Mark Hoefling Joins Newport Hospitality Group, Inc. as Vice President of Operations
Newport Hospitality Group, Inc. (NHG), a leading hotel management company is pleased to announce the appointment of Mark Hoefling as Vice President of Operations.
Human Resources
Choice Hotels and Concord Hospitality Introduce Hospitality Management Training Program
Building on the company's commitments to increasing diversity across the hospitality industry, Choice Hotels International, Inc. (NYSE: CHH) and Concord Hospitality Enterprises Company are sponsoring a hospitality management accelerator program for recent students graduating from Historically Black Colleges and Universities (HBCUs) to gain valuable experience at the upscale Cambria Hotels brand.
U.S. Travel & Tourism saw labor shortfall of almost 700,000 in 2021
A new analysis of staff shortages by the World Travel & Tourism Council (WTTC), which represents the global private Travel & Tourism sector, reveals the sector realized a U.S. labor shortfall of almost 700,000 workers during 2021. According to the report, the outlook for 2022 is only slightly more positive, with approximately 480,000 direct* U.S. Travel & Tourism jobs, or one in 13 positions, predicted to go unfilled next year.
[Study] The Great Resignation is here. What 3,700 Restaurant Employees are Looking For To Stay Engaged
Restaurants, among the hardest hit industries during the pandemic, are in the midst of a labor shortage. Employees who left during the pandemic aren't coming back, and it's increasingly difficult to find people to work in restaurants.
U.S. Travel and Tourism Diversity Matters Announce Partnership
The U.S. Travel Association and Tourism Diversity Matters announce a new strategic partnership that will strengthen the association’s focus and support of the industry on issues related to diversity, equity and inclusion (DEI) and provide greater access to Tourism Diversity Matters’ subject matter expertise, research and resources.
Cornell Research: Key Human Resources Practices Benefit Franchisees, Performance
In the new Center for Hospitality Research and Cornell Center for Innovative Hospitality Labor and Employment Relations brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses,” Professor Tashlin Lakhani finds that increased collaboration between hotel franchisees and franchisors on human resources best practices can lead to higher organizational performance.
U.S. Travel Reacts to Disappointing November Jobs Report
U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the November jobs report, which saw the Leisure & Hospitality sector add just 23,000 jobs while nearly 8% of all of the sector’s jobs remain lost.
Hotel bosses are finally getting it: People don't want to work for them anymore
Hotels are struggling to hire as years of low pay, long hours, and poor benefits catch up with them. Hotel chain CEOs are acknowledging that they need to rethink how they pay workers in order to plug huge gaps in the workforce, according to comments made Monday at a hospitality-industry conference hosted by New York University, reported by industry news site Skift. The US is suffering from a huge labor shortage as workers quit their jobs over wages, benefits, and working conditions – which are all notoriously poor in the hotel industry. The sector has about 300,000 fewer workers than pre-pandemic, preliminary Bureau of Labor Statistics (BLS) data from October shows.
Partnership between USF and McKibbon Hospitality creates hospitality teaching lab with iconic hotel brands
The University of South Florida Muma College of Business and McKibbon Hospitality today announced a new partnership that will turn some premier hotel brands into intensive student training grounds.
HSMAI Foundation Tackles Hospitality Talent Crisis by Aggregating Best Practices
The Hospitality Sales & Marketing Association International (HSMAI) Foundation is now accepting submissions for recognition in talent best practices. As the hospitality industry continues to face talent challenges around the globe, the HSMAI Foundation is seeking organizational best practices to see how companies are innovating and changing their approaches to traditional ways to recruit, hire and develop hospitality sales, marketing, and revenue professionals.Categories for submissions for talent best practices for hospitality sales, marketing, and revenue teams in the following areas:
Supporting the next generation of public servants
Leaders from the Asian Pacific American Institute for Congressional Studies (APAICS), Congressional Black Caucus Foundation (CBCF) and Congressional Hispanic Caucus Institute (CHCI) today joined Airbnb to announce a new pilot program dedicated to supporting the next generation of public service leaders from historically underrepresented communities. As part of the program, Airbnb will provide each organization with housing coupons to help welcome more than 50 fellows to Washington, DC and ease their transition into their respective fellowship programs.
Ideas To Overcome The Current US Employment Conundrum
Today’s employment environment is like nothing we have experienced before. The last pandemic happened in 1918, with a very different labour and economic atmosphere. There are no easy answers to a vast number of questions and nuanced circumstances. The travel industry has been particularly hard hit, as so many people were furloughed last year without any real answer about when they would return. As an “academy industry,” a large portion of these furloughed people were in line-level and entry-level management positions – the most vulnerable faction of the American economy.
By Keith Kefgen, Managing Director & CEO, AETHOS Consulting Group
Hilton Ranked #3 Workplace in the World
For the sixth year in a row, Hilton has been recognized for its exceptional workplace culture and named as one of the World’s Best Workplaces by Fortune magazine and Great Place to Work. Hilton ranked #3 on the list of the top 25 companies and remains the only hospitality company on the list. Hilton Team Members attribute the company’s culture, benefits, and inclusive environment as its foundation to being a great place to work.
Marriott International Announces David Rodriguez to Retire as Global Chief Human Resources Officer
Marriott International, Inc. (NASDAQ: MAR) announced today that Executive Vice President and Global Chief Human Resources Officer David Rodriguez, Ph.D. will step down from his role at the end of October and retire at the end of 2021 after a distinguished 23-year career with the company. The company also announced that long-time Marriott Human Resources executive, Ty Breland, Ph.D., has been named to succeed Rodriguez.
HR Training in the Time of COVID: Commit to a Meaningful Cultural Change
If you happened to read my pre-event blog post (link here), then you already know about my excitement to attend Phillip R. Maltin’s presentation about “Solving the Mystery of Employment Law: Techniques for Controlling the Workforce and Staying out of Court.” Well, it did not disappoint. I walked out of Mr. Maltin’s presentation with a better understanding of employment law, and I’m certain that I was not the only one.
By John B. Reyna, HFTP Guest Blogger, HFTP
U.S. Travel Reacts to September Jobs Report
U.S. Travel Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the September jobs report released by the U.S. Bureau of Labor Statistics:
Building a diverse service culture through the J-1 Visa Program
As the world opens back up to welcome leisure and business travelers alike, the J-1 Visa Program is also reopening – a program that embodies and embraces cultures from every corner of the globe. The J-1 Visa Program is an Exchange Visitor Program which offers cultural and educational exchange opportunities in the United States. The various categories of J-1 visas are overseen by the U.S. State Department, and there are distinct guidelines for each.
By Cindy Johnson, Strategic Solution Partners Consultant and President of Global Hospitality Connections, Strategic Solution Partners
Wyndham Hotels & Resorts Named One of the Best Places to Work in New Jersey
Wyndham Hotels & Resorts has been named among the Best Places to Work in New Jersey by NJ Biz Magazine, for the second year in a row. This prestigious annual list recognizes the top places of employment in New Jersey that benefit the state's economy, its workforce and its businesses.
Hoteliers Hope Flexible Schedules, 'Gig Pay' Can Ease Labor Crisis
The U.S. hotel industry has been struggling with its labor shortage since before the COVID-19 pandemic, and the resulting drop in and outsized recovery of demand has only exacerbated the problem.
Marriott warns of ‘fight for talent’ as hotels struggle to find staff
Marriott’s chief executive has warned that the company is in a “fight for talent” as it tries to recruit 10,000 staff to its US hotels to keep pace with a sharp rebound in bookings. Tony Capuano, who took over after the death in February of his predecessor Arne Sorenson, said pandemic redundancies had “rattled” workers’ confidence in the travel and tourism sector, prompting acute staff shortages. “We’ve got to do a consistent job of sharing the narrative that it is in fact an industry segment where incredible careers can be built,” he told the Financial Times. “The ability to tell that story around the globe is more important in the face of this fight for talent than it has ever been.” Marriott, the world’s largest hotel company, has about 10,000 vacancies at its 600 managed hotels across the US. Capuano said the challenge was “particularly acute” in states such as Florida, one of the markets that has bounced back fastest from the pandemic thanks to soaring demand for resort holidays. Covid-19 infections have surged in the state during the peak summer months of July and August. At the end of August Florida’s seven-day rolling average was more than 20,900 new cases per day.