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American Hotel & Lodging Association (AH&LA)
Press Release
May 14, 2020

AHLA Statement On Heroes Act

The American Hotel & Lodging Association (AHLA) today expressed support for a number of elements contained in the HEROES ACT (HR 6800) that would improve upon the Paycheck Protection Program (PPP) to aid small business hotel operators and save millions of jobs.

AH&LA Favicon
AH&LA
United States
U.S. Travel Association (USTA)
Press Release
April 14, 2020

Next Round of Coronavirus Relief: What the Travel Industry Needs

All but shut down by the coronavirus pandemic, the U.S. travel industry submitted a fresh list of urgent policy requests to Congress to protect the 15.8 million Americans whose livelihoods depend on travel.

U.S. Travel Association Favicon
U.S. Travel Association
United States
usatoday.com
External Article
April 3, 2020

SAS Airline Employees Train To Assist In Overwhelmed Nursing Homes, Hospitals Amid Coronavirus

Filip Palmgren had wanted to work on planes since he was a child. Now, after just two years as a flight attendant, the 21-year old has lost his job because of the coronavirus crisis and will be soon heading to work in a hospital instead to help save patients.

usatoday.com
USA TODAY
United States
American Hotel & Lodging Association (AH&LA)
Press Release
April 2, 2020

Hotel Industry Foundation Announces Free Training, Education Courses for Hotel Employees

In an effort to support the 8 million hotel industry employees affected by this unprecedented public health crisis, the American Hotel & Lodging Foundation (AHLA Foundation), the charitable giving arm of the American Hotel & Lodging Association (AHLA), today announced free resources to help industry employees continue their education during this difficult time.

AH&LA Favicon
AH&LA
United States
MGM Resorts
Press Release
March 31, 2020

President and Acting CEO Bill Hornbuckle In A Video Message to MGM Colleagues

MGM Resorts International President and Acting CEO Bill Hornbuckle addressed employees on the state of the Company today in a video message.

MGM Resorts
MGM Resorts International
United States
Marcus & Millichap
Opinion Article
March 30, 2020

COVID-19 Hotel Resource Guide

Given the uncertain times that we are in, we at Kabani Hotel Group have compiled a guide for hoteliers, to cope with the current state of the hospitality market.

Ahmed Kabani
By Ahmed Kabani, Vice President Investments - Senior Director, Marcus & Millichap
United States
U.S. Travel Association (USTA)
Press Release
March 26, 2020

U.S. Travel Reacts to Coronavirus Relief Package

The U.S. Travel Association President and CEO Roger Dow on Wednesday offered praise for the coronavirus relief package known as the CARES Act, which includes significant priorities championed by the travel industry.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
Ad HITEC 2026
Visit HITEC 2026 in San Antonio!

HITEC is the center for the latest conversations on hospitality technology. Come and see the technology shaping the industry.

Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
Cornell Nolan School of Hotel Administration
Press Release
March 21, 2020

COVID 19 HR Resources assembled by members of the Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER).

The following resources have been collaboratively assembled in conjunction with the members of the Cornell Center for Innovative Hospitality Labor and Employment Relations (CIHLER). 

Cornell Nolan School of Hotel Administration
Cornell
United States
McKibbon Hotel Management, Inc.
Press Release
March 21, 2020

McKibbon Hospitality Establishes Associate Assistance Fund

In the 94 years that McKibbon Hospitality has been in business, we have never endured more challenging times. COVID-19's impact on our business, our industry, our communities and the entire world, have been rapid and nothing short of devastating. For that reason, we've been forced to make extremely difficult decisions, including completely suspending operations at several hotels and laying off the majority of our highly valued associates.

McKibbon Hotel Management, Inc.
McKibbon
United States
U.S. Travel Association (USTA)
Press Release
March 19, 2020

Worst of Travel Jobs Catastrophe Will Hit in Next Six Weeks

Coronavirus will cost the U.S. travel sector 4.6 million jobs by the end of April, according to updated analysis released Wednesday by the U.S. Travel Association.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Cayuga Hospitality Advisors
Opinion Article
March 12, 2020

Reduce Restaurant Theft With Better Onboarding And Reporting Practices

An extensive study of theft among restaurant workers was conducted recently by three researchers from the Olin Business School at Washington University in St. Louis. The results — based on transaction and theft data from 83,153 servers at 1,049 restaurants from 34 chains across 46 states in the U.S. over seven years — are a must-read for restaurant owners, managers and investors regarding theft prevention practices.

Juliette Gust
By Juliette Gust, Founder and President and of Ethics Suite, and a member, Cayuga Hospitality Consultants
United States
InterContinental Hotels Group (IHG)
Press Release
February 19, 2020

Kimpton Hotels & Restaurants Celebrates 11 Years on FORTUNE 100 Best Companies to Work For® List

Today, Kimpton Hotels & Restaurants announced it was named the 10th best company to work for on the 23rd annual FORTUNE 100 Best Companies to Work For® list, which is compiled based on surveyed employee feedback of their workplace culture. Kimpton celebrates its 11th year on this acclaimed list, a testament to the brand's award-winning culture and dedication to putting its employees first. Kimpton continues to rank high among hospitality and restaurant companies, honored alongside brands known for their strong company culture, values and employee-driven initiatives.

IHG Hotels & Resorts
IHG
United States
Hilton Worldwide Family/group
Press Release
February 19, 2020

How Do You Become the #1 Best Company to Work For? Ask Hilton – They Just Did It for the Second Year in a Row

Hilton (NYSE:HLT) has been recognized for its extraordinary workplace culture, earning the highest honor on the prestigious 2020 Fortune Best Companies to Work For® in the U.S. list for the second consecutive year. Hilton is the first and only hospitality company in history to achieve the No. 1 ranking, and to do so two years in a row. In its fifth consecutive year on the list, the global hospitality company joins a distinguished handful of companies to ever earn the top spot two years running.

Hilton Favicon
Hilton
United States
American Hotel & Lodging Association (AH&LA)
Press Release
February 19, 2020

AHLA Congratulates Hilton on Being Named #1 Best Place to Work

WASHINGTON - Chip Rogers, president and CEO of the American Hotel & Lodging Association (AHLA), today congratulated Hilton Hotels for being named the #1 Great Place to Work by Fortune Magazine and Great Place to Work. It is the second consecutive year Hilton has topped the 100 Best Companies to Work For® list, a first for a non-tech company. They are joined by other leading hotel companies Kimpton, Hyatt, Marriott, and Four Seasons.

AH&LA Favicon
AH&LA
United States
Ad HITEC 2026
Visit HITEC 2026 in San Antonio!

HITEC is the center for the latest conversations on hospitality technology. Come and see the technology shaping the industry.

Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
Global Hyatt Corporation
Press Release
February 18, 2020

Hyatt Named to 2020 Fortune "100 Best Companies to Work For®" List by Great Place to Work®

Hyatt has been named today to the 2020 FORTUNE "100 Best Companies to Work For®" list, an annual ranking of companies with outstanding workplace cultures according to global research and consulting firm Great Place to Work® and FORTUNE. Hyatt has earned a spot on the prestigious list for seven consecutive years, ranking No. 28 this year.

Global Hyatt Corporation
Hyatt
United States
Hilton Worldwide Family/group
Press Release
February 13, 2020

Hilton Named to 2020 List of Best Workplaces™ in Retail and Hospitality in Canada

For the second consecutive year, Hilton (NYSE: HLT) is honoured for its outstanding workplace culture in Canada, with recognition on the 2020 list of Best Workplaces™ in Retail and Hospitality. This news comes just a few months after Hilton ranked #2 Workplace in the World by Fortune magazine and Great Place to Work™ with Team Members recognising the culture, benefits and travel perks as some of the reasons why Hilton is a great place to work.

Hilton Favicon
Hilton
Canada
ISHC small
Press Release
February 11, 2020

ISHC Honors Marilyn Carlson Nelson with the Pioneer Award at ALIS

Under the leadership of Marilyn Carlson Nelson, Carlson became the first global travel and hospitality company in North America to sign the international Code of Conduct to protect children from sexual exploitation in the travel industry.

Screenshot 2026 02 22 175159
ISHC
United States
Castell Project
Press Release
February 6, 2020

The Castell Project Releases Third Annual Women in Hospitality Industry Leadership Report

Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today released the 2020 Women in Hospitality Industry Leadership report. Now in its third year, the report benchmarks the hospitality industry's performance in women's careers in leadership.

Castell Project
Castell Project, Inc.
United States
AETHOS Consulting Group
Press Release
February 4, 2020

AETHOS Shares Assessment of Hotel CEO Pay and Performance in 2019

In his annual review of CEO compensation in the U.S. lodging sector, AETHOS Consulting Group CEO Keith Kefgen shares candid insights as a result of his most recent assessment."A year passes with the hotel industry having solid but unspectacular performance," shares Kefgen. "But what we did glean from last year's hotel industry performance is that 'big companies outperformed their smaller brethren, while REITs were on the sidelines."

Keith Kefgen
By Keith Kefgen, Managing Director & CEO, AETHOS Consulting Group
United States
InterContinental Hotels Group (IHG)
Press Release
February 4, 2020

IHG® Named a Best Place to Work for LGBTQ Equality for Sixth Straight Year

IHG® (InterContinental Hotels Group), one of the world's leading hotel companies, has earned a 100 percent score on the Human Rights Campaign Foundation's Corporate Equality Index (CEI) and been recognized as a Best Place to Work for LGBTQ Equality for the sixth year in a row. The Index is viewed as a significant endorsement of a company's efforts to promote LGBTQ equality in the workplace, with this year's report rating more than 1,000 companies across the U.S. for their non-discrimination policies; employment benefits; demonstrated organizational competency and accountability around LGBTQ diversity and inclusion; public commitment to LGBTQ equality; and responsible citizenship.

IHG Hotels & Resorts
IHG
United States
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Hospitality's Talent Crisis Is a Perception Crisis. The Industry Is the Only One That Can Fix It

Colin Kingsmill
By Colin Kingsmill
Expert Views (5)
Robert O’Halloran
Robert O’Halloran

We as an industry need to focus on careers and not only jobs. What we have found is that a solid education in hospitality including an internship can prepare people for any service sector career opportunity, hospitality and tourism, retail, healthcare etc.

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