ongoing training to other employees.
Since the start of the coronavirus outbreak, more than half of the 15.8 million travel-related jobs in the U.S. have disappeared, according to a new report from the U.S. Travel Association.