In my role as Senior Vice President at Shiji Group, I lead our efforts across the vibrant markets of Asia Pacific & Middle East, drawing extensively on my previous experiences at Oracle and Micros Fidelio. This position, enriched by over twenty year...

Nikkie Randhawa-Singh

Senior Vice President- Asia Pacific & Middle East at Shiji Group

Shiji

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Information Technology

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Lodging Industry

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Guest Experience

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Luxury Travel

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Opinion

Luxury is growing, and so are we

Luxury hospitality epitomizes excellence in every facet of its operation, striving for unparalleled superiority in design aesthetics, offering incomparably attentive service, presenting the most exquisite culinary delights, and providing an exceptio...

Alex Sogno

CEO, Global Asset Solutions

Global Asset Solutions

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Asset Management

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Luxury Travel

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Opinion

The future of luxury experiences: Where luxury meets hospitality

The luxury industry is undergoing a change. As a result, its products are reaching more and more people. In order to avoid losing exclusivity and uniqueness, many brands are now relying on ‘experiences’. These are enabling them to strengthen their r...

Matthias Fuchs

Assistant Professor and Director of the Institute for Customer Experience Management

EHL

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Luxury Travel

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Opinion

The Strategic Advantage of a Unified Customer Profile in Property Management Systems

With a career spanning over three decades across the hospitality and technology sectors, I’ve witnessed the evolution of customer engagement and the pivotal role of PMS in revolutionising the guest experience. My experiences, particularly as the VP ...

Anthony Hunt

Vice President of Product and Strategy for Shiji

Shiji

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Lodging Industry

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Guest Experience

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Luxury Travel

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Opinion

Exploring cultural diversity and sensitivity in luxury markets

In terms of breaking into new foreign markets, cultural sensitivity emerges as a pivotal factor in establishing trust and meaningful connections with customers rooted in their particular cultural identities and values. Based on a recent SBP, we disc...

Jie Yu Kerguignas

Assistant Professor at EHL Hospitality Business School

EHL

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Diversity

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Luxury Travel

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Opinion

Suite dreams: Three areas for change for luxury hospitality in 2024

Luxury hospitality is booming once again. In the UK, luxury hotels are seeing a steep rise in room rates, with occupancy rising to 69% in 2023 compared to 62% the previous year as demand stays strong and travel increases.

Manfred Abraham

CEO at Yonder Consulting

Yonder Consulting

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Information Technology

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CRM & Loyalty

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Social Media

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Luxury Travel

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Opinion

Exploring the Hazelton Hotel and How In-Room Tablets Are Integral to Modern Luxury

Hotel luxury is a moving target. Of course, the visibility of design trends makes decade-over-decade changes in décor and furnishing relatively easy to call attention to as the engine of this continuous evolution. But let us not forget the underlyin...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Guestroom Technology

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Luxury Travel

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Opinion

The Monetization Shift: Why Creators Are Diversifying Away From Social

Is it 2024 or 2004? Digital creators always seek new channels to engage their audiences and maximize revenue potential. But in a $250 billion industry built mainly on social media platforms, there’s been a noticeable shift back in time, with social ...

Nick Slavin

CEO and Co-Founder at Curacity

Curacity

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Sales & Marketing

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Property Technology

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Lodging Industry

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Luxury Travel

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Opinion

Unforgettable Meeting Spaces: Atlantis, the Palm Where Luxury Meets Adventure

Atlantis, The Palm, located in Dubai, is the ultimate entertainment destination to host an upcoming gathering or event. From spectacular rooms and suites, vibrant entertainment settings, captivating backdrops and extraordinary activities, every occa...

Ian Renton

Director of Sales, Atlantis Dubai

Kerzner

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Atlantis

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Market Segments

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Luxury Travel

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Opinion

Where Less = More: Redefining Luxury: The Shift Towards Minimalism and Sustainability in Hotel Amenities

In an era where environmental consciousness intersects with the evolving preferences of travelers, the hospitality industry stands at a pivotal juncture. The traditional markers of luxury—laden with an abundance of gadgets, amenities, and convenienc...

Terence Ronson

Hospitality Professional, Technology Consultant, Public Speaker and Inventor

Pertlink Limited

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Environment & Sustainability

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Guest Experience

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Luxury Travel

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Luxury Travel

Global Trends and Local Experiences: The Role of Specialized PMS in Luxury Hospitality

Luxury is growing, and so are we

The future of luxury experiences: Where luxury meets hospitality

The Strategic Advantage of a Unified Customer Profile in Property Management Systems

Exploring cultural diversity and sensitivity in luxury markets

Suite dreams: Three areas for change for luxury hospitality in 2024

Exploring the Hazelton Hotel and How In-Room Tablets Are Integral to Modern Luxury

The Monetization Shift: Why Creators Are Diversifying Away From Social

Unforgettable Meeting Spaces: Atlantis, the Palm Where Luxury Meets Adventure

Where Less = More: Redefining Luxury: The Shift Towards Minimalism and Sustainability in Hotel Amenities

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