Middle East - Latest

The Growth Code: Why Human Investment is the Ultimate Advantage in an AI Era

As hotels race to automate, Tanja Stegmüller, co-founder of TRUSTmenti, makes the case that resilience will come from intentional hybridity: blending digital efficiency with human wisdom, global standards with local soul, and automation with empathy. She lays out a ten point playbook for building hybrid leaders, learning ecosystems, and people centred cultures, arguing that technology can handle tasks, but only humans can deliver judgment, emotion, and the moments that define great hospitality.

Closing the personalization gap: Why hotels still struggle to connect online promises with offline reality

Hotels have perfected AI powered personalization online, yet the experience often falls flat on property because guest insights stay trapped in fragmented systems and are not translated into simple, actionable cues for front line teams. Floor explains how unified data layers, predictive and agentic AI, and open standards like MCP could finally bridge this digital physical gap, as long as hotels pair the tech with training and a culture that turns insights into meaningful moments.

AI Adoption in Hospitality: Meet People Where They Are

AI may be rewriting hospitality’s playbook, but the toughest part of adoption is not the software, it is the quiet anxieties it triggers on the front line. By tracing three common fears that surface whenever AI enters the workplace, Lynn Zwibak shows how leaders can turn resistance into readiness and make change something teams help build rather than brace against.

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Saudi's Red Sea Development to include a Fairmont property

Fairmont The Red Sea is set to redefine the relationship between luxury tourism and the natural world. The property will feature 193 rooms, six distinct dining concepts, including an overwater restaurant with views of the Red Sea, and a spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's reputation as a world-class golf operator. It will set new standards in sustainable development, positioned on 125 miles of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. Opening May 2026.

Introducing InterContinental The Red Sea Resort

InterContinental, the world's first and largest luxury hotel brand, is opening new doors to a world of fascination on The Red Sea. Advancing the brand's pioneering outlook and reinforcing IHG Hotels & Resorts' global commitment to growing a leading luxury and lifestyle portfolio, InterContinental The Red Sea Resort is among the first to open on Shura Island - a destination which, in line with Saudi Vision 2030 ambitions, is setting a new global benchmark in luxury tourism.

The Oberoi, Wadi Safar to Open as Saudi Arabia’s New Luxury Gateway to Diriyah in H2 2026

The Oberoi Group has announced the opening of The Oberoi, Wadi Safar in the second half of 2026, marking a pivotal moment for the brand in the Kingdom. Set adjacent to historic Diriyah and spread across 62 km² of some of Saudi Arabia's most untouched natural landscape, the resort is poised to become one of the country's most exclusive luxury getaways and a serene gateway to one of its most captivating cultural destinations.