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Carlson Wagonlit Travel
Supplier News
September 23, 2020

Traveler Experience & Customer Leadership Team Appointments

CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the strategic aims and leadership team for its newly created Traveler Experience & Customer business unit.

Carlson Wagonlit Travel
CWT
United States
Carlson Wagonlit Travel
Supplier News
September 23, 2020

RoomIt & Commercial Leadership Team Appointments

CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces the strategic aims and leadership team for its newly created RoomIt & Commercial business unit.

Carlson Wagonlit Travel
CWT
United States
Northern Arizona University
Opinion Article
September 22, 2020

From Ritz-Carlton to Healthcare: Hotels Bridging Healthcare (H2H) for New Career Opportunities

As more health care facilities grow to become "medical campuses" and medical meccas for care, they emulate hotels in their quality and delivery of health and wellness (H2H) services. Many build hotels or have partner hotels for medical guests and tourists on their health campuses. An innovative approach for blending hospitality and health care can be found in Orlando, where the RosenCare model could boost lodging revenue by using medical travel to the United States. In fact, in medical centers and hospitals, after the procedure (surgery or other treatment), approximately 75% of the services provided to patients are hospitality/hotel-related services (H2H) including dining, environmental, transportation, front desk, educational, and entertainment services (Figure 1).

Fred DeMicco
By Fred DeMicco, Executive Director (2019-2024), Full Professor in the School of Hotel and Restaurant Management, the W.A. Franke College of Business, Northern Arizona University
United States
Radisson Hotel Group (RHG)
Press Release
September 17, 2020

Radisson Hotel Group Announces Its New Americas Development Team

Radisson Hotel Group today announced the appointment of Bill Hall and Jason Yarbrough as senior vice presidents of development for the Americas. Hall will lead a team of franchise sales and development directors covering the western U.S., and Yarbrough will lead a team of franchise sales and development directors covering the eastern U.S.

Radisson Hotel Group Rhg
Radisson Hotel Group
United States
Las Vegas Sun
External Article
September 1, 2020

MGM Resorts set to lay off 18,000 employees nationwide

MGM Resorts International will lay off 18,000 furloughed employees nationwide on Monday, company officials said.

Las Vegas Sun
lasvegassun.com
United States
MGM Resorts
Press Release
August 20, 2020

MGM Resorts Named To The Diversity Best Practices Inclusion Index, Recognized For Creating Inclusive Workspaces

The Diversity Best Practices (DBP) Inclusion Index, names MGM Resorts International as one of 98 organizations to earn a score of at least 60 percent and a place on the index. This recognition highlights MGM Resorts' work and leading practices in the following major areas such as recruitment, retention and advancement of talent, corporate culture, workforce demographics and transparency.

MGM Resorts
MGM Resorts International
United States
MGM Resorts
Press Release
August 13, 2020

Estate Of Kirk Kerkorian Donates Additional $2 Million To The MGM Resorts Foundation For MGM Employee Emergency Grant Fund

MGM Resorts International Founder, Kirk Kerkorian's estate announced a donation of an additional $2 million to The MGM Resorts Foundation to support MGM employees impacted economically by the coronavirus (COVID-19) pandemic.

MGM Resorts
MGM Resorts International
United States
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U.S. Travel Association (USTA)
Press Release
August 12, 2020

Study: 40% of Excess Unemployment Is in Leisure & Hospitality Sector

Faced with a fresh round of bleak employment data, the American travel industry is renewing its pleas for leaders in Washington to return to the negotiating table and finalize another coronavirus-related relief package—without which the prospects for an overall U.S. economic recovery look increasingly grim.

U.S. Travel Association Favicon
U.S. Travel Association
United States
U.S. Travel Association (USTA)
Press Release
July 30, 2020

STEP Act Would Provide Needed Relief for Travel Employers

U.S. Travel Association Executive Vice President for Public Affairs and Policy Tori Emerson Barnes issued the following statement on introduction of the Sustaining Tourism Enterprises During the COVID-19 Pandemic (STEP) Act (S. 4299):

U.S. Travel Association Favicon
U.S. Travel Association
United States
American Hotel & Lodging Association (AH&LA)
Opinion Article
July 30, 2020

AHLA’s National Day of Action—Save Hotel Jobs – Wednesday July 29, 2020

It comes as no surprise that the hotel industry is hurting. The drop in travel and occupancy was quickly reflected in the supplier community, group and event locations, technology companies and the wide array of companies that service the hotels that welcome the world's travelers. We need your help!

Danny Hudson
By Danny Hudson, Global Strategy, Data & Technology Leader, AH&LA
United States
American Hotel & Lodging Association (AH&LA)
Press Release
July 30, 2020

Survey: Only 37 Percent Of Hotels Have Brought Back At Least Half Of Their Employees

As Congress debates a new round of COVID-19 recovery legislation, a new survey of American Hotel & Lodging Association (AHLA) members shows that the pandemic continues to have a devastating effect on the hotel industry and its employees. Results show nearly nine in ten hotels have been forced to lay off or furlough employees due to COVID-19 and the resulting drop in travel. Four months into the crisis, only 37 percent of survey respondents report that they have been able to bring back at least half their full-time employees.

AH&LA Favicon
AH&LA
United States
Ad #1 Hotel PMS
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Mews
Mews
HANYC
Press Release
July 29, 2020

HANYC Foundation Announces Minority Leadership in Hospitality Scholarship

HANYC Foundation, the charitable arm of the Hotel Association of New York City, has announced a new scholarship dedicated to the advancement of minorities into leadership roles in the hospitality industry.

Screenshot 2026 04 10 221851
Hotel Association of New York City (HANYC)
New York, New York, United States
skift.com
External Article
July 6, 2020

The Coming Apocalypse for U.S. Airline Labor

Throughput at U.S. airport checkpoints, TSA figures show, is rising fast from its April lows. Twice last week, volumes topped 600,000, compared with fewer than 90,000 in mid-April. It's still a small fraction of what a typical June looks like, but people are indeed traveling more as summer begins. Green shoots, perhaps.

skift.com
skift
United States
Castell Project
Press Release
June 29, 2020

The Castell Project, Inc. Releases “Black Representation in Hospitality Industry Leadership 2020” Report

Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today released the "Black Representation in Hospitality Leadership 2020" report. The statistical document reflects the industry prior to the ongoing pandemic. Castell Project plans to release an updated report in January to show the impact on Black representation as the industry rehires.

Castell Project
Castell Project, Inc.
United States
Miami Dade Community College
Press Release
May 30, 2020

MDC’s Acclaimed Hospitality Institute to Provide COVID-19 Re-Opening Training to Area Hotels

Miami Dade College's (MDC) Hospitality Institute will provide online COVID-19 re-opening training to employees at hundreds of hotels in both the Florida Restaurant and Lodging Association and the Greater Miami and the Beaches Hotel Association, as part of the county's ongoing initiative, The New Normal: A Guide for Residents and Commercial Establishments, issued by Miami-Dade County Mayor and MDC alumnus Carlos Gimenez to safely re-open businesses. The program prepares a "lead trainer" who then provides ongoing training to other employees.

Miami Dade Community College
Miami Dade Community College
Miami, Florida, United States
travelpulse.com
External Article
May 25, 2020

Travel-Related Unemployment Passes 50 Percent

Since the start of the coronavirus outbreak, more than half of the 15.8 million travel-related jobs in the U.S. have disappeared, according to a new report from the U.S. Travel Association.

travelpulse.com
travelpulse.com
United States
American Hotel & Lodging Association (AH&LA)
Press Release
May 14, 2020

AHLA Statement On Heroes Act

The American Hotel & Lodging Association (AHLA) today expressed support for a number of elements contained in the HEROES ACT (HR 6800) that would improve upon the Paycheck Protection Program (PPP) to aid small business hotel operators and save millions of jobs.

AH&LA Favicon
AH&LA
United States
U.S. Travel Association (USTA)
Press Release
April 14, 2020

Next Round of Coronavirus Relief: What the Travel Industry Needs

All but shut down by the coronavirus pandemic, the U.S. travel industry submitted a fresh list of urgent policy requests to Congress to protect the 15.8 million Americans whose livelihoods depend on travel.

U.S. Travel Association Favicon
U.S. Travel Association
United States
usatoday.com
External Article
April 3, 2020

SAS Airline Employees Train To Assist In Overwhelmed Nursing Homes, Hospitals Amid Coronavirus

Filip Palmgren had wanted to work on planes since he was a child. Now, after just two years as a flight attendant, the 21-year old has lost his job because of the coronavirus crisis and will be soon heading to work in a hospital instead to help save patients.

usatoday.com
USA TODAY
United States
American Hotel & Lodging Association (AH&LA)
Press Release
April 2, 2020

Hotel Industry Foundation Announces Free Training, Education Courses for Hotel Employees

In an effort to support the 8 million hotel industry employees affected by this unprecedented public health crisis, the American Hotel & Lodging Foundation (AHLA Foundation), the charitable giving arm of the American Hotel & Lodging Association (AHLA), today announced free resources to help industry employees continue their education during this difficult time.

AH&LA Favicon
AH&LA
United States
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The most important leadership layer in hospitality is the one nobody develops.

Colin Kingsmill
By Colin Kingsmill
Expert Views (6)
Robert O’Halloran
Robert O’Halloran

A focus on employee well-being can translate to reduced turnover and burnout. Middle management needs to be provided training and education as well as experiences that enables them to be continually learning and growing. Managers and front-line leaders need knowledge, experiential learning opportunities, application practice time plus learning tools that focus on decision making to help create better work environments.

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