A major decision for any hotel owner or investor is whether to affiliate their property with a brand. As ever so often, the trade-offs are as comprehensive as they are complex. We do note that the comparison is between the general independent vs bra...

Dan Voellm

CEO & Founder of AP Hospitality Advisors

Cayuga Hospitality Consultants

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Lodging Industry

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Real Estate & Investment

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Opinion

Workflow Automation Has Become the Hidden Lever of Hotel Performance

Hotels have entered a new operational era. Costs continue to rise across energy, labour, and distribution while expectations for speed and personalization grow sharper with every guest interaction. To sustain profitability, operations must evolve fr...

Linda Girrbach

Co-Founder & Head of Hospitality Consulting, RobosizeMe

Robosize ME

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Information Technology

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Lodging Industry

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Chatbots, Robotics & AI

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Guest Experience

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Opinion

From Revenue Manager to Commercial Strategist — A New Era for Hotel Profitability?

What if I told you that the era of focusing only on room rates is over?

Samuel Johnson

Director of Operations & Customer Success @LodgIQ

LodgIQ™

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Revenue Management

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Lodging Industry

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Markets & Performance

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Chatbots, Robotics & AI

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Opinion

Hoteliers’ POV - Marketing and revenue resilience on changing waters

The travel and tourism sector is predicted to grow 5.8% every year until 2032 (World Travel & Tourism Council). This should bode well for hotels.

Ryan Haynes

Director/Lead Consultant at Haynes MarComs Ltd

Haynes MarComs Ltd

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Sales & Marketing

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Lodging Industry

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Chatbots, Robotics & AI

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Opinion

From chatbots to workflows: how AI is finally solving hospitality’s biggest operational headaches

In the latest episode of Matt Talks, Mews CEO Matt Welle spoke with Jason Noronha, co-founder of D3x – an AI company built by hoteliers, for hoteliers. What began as a solution to a single operational pain point has evolved into a technology that pr...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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Lodging Industry

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Innovation

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Chatbots, Robotics & AI

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Opinion

2025 Lodging Tax Report - USA

Since room sales generate lodging tax revenues, an overview of hotel market trends provides insight into the industry’s current and future fiscal impacts. As documented in our 2024 HVS Lodging Tax Study, the national lodging market has experienced r...

Thomas A. Hazinski

Managing Director of HVS Convention, Sports, & Entertainment Facilities Consulting in Chicago

HVS

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Lodging Industry

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Finance & Accounting

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Opinion

What I’d Tell My Younger Self: 5 Lessons from 20 Years in Hospitality Tech

Twenty years ago, I walked into Visual Matrix with an IT background, no hospitality experience, and no real idea what I was getting into.

Charlie Rhodes

Chief Operating Officer

Visual Matrix Property Management System (Image Technology Systems)

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Human Resources

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Information Technology

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Lodging Industry

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Visual Matrix Property Management System (Image Technology Systems)

Opinion

Is Your Smart Thermostat Doing Too Much? Move Intelligence to the Cloud to Unlock AI and Predictive Capabilities

The hospitality industry has long embraced new energy management solutions (EMS) to improve efficiency while maintaining guest comfort. Smart thermostats, initially designed to monitor only for occupancy, have since evolved to provide even greater s...

Jeff Johns

Global VP of EMS Business Development

Nomadix, Inc.

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Environment & Sustainability

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Guestroom Technology

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Business Travel

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Lodging Industry

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Opinion

Milan Hotel Market Spotlight YE JUL 2025

The sample of branded full-service hotels* in Milan recorded a slight increase in profit during the 12 months ending in July 2025, compared to the same period last year. GOP per Available Room (GOP PAR) rose by 0.9%, driven by a 0.2% increase in rev...

Davide Barbaro

Senior Consultant, Hospitality, ITA

Cushman & Wakefield

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Lodging Industry

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Markets & Performance

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Opinion

How hotels should respond to changing traveler preferences of North-American travelers to protect efficiency and profitability

Economic uncertainty, changed lifestyles, and shifts in traveler preferences are transforming the way people travel. Luckily, independent hoteliers are in the perfect position to quickly adapt to these new behaviors and still thrive.

Femke Nollet

Content Specialist at Lighthouse

Lighthouse

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Lodging Industry

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Markets & Performance

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Lodging Industry

Hotels: Branded or Independent? 5 Key Considerations for Owners & Investors

Workflow Automation Has Become the Hidden Lever of Hotel Performance

From Revenue Manager to Commercial Strategist — A New Era for Hotel Profitability?

Hoteliers’ POV - Marketing and revenue resilience on changing waters

From chatbots to workflows: how AI is finally solving hospitality’s biggest operational headaches

2025 Lodging Tax Report - USA

What I’d Tell My Younger Self: 5 Lessons from 20 Years in Hospitality Tech

Is Your Smart Thermostat Doing Too Much? Move Intelligence to the Cloud to Unlock AI and Predictive Capabilities

Milan Hotel Market Spotlight YE JUL 2025

How hotels should respond to changing traveler preferences of North-American travelers to protect efficiency and profitability

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