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Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation
White Paper

Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation

Revenue leakage is one of the most overlooked challenges in hospitality finance. Overpaid OTA commissions, mismatched credit card transactions and chargebacks often go unnoticed, and drain profits every day.

Otelier
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Property Technology
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Revenue Management
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Finance & Accounting
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Big Data
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Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation17 September 2025OtelierProperty Technology
Recovering Lost Revenue: A Hotel Operator’s Guide to Financial Reconciliation
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Opinion

AI May Hallucinate… So Do People

One of the reasons customers are concerned about or even scared of AI is that it has been known to provide incorrect answers. The result is frustration and concern over whether to believe any AI-fueled technology. In my annual customer service and c...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Shep Hyken
by Shep Hyken
17 September 2025Shepard Presentations, LLC.CRM & Loyalty
Shepard Presentations, LLC.
New Survey: Majority of Hoteliers Scaling Back Development Plans
Press Release

New Survey: Majority of Hoteliers Scaling Back Development Plans

Rising costs and uneven demand challenges are placing a significant strain on hotel investment and operations, according to a new survey conducted by the American Hotel & Lodging Association (AHLA), the leading voice representing all segments of the...

American Hotel & Lodging Association (AHLA)
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Finance
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Real Estate & Investment
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New Survey: Majority of Hoteliers Scaling Back Development Plans17 September 2025AH&LAFinance
New Survey: Majority of Hoteliers Scaling Back Development Plans
IHG Hotels & Resorts signs Holiday Inn Siliguri, bringing world-class hospitality to the foothills of the Eastern Himalayas
Pipeline

IHG Hotels & Resorts signs Holiday Inn Siliguri, bringing world-class hospitality to the foothills of the Eastern Himalayas

Scheduled for 2027 — IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement for Holiday Inn Siliguri, in partnership with Four Vedas Hotels & Resorts Private Limited, a joint venture between Kaysons Group, Sagar Group and Go...

Holiday Inn Siliguri
IHG
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Holiday Inn
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Siliguri, India
IHG Hotels & Resorts signs Holiday Inn Siliguri, bringing world-class hospitality to the foothills of the Eastern Himalayas17 September 2025IHG
IHG Hotels & Resorts signs Holiday Inn Siliguri, bringing world-class hospitality to the foothills of the Eastern Himalayas