Fulfilling The Elevated Standards Of The Changing Luxury Stay

What one guest considers as “luxury” is different from another and for that reason, luxury hotels must offer their guests a variety of choices mapped to their individual preferences to deliver a hyper-personalized luxury experience. Choice is critic...

Frank Pitsikalis

Vice President, Product Strategy, Hotels, Agilysys

Agilysys

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Property Technology

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Guest Experience

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Luxury Travel

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Opinion

The next Revolution: Direct-First Independent Hotel Brands

Maintaining a strong hotel brand is essential for long-term success in the hospitality industry, as the behemoths Marriott, Hilton and Accor prove. Robust brands provide stability and reliability, crucial during uncertain times. Smaller brands and i...

Filipa Campos

Director of Sales EMEA at Guestcentric

GuestCentric Systems

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Sales & Marketing

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Opinion

Investment Opportunities in the Lifestyle Hotel Market

Multi-story complexes of similar-looking rooms with cozy lighting, finely-pressed sheets, and a corporate, sterile feel. These kinds of hotels abound, found on every street corner in the U.S. However, research suggests that guests are starting to cr...

Indiana Lee

Freelance Technical Writer at Indiana Lee Writes

Indiana Lee Writes

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Boutique & Lifestyle

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Real Estate & Investment

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Opinion

6 Technologies That Boost F&B Revenue

With hotels focused on increasing revenue per available room (RevPAR), food and beverage (F&B) revenue is often an overlooked source of financial opportunity for properties.

Rohith Kori

Senior Vice President, Product Strategy, F&B, at Agilysys

Agilysys

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Property Technology

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Food and beverage

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Opinion

Will the pay-to-play model continue to “PAY” for hotels with AI

Raise your hand if you look at the last few reviews of a hotel before you book a stay.

Mandy Murry

Chief Experience Officer

Hospitality Concierge

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Sales & Marketing

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Lodging Industry

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Opinion

Takeaways from the 2024 Boutique Hotel Investment Conference by BLLA: Reviving the Spirit of Boutique Hotels

FIAF Florence Gould Hall Theater was bustling in early June with another successful Boutique Hotel Investment Conference. Kudos to the BLLA team for executing a great event! This article presents some key takeaways from HVS attendees Patricia Shih (...

Marcus R Lee

Executive Vice President, Development, HVS

HVS

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Boutique & Lifestyle

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Events & Conferences

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Real Estate & Investment

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Opinion

Occupancy vs ADR, the Never Ending Discussion in Revenue Management

Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. What drives more value to the business, ADR, average daily rate, or occupancy?

Patrick Landman

CEO & Founder at XOTELS

Xotels

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Sales & Marketing

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Revenue Management

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Lodging Industry

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Opinion

A Rising Tide

My husband, Jack, and I have been in the hospitality industry for many years, but the origins of this business date back to the 1980s, when we were asked to help revive the Miami Beach area, which was overwhelmed with crime. We opened Penrod’s Beach...

Robert Walters

Chief Investment Officer (CIO) at Global Asset Solutions

Global Asset Solutions

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Opinion

Achieving the warmth of true hospitality

An observer once noted the difference between “service” and “hospitality” is the difference between being “well-run” and being “well-loved.” While it is an accomplishment to earn a guest’s endorsement, it’s far better to inspire an effusive, “I abso...

Matthew Prosser

Senior Sales Director

Agilysys

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Boutique & Lifestyle

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Reputation Management

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Guest Experience

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Opinion

Checking in at Fairmont Banff Springs and the Luxury Trend for More Intimate Guestrooms

For Canadians, Fairmont is not just a hotel brand but a fixture of our nation’s history. In the decades following the country’s confederation in 1867, towns that connected the Eastern hubs of Montreal, Toronto, Quebec and Ottawa with the still-buddi...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Boutique & Lifestyle

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