Hotels winning corporate bookings in 2024 are evolving into productivity and wellness ecosystems, blending frictionless tech with high-EQ staff to meet the demands of hybrid-era business travelers.
HOSPA and Umbrella Training will share training opportunities, connect professionals with learning pathways, and collaborate at industry events including HOSPACE.
YOTEL plans to triple its 24-property portfolio with Asia Pacific as the core focus, backed by a new Hilton distribution partnership and upcoming openings in Bangkok and Kuala Lumpur.
HVS recap of the 2025 BLLA Boutique Hotel Owners Conference highlights strong rate growth and limited supply for independents, while rising operating costs and experience-driven investment remain top ownership concerns.
Radisson Hotel Group CEO Federico González discusses how cultural intelligence and understanding ownership structures shaped his approach to turning around companies.
A hospitality veteran recounts how a colleague's new golf clubs led to uncovering a fraud scheme involving hotel video lottery machines and weekly coin deposits at a local bank.
Argues that the real test of AI in hotels is not capability but performance under minimal staffing conditions.
A Conrad New York Downtown GM argues that hotel lobbies must be actively programmed as social destinations to drive F&B revenue, local engagement, and brand differentiation.
Dr. Florian Ilgen previews his HSMAI MEA keynote, arguing that resistance to change stems from lack of tools, vision, and role models, not lack of willingness.
The article outlines how hotel groups can cluster finance functions across properties using shared teams and digital workflows, reducing headcount needs and improving group-level visibility.
Holiday Inn Paris Gare de Lyon Bastille generates €2K monthly in upsell revenue and reclaims significant staff time after deploying Canary Technologies' full guest management suite.
Miraggio Thermal Spa Resort generated over €515K in email marketing ROI within its first four months using Revinate Core and Marketing.
Vegas Resort in Malta built a 41-module custom operational platform using Cloudbeds' Open API, cutting housekeeping prep from 3 hours to 15 minutes and check-in time from 5 minutes to 90 seconds across a 405-room property.
Friday brought Markus Busch on Sabre's GDS hotel reservations growing 8% in Q2 with corporate travel at 45% of volume, Cogwheel's Stephanie Sparks Smith and Michael Curran warning hotels against repeating black hat SEO mistakes with GEO, and Darko Bosancic's framework for when AI should decide, recommend, or stop. CoStar's 5.5% weekly RevPAR, WTTC's Spain forecast, and two property announcements closed the week.
A framework for auditing hotel corporate accounts across net contribution, displacement, concession density, and renewal risk reveals that top accounts often shape strategy more than any plan document.
A framework for GMs to decide when AI should act autonomously, recommend, or defer to a human, using reversibility, cost of mistakes, and data readiness as the key criteria.
The article frames "Strategy Capital" as the essential corporate mindset for 2026-2027, built on integrating asset-light portfolios, AI-driven distribution, and industrial-scale automation.
Opinion piece arguing hotels should apply Blue Ocean Strategy by co-creating off-property experiences with local artisans and external partners to build brand loyalty and unlock new revenue.
Hotels risk repeating black hat SEO mistakes by mass-producing AI-targeted content, when LLM visibility is better earned through specific, human-first content tied to clear positioning.
WTTC forecasts Spain's Travel & Tourism sector will contribute over €269BN to GDP in 2026, up from €259BN in 2025, with international business visitor spending projected to grow 8.1%.