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Press Releases

USA & CanadaSales & Marketing
Raffles launches its first e-commerce platform
Press Release
Yesterday

Raffles launches its first e-commerce platform

Raffles Hotels & Resorts launches The Little Shop by Raffles, a global e-commerce platform selling branded apparel, homewares, and exclusive partner collaborations with heritage brands like Smythson, Frette, and Ginori 1735.

Accor Favicon
Accor
United States
Global Hyatt Corporation
Press Release
Yesterday

Hyatt Introduces Enhanced Hyatt Leverage Platform for Small-and-Midsize Business Travel

Hyatt relaunched its Leverage platform for small-and-midsize businesses, now powered by Spotnana, offering preferred rates at 1,300+ hotels and centralized booking and spend management.

Global Hyatt Corporation
Hyatt
United States
Club Med asks North Americans: "When did free time stop being fun?"
Press Release
5 days ago

Club Med asks North Americans: "When did free time stop being fun?"

Club Med's inaugural Art of Free Time Report, surveying 2,000 North Americans, finds 87% say obligations crowd out enjoyment and 91% define travel luxury as freedom over fine dining or pampering.

Logo 'Club Med'
Club Med
United States
Hilton for Business Introduces New Travel Coordinator Tools and Program Enhancements Shaped by Member Feedback
Press Release
October 23

Hilton for Business Introduces New Travel Coordinator Tools and Program Enhancements Shaped by Member Feedback

Hilton adds booking-on-behalf, shared reservation views, and duty-of-care tools to its free Hilton for Business program, which now serves over 400,000 SMB members globally.

Hilton Favicon
Hilton
McLean, United States
Hilton Becomes First Major Hotel Brand to Offer Digital Solution to Pay with Points
Press Release
October 22

Hilton Becomes First Major Hotel Brand to Offer Digital Solution to Pay with Points

Hilton's new Pay with Points feature lets Silver, Gold, Diamond, and Diamond Reserve Honors members redeem points toward hotel charges via Digital Check Out in the app, rolling out to 800+ U.S. hotels by end of 2026.

Hilton Favicon
Hilton
United States
How Well Did The City That Never Sleeps Actually Sleep? YOTEL and Hilton Explore New York’s Sleep Habits
Press Release
October 14

How Well Did The City That Never Sleeps Actually Sleep? YOTEL and Hilton Explore New York’s Sleep Habits

YOTEL joined the Hilton portfolio of brands, with 11 properties now bookable on Hilton.com; the partnership was celebrated with a sleep-focused consumer activation at Grand Central Terminal in New York City.

Yotel
YOTEL and Hilton
New York City, United States
Sonesta International Hotels Corporation
Press Release
October 12

Sonesta Launches Sonesta F1RST™ Meetings Collection Across the U.S. and Canada

Sonesta's new F1RST Meetings Collection spans 25 hotels across Royal Sonesta and Sonesta Hotels Resorts brands, offering up to 500,000 sq ft of combined event space in major U.S. and Canadian markets.

Sonesta International Hotels Corporation
Sonesta
United States
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Valencia Group
Press Release
October 6

Valencia Collection Unveils Rebrand - a New Chapter for Valencia Collection

Valencia Hotel Collection rebrands as Valencia Collection, launching a new name, emblem, and co-branding system across its eight independent hotels in Texas and California.

Valencia Group
Valencia Collection
United States
When the Host Needs Hosting: Amelia Dimoldenberg Takes the Guest Seat with IHG Hotels & Resorts
Press Release
September 22

When the Host Needs Hosting: Amelia Dimoldenberg Takes the Guest Seat with IHG Hotels & Resorts

IHG Hotels & Resorts partners with Chicken Shop Date creator Amelia Dimoldenberg for a global social campaign, featuring a loyalty-exclusive hotel package available at three U.S. properties.

IHG Hotels & Resorts
IHG
United States
HSMAI DC Workshop Will Introduce the Fundamentals of Modern Hotel Marketing and Commercial Strategy
Press Release
September 3

HSMAI DC Workshop Will Introduce the Fundamentals of Modern Hotel Marketing and Commercial Strategy

HSMAI's Washington D.C. chapter hosts a $55–$75 half-day workshop on Sept. 10 covering hotel marketing fundamentals, demand generation, and commercial strategy using the CHDM credential as a framework.

HSMAI Favicon
HSMAI (USA)
Washington, United States
Global Hyatt Corporation
Press Release
September 1

Business Travelers Reveal the Lengths They’ll Go to for a Little Downtime

Hyatt survey of 2,000 U.S. business travelers finds 90% rely on their hotel room as the only true off-clock space during work trips, used to promote its 700+ property Essentials portfolio and limited-time loyalty bonus point offers.

Global Hyatt Corporation
Hyatt
United States
Booking.com
Press Release
August 28

Booking.com Reveals Travelers Prioritize Trips Ahead of Other Day-to-Day Expenses

A Booking.com survey of 1,332 U.S. travelers finds 84% view travel as a quality-of-life investment, with 68% cutting daily expenses to fund trips and 69% using flexible payment options.

Bookingcom
Booking.com
United States
U.S. Travel Honors Destination Marketers with 2026 ESTO Awards
Press Release
August 27

U.S. Travel Honors Destination Marketers with 2026 ESTO Awards

U.S. Travel Association named 2026 ESTO Award winners across 10 categories at its 42nd annual conference in Philadelphia, honoring DMOs and state tourism offices for creative destination marketing.

U.S. Travel Association Favicon
U.S. Travel Association
Philadelphia, United States
IHG Hotels & Resorts Brings Hospitality on the Road With New IHG Racquet Cruiser at the 2026 US Open
Press Release
August 26

IHG Hotels & Resorts Brings Hospitality on the Road With New IHG Racquet Cruiser at the 2026 US Open

IHG returns as official hotel partner of the 2026 US Open with a new complimentary motorcoach experience and Racquet Bar perks for fans and loyalty members.

IHG Hotels & Resorts
IHG
New York, United States
HSMAI DC Panel Will Examine the Economic and Commercial Forces Shaping Hotel Strategy
Press Release
August 7

HSMAI DC Panel Will Examine the Economic and Commercial Forces Shaping Hotel Strategy

HSMAI DC hosts its annual State of the Industry panel on Aug. 19 in Washington, D.C., bringing together experts from Knowland, Amadeus, Kalibri, and Destination DC to guide hoteliers on 2027 budget planning.

HSMAI Favicon
HSMAI (USA)
Washington, United States
Remington Hospitality Builds Centralized In-House Social Media Division Across Portfolio
Press Release
August 6

Remington Hospitality Builds Centralized In-House Social Media Division Across Portfolio

Remington Hospitality's centralized in-house social media team has generated $3M+ in attributable revenue and a 37:1 return on ad spend across its hotel portfolio since launch.

Remington Hospitality
Remington
United States
U.S. News & World Report
Press Release
July 23

U.S. News Announces the 2026-2027 Best Travel Rewards Programs and Debuts New Rankings for Business Travelers

U.S. News ranks Wyndham Rewards, American Airlines AAdvantage, Marriott International, and United Airlines at the top of its 2026-2027 travel rewards and new business traveler program rankings.

U.S. News & World Report
U.S. News & World Report
United States
HSMAI Logo
Press Release
July 16

2026 HSMAI Adrian Awards Open for Entry

HSMAI opens entries for the 2026 Adrian Awards, celebrating the competition's 70th anniversary with 34 categories and new Best-of segments; deadline is September 15, 2026.

HSMAI Favicon
HSMAI (USA)
Las Vegas, United States
BWH® Hotels Launches Dedicated Global Upscale & Luxury Worldwide Sales Division to Accelerate Premium Travel Growth
Press Release
June 18

BWH® Hotels Launches Dedicated Global Upscale & Luxury Worldwide Sales Division to Accelerate Premium Travel Growth

BWH Hotels launches a dedicated upscale and luxury global sales division with nine regional leaders covering the US, Canada, and Europe to target high-yield corporate travel sectors.

BWH Hotels Favicon
WorldHotels™
United States
HSMAI Logo
Press Release
May 1

HSMAI 2026 Commercial Strategy Conference Coming to San Antonio, Texas

The two-day event at Henry B. Gonzalez Convention Center features keynotes, 28 breakout sessions, and pre/post workshops for hospitality commercial professionals.

HSMAI Favicon
HSMAI (USA)
San Antonio, United States
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HN Original
World Panel

Have hotel websites become the least important part of the digital customer journey?

Simone Puorto
By Simone Puorto
Expert Views (16)
Erik Muñoz
Erik Muñoz

Hotel websites are not becoming unimportant, but they have shifted from being a competitive differentiator to essential digital infrastructure.A beautiful website will rarely win a guest if the price parity is poor, the online reputation is mediocre, or the property is invisible on AI discovery platforms.

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