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RealTime Reservation Partners with Trilogy Spa Holdings for a New Era of RealTime Wellness Bookings, Beginning with The Plaza Hotel in New York

RealTime Reservation, the industry leader in dynamic hospitality booking technology, is proud to announce a groundbreaking partnership with Trilogy Spa Holdings, a premier spa management company operating some of the most trusted wellness destinations in the United States. This strategic alliance marks the launch of a fully integrated, real-time booking platform tailored specifically for spa and wellness services across Trilogy-managed properties, beginning with the iconic Plaza Hotel in New York City.

RealTime Reservation LLC
HN TV
Opinion Article

EHL Innovation Rewind: Dr. Felicitas Morhart on Longevity, Luxury, and the Future of Human Hospitality

During the EHL Open Innovation Summit in Lausanne, we had the opportunity to sit down with Dr. Felicitas Morhart, Full Professor of Marketing at HEC Lausanne, to explore how the emerging field of longevity is starting to reshape luxury hospitality. Our conversation touched on the intersection of biotech wellness, status-driven self-optimization, and the evolving role of luxury as a space for beauty, presence, and what it means to remain human in an increasingly optimized world.

By Dr. Felecitas Morhart and Simone Puorto
Opinion Article

The Overlooked Amenity: Why Air Quality is Essential for Guest Experience

The wellness travel sector is experiencing unprecedented growth, with the Global Wellness Summit predicting spending on wellness tourism to reach $9 trillion by 2028. This surge reflects an evolving consumer focus on health, relaxation, and holistic well-being, as travelers increasingly seek experiences that allow them to recharge mentally, physically, and emotionally.

Haley Payne
By Haley Payne, Head of Commercial, Pure Wellness
Opinion Article

Touchless Wellness Triumph at the Carillon Miami Wellness Resort

Sitting down for breakfast with Tammy Pahel, Vice President of Spa and Wellness Operations at the Carillon Miami Wellness Resort (hereafter abbreviated as “the Carillon”), offers nothing short of a world of insight in the vast and restorative power that comprehensive wellness programming can bring to a hotel. Touching on all subject matter from nutrition, sleeptech and advances in fitness through to transformative wellness group retreats, energy healing and the future of the spa industry, two hours fly by before it’s time to head off to experience one of the hotel’s signature touchless therapy circuits.

Larry MogelonskyAdam Mogelonsky
By Larry Mogelonsky and Adam Mogelonsky
Press Release

Estée Lauder and Auberge Resorts Collection Debut First-of-Its-Kind Longevity Institute

Estée Lauder announces an exclusive partnership with Hacienda AltaGracia, Auberge Resorts Collection in Costa Rica, debuting its first Skin Longevity Institute in the Americas within the resort’s world-renowned Casa de Agua Spa. Located adjacent to one of the world’s five “Blue Zones,” regions recognized for their high concentration of centenarians, Hacienda AltaGracia offers a transformative journey grounded in trusted longevity practices. The experience-led programming and immersive treatments are designed to awaken vitality, restore balance, and reconnect guests with the simple joys of life inspired by the resort’s natural surroundings.

Auberge Collection
Costa Rica
Opinion Article

The Rise of Longevity-Focused Hospitality: Redefining Luxury in the Age of Wellness Tourism

As global wellness tourism nears the staggering $1 trillion mark, a powerful transformation is reshaping the luxury and lifestyle hospitality sectors. No longer confined to indulgence or relaxation alone, luxury travel today increasingly centers around health optimization, life extension, and holistic well-being.

Nicolas Frangos
By Nicolas Frangos, Chief Executive Officer (CEO), Luxxie Lime - Luxury & Lifestyle Hospitality
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Opinion Article

AI to Improve the Hotel Spa End User Journey

The best way to come to grips with artificial intelligence (AI) for spa and wellness is through the phrase ‘technology-adjacent therapies’. That is, for our industry where human-to-human contact is ever-so-centric to guest satisfaction, it’s not that automation will supplant practitioners but that these contemporary tools will offset the undesirable, repetitive tasks to augment the experience. Hence, hoteliers and managers shouldn’t necessarily look to how AI can boost the guest journey but to their own teams’ experience, otherwise known as the software’s ‘end users’.

Larry MogelonskyAdam Mogelonsky
By Larry Mogelonsky and Adam Mogelonsky
Opinion Article

Revolutionizing Wellness in Hospitality: Scaling Well-Being Across Brands

Wellness is no longer just a trend—it’s a movement reshaping industries, and the hospitality sector is no exception. In an era where sustainable self-care and mental health take center stage, global hospitality leader Accor is at the forefront, revolutionizing what it means to truly care for guests. This is not about spa retreats; it’s a paradigm shift that integrates well-being into every element of the guest experience.

Bianca Lüthy
By Bianca Lüthy, Corporate Content Manager, EHL
Press Release

Radisson Hotel Group Launches ‘Revitalize Rooms’ to Enhance Guest Sleep Quality

As part of its ongoing commitment to guests’ wellbeing, Radisson Hotel Group is launching ‘Revitalize Rooms’ to enhance the sleep quality of its guests. In partnership with Biow, a leader in sleep science technology, this initiative will further elevate the sleep experience, ensuring guests can recharge their energy while sleeping and wake up feeling refreshed.

Radisson Hotel Group
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External Article

EHL Hospitality Business School Publishes Food and Well-being Trend Report

The EHL Hospitality Business School Food and Well-being Trend Report spotlights how changing consumer priorities—greater health awareness, environmental challenges, and shifting cultural expectations—are transforming the role of food in our lives. More than mere sustenance, food today is viewed as a driver of holistic well-being, embracing both the pleasure it provides (hedonia) and the sense of purpose, connection, and health that underpins it (eudaimonia).

EHL
Opinion Article

Unlocking Value for Hotel Wellness at Lotte New York Palace with a Robo-Massage

If you would have asked us a year ago whether or not a robotic massage would work at a hotel wellness center, our answer would have been, “Only rarely.” Our judgment didn’t completely rule out these automated treatment tables from the welltech conversation, but we firmly believed that a great massage is achieved from both the physical pressure on muscles in combination with the psychological restoration that comes from the patient-therapist relationship.

Larry MogelonskyAdam Mogelonsky
By Larry Mogelonsky and Adam Mogelonsky
New York, United States
Opinion Article

Nothing Artificial About It: AI has Found Its Place in Wellness

With so much to worry and wonder about these days, the widely publicized, albeit imagined scenario that sees artificial intelligence one day becoming so darn smart that it destroys all of humanity is probably not top-of-mind for most wellness seekers. Instead, those in the know should be contemplating the many ways that AI has turned the page to a new chapter of personal health management, and how they can take advantage of technological advancements to reach their desired state of wellbeing.

Tammy Pahel
By Tammy Pahel, VP of Spa & Wellness Operations, Carillon Miami Wellness Resort
Press Release

Accor’s latest white paper reveals a new era of wellness design in hospitality

Accor announced the release of a new white paper that will shape the future of the hospitality industry, ushering in a new era of spa and wellness design. Making Waves: Rethinking Spa and Wellness Design for a Modern Era shares the priorities for well-being that Accor believes are most relevant now and how the global hospitality group is advancing innovative ways to deliver wellness through its unrivalled portfolio of global hospitality brands.

Accor