Drawing on Google Cloud research of 2,400+ executives, the author argues hotels are deploying AI at the edges rather than embedding it in core value-creating processes, limiting returns.
TFE Hotels is investing $100M to refurbish first-generation Adina properties across Australia and Europe, with new openings planned in Brisbane, Hobart, Cambridge and Glasgow.
A hospitality veteran draws a direct parallel between the rise of revenue management and today's agentic AI, arguing early adopters will define the industry's next commercial era.
Hilton (NYSE: HLT) announced the signing of Hilton Garden Inn Batam City Centre, marking the company's first hotel on the island of Batam and expanding Hilton's presence in Indonesia. Scheduled to open in 2028, the hotel will be developed by PT. Sabang Raya Investama and joins Hilton's growing portfolio in South East Asia.
HSMAI MEA's 9th annual Commercial Strategy Conference returns to Conrad Dubai on 17-18 November 2026, covering AI, data analytics, commercial leadership, and a new Women Voices segment.
Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand's leading hotel and property development companies, will open Dusit Princess Ipoh on 1 October 2026, bringing its distinctive Thai-inspired gracious hospitality to Ipoh, the capital of Malaysia's Perak state.
Bain Capital and Omnam Group have sold the 148-room Lake Como EDITION to Thai developer Sansiri Capital, completing a full-cycle repositioning of a 19th-century palazzo opened in March 2026.
Independent hotels using fragmented tools face data silos and manual errors; a unified platform with PMS, channel manager, and dynamic pricing solves this with shared data and lower total cost.
Equinox Hotel New York's third annual Global Sleep Symposium featured sleep scientists and performance experts, with key takeaways for hoteliers on how better sleep directly drives guest satisfaction and financial performance.
A Conrad New York Downtown executive outlines how sustainability drives competitive advantage through guest amenities, rooftop farming, community partnerships, and ESG data reporting via Hilton's LightStay platform.
A DHS shift from Duration of Status to fixed admission dates for J-1 visas creates hidden service continuity risks at luxury hotels before management or ownership notices a problem.
The author argues that hotel AI's real value is bridging the 30-year gap between revenue management analytics and frontline operations through real-time translation, not better dashboards.
Friday brought Revinate's mystery shopper study of 308 calls across 135 luxury hotels finding 92% failed to capture any guest contact details, exposing a direct booking loss hiding in plain sight, Americas Great Resorts on why luxury hotel marketing is built around conversion while the demand origin problem goes unsolved, and The Sales Leadership Brief's four-dimension framework for evaluating corporate accounts as investments rather than revenue lines. Kempinski's 2040 strategic analysis, Novotel's global longevity week, and openings from Budapest to Niseko rounded out the week.
A framework for evaluating corporate accounts as investments across four dimensions: return, growth potential, risk, and strategic value, rather than room nights or revenue alone.
Doug Kennedy's free 40-minute webcast on September 25 covers upselling tactics for front desk and reservations teams, arguing that human conversation now outperforms automated pre-arrival messaging.
A practical comparison of hotels and lodges covering property types, guest expectations, and management strategies to help operators understand how distinctions affect pricing, distribution, and marketing.
Cogwheel argues hotels should reframe marketing as digital revenue infrastructure spanning the full funnel, reducing OTA reliance and compounding direct booking growth over time.
Indian Hotels Company (IHCL) , India's largest hospitality company, today announced the signing of a Gateway branded hotel in Agartala, Tripura. The brownfield project expands Gateway’s presence in the North East.
Indian Hotels Company (IHCL) , India’s largest hospitality company, today announced the opening of Corbett Hideaway, Jim Corbett - IHCL SeleQtions in Uttarakhand.
Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the launch of Taj Mount Kusur Resort and Villas in Lonavala, Maharashtra. Developed in partnership with Amavi, India’s only hospitality-backed real estate brand, the project marks Taj’s entry into the luxury branded villa segment.