The article explores how hospitality industry practices like recognition systems, staff wellness programs, and service training can improve both patient care and employee satisfaction in healthcare settings.
The piece argues for replacing CV-driven recruitment with AI-powered, skills-based hiring to address Asia Pacific's 48% annual frontline turnover problem.
Penn State offers $3,000 master's scholarships and $1,000 certificate scholarships to first 15 PRLA member employees enrolling fall 2026-2027.
The partnership will deliver end-to-end training combining classroom learning with hands-on hotel operations experience for Saudi nationals.
The article argues that algorithm-based candidate screening in ATS platforms often overlooks top talent, advocating for human intervention and RPO solutions to improve hiring outcomes.
Marriott International today announced that David Flueck, a 22-year veteran of the company who has played a central role in the evolution and global success of Marriott Bonvoy, will retire at the end of March to pursue a new opportunity aligned with his passion for the outdoors.
The proclamation recognizes hotel training programs that have been completed 2.6 million times since 2020 through the No Room for Trafficking initiative.
Global survey of 460 chefs reveals 69% routinely consider leaving roles due to toxic leadership, work-family conflict, and unsustainable working conditions.
Kennedy's webcast teaches hotel staff how to deliver luxury brand standards naturally without sounding scripted or robotic during guest interactions.
The event raised a record $2.1 million with 75 companies participating, while data shows 17% of hospitality workers have substance use disorders.
Penn State's six-day summer program for juniors and seniors includes business visits, kitchen operations, and industry expert interactions.
The author argues that workplace tensions between generations stem from inadequate leadership education, not generational deficiencies.
The free curriculum, developed with survivor input, will be available through 2026 and joins Marriott's existing training completed over 2.6 million times.
The National Restaurant Association Educational Foundation awards range from $2,500-$10,000 and applications close March 15, 2025.
Analysis reveals how post-COVID lean staffing strategies create costly cycles of burnout, turnover, and declining service standards across hospitality operations.
Georgia officials and major hotel associations announced expanded human trafficking prevention training requirements for hospitality staff statewide.
The platform features nearly 300 interviews with industry leaders and has generated 750,000 YouTube views since its 2022 launch.
ISHC seeks nominations for professionals 35 or younger who demonstrate emerging leadership and impact in the hospitality sector.
ISHC and The BHN Group seek nominations for professionals 35 and under working in Caribbean and Latin America hospitality markets.
Mateja Simic from The St. Regis Doha won the 30th annual competition, assessed through front office role plays and back office operational evaluations.