Brands are enjoying 2019 all over again — at least when it comes to leisure — while hotel management companies are more focused on cross-teams collaboration and how people work, according to participants at HSMAI’s Brand and HMC Chief Revenue Officer Executive Roundtables, held in Dallas on Sept. 30 during Commercial Strategy Week. As part of the programs, they shared these and other positive trends they’ve observed recently, including:
On Monday, the U.S. Travel Association will unveil a preview of its popular Daily Getaways program, which runs October 7 through November 5, the organization’s annual initiative to stimulate travel across America. Following a one-year hiatus due to the pandemic, the returning sale will feature exclusive deals from 10 major travel brands – including Choice Hotels, Hilton, Hyatt, IHG Hotels & Resorts, and Marriott International – offering discounts up to 50% off loyalty points and hotel stays.
Major U.S. cities are experiencing a revival in visitors and activity right now. This is an especially exciting development because the flexibility of remote work means that many people are less limited in their travel options—a long weekend away can now be even longer. Priceline took a look at the data for hotel, flight, and package bookings across 20 U.S. cities to find out the advantages of booking travel right now, and where to go to get the most value for your money. Here's what we discovered, plus ideas for what to do in our top five cities.
With weekly airline passenger volumes now reaching 75% or more of pre-pandemic levels, travelers have officially come back to North American airports. Unfortunately, according to the J.D. Power 2021 North America Airport Satisfaction Study,SM released today, many of them are arriving to find food, beverage and retail options severely limited as airports struggle with a persistent labor shortage. While airports have maintained historically strong customer satisfaction scores throughout the pandemic, reaching an overall record high of 802 (on a 1,000-point scale) this year, the combination of steadily rising passenger volumes and shuttered coffee shops and eateries has caused satisfaction scores to decline significantly through the second and third quarters of 2021 (last half of the study).
More than 2,600 attendees from 52 countries gathered in Las Vegas, Nevada, September 18-22 for the 52nd annual IPW—the travel industry's premier international marketplace and the largest generator of travel to the United States.
After first opening its doors in 1871, Palmer House, a Hilton Hotel celebrates its 150th anniversary on September 23 with an open house event, inviting guests to explore the hotel’s collection of prized artifacts and learn about its deep-rooted history in Chicago. The lobby will open to the public at 11:00am with a state and city proclamation dedication and address from Hilton SVP Hotel Operations, Americas, Keith Clampet.
Summer brought promise of a travel boom in the U.S., with COVID-19 restrictions easing and vaccination rates rising. International destinations welcomed Americans back, and the sheer amount of people boarding planes was above and beyond expected.
Earlier this year, we shared a consumer survey showing that travel for pleasure is the out-of-home activity Americans have missed the most over the past year and a half. But according to that report, not far behind the longing to travel once again, consumers shared another activity near the top of their post-pandemic bucket list: attending sporting events and other live experiences.
The Hospitality Sales and Marketing Association International (HSMAI) will celebrate four outstanding revenue optimization leaders during HSMAI ROC Americas in Dallas on Sept. 29. HSMAI will honor Cindy Estis Green, CEO and cofounder of Kalibri Labs, with the prestigious Vanguard Award for Achievement in Revenue Optimization. Apurv Batra, CRME, area director of revenue strategy at Hyatt Hotels and Resorts, and Jenna Villalobos, CRME, vice president of commercial strategy at Outrigger Hospitality Group, will be presented with the Revenue Professional of the Year Awards for single/multi-use and corporate, respectively. Dr. Breffni Noone, associate professor at Pennsylvania State University, will be honored with the inaugural Revenue Optimization Educator of the Year Award. The “Of the Year” awards are co-presented by HSMAI and Expedia Group.
Although the delta variant continues to affect many, ValuePenguin’s survey of U.S. consumers showed that Americans aren’t ready to pack away their luggage regardless of coronavirus developments and others may be shying away from travel for now. One of the top destinations for Labor Day weekend? Florida.
Terranea Resort continues to evolve and redefine its leisure, group, and wedding offerings within the luxury segment to satisfy and exceed guest expectations. As Southern California’s hidden gem on the Palos Verdes Peninsula, the destination resort has invested in the evolution of its enhanced standards of safety and well-being, advancements in technology, reimagined indoor and outdoor spaces, and experiences to promote integrated wellness, reconnection, and rediscovery.
U.S. News & World Report, publisher of Best Hotels, Best Cruise Lines and Best Vacations, today announced the 2021-22 Best Travel Rewards Programs. The annual rankings identify 24 hotel and airline loyalty programs with the most rewarding perks for everyday travelers. After several years at No. 2, Wyndham Rewards improved to be the No. 1 Best Hotel Rewards Program. Alaska Airlines Mileage Plan remains the No. 1 Best Airline Rewards Program for the seventh year in a row. This year, U.S. News also considered each travel rewards program’s response to the coronavirus pandemic, and factored in how flexible and accommodating each airline and hotel program was for members.
Hyatt Hotels Corporation (NYSE: H) today announced a collaboration between the Hyatt Place brand and Gopuff, a go-to platform for consumers’ immediate everyday needs, such as drinks, snacks, over-the-counter medications, home and baby products and more, including alcohol in select markets.
IHG Hotels & Resorts created an epic tennis installation inside a room at the Kimpton Hotel Eventi in New York City. As the official hotel sponsor of the US Open, IHG is inviting guests and tennis enthusiasts to the whimsical space to celebrate the spirit and enduring fanfare of the 140-year-old tournament.
For nearly two decades, the Smith family spent their summers in Ocean City, Maryland.
U.S. Travel this week convened more than 650 destination marketers in Los Angeles for the association’s annual Educational Seminar for Tourism Organizations (ESTO), marking one of the largest national gatherings of destination marketers since the start of the pandemic.
The agenda is set for the return of HSMAI’s ROC Americas in-person, Sept. 28-29, 2021, in Dallas. Co-located with HITEC and HSMAI’s Marketing Strategy Conference as part of HSMAI’s Commercial Strategies Week, ROC will prepare attendees to fuel their company’s recovery, elevate their leadership and business acumen, anticipate and respond to headwinds, and drive profit throughout the customer journey.
The Canadian border just reopened to fully-vaccinated American citizens, which means trips to Great White North are back on again.
HSMAI’s Marketing Strategy Conference on Sept. 28, 2021, in Dallas will feature experts from the hospitality industry’s leading brands, destinations, management companies, and partners. Co-located with HSMAI’s ROC as part of HSMAI’s Commercial Strategy Week, the Marketing Strategy Conference will address the latest data, research, and new developments in marketers’ efforts — online and off — to connect with, track, and influence changing consumer sentiments throughout all phases of travel.
If indulging in culture, tasting local fare, visiting historical sites, and exploring charming shops sounds ideal for your next getaway, a small town may be just the ticket.