Preferred Hotels & Resorts Welcomes 10 New Members
Preferred Hotels & Resorts added 10 independent luxury properties to its global portfolio in Q2 2026, spanning Bali, Kenya, Belgium, Portugal, Italy, Ireland, and the UAE.
News
5 Signs Operational Visibility Is Breaking Down In Hotel Operations
Five warning signs that operational visibility is eroding in hotels, from inconsistent standard interpretation across properties to managers spending more time chasing updates than leading teams.
By Anna Ransom, Vice President of Marketing, Unifocus
Remington Hospitality Expands Managed Portfolio with Addition of Sheraton Mission Valley
Remington Hospitality takes over management of the 260-room Sheraton Mission Valley San Diego, which will undergo a full renovation and convert to the Hyatt Regency brand by year-end.
Latin America Hotel Construction Pipeline Expands as Early Planning Stage Surges 22%; LE Debuts 2028 New Hotel Openings Forecast
LE's Q2 2026 report shows Latin America's pipeline at 759 projects and 111,340 rooms, with early planning up 22% YOY; Mexico, Brazil, and the Dominican Republic lead, and a 2028 forecast debuts at 123 new hotels.
Behind the Smile: What Really Stresses CEOs and Managing Directors in Hospitality
An honest look at the hidden pressures facing hospitality CEOs and MDs: financial leakage, chronic staff turnover, real-time reputation risk, compliance shifts, and non-stop reinvestment demands.
By Francisca Fasua, Founder, Aurelia Hospitality Services
Why Off-Market Hotel Transactions in LATAM Need Buyer Qualification Before Disclosure
The article outlines a structured, staged approach to confidential hotel asset sales in Latin America and the Caribbean, emphasizing buyer vetting before disclosure to protect asset value and daily operations.
By Enrique L. González, Founder and General Manager, F2F Invest LATAM
Why the best luxury hotels don’t sell exclusivity — They build connection
Aethos CEO Lily Wecker joins Revinate's Hotel Moment podcast to discuss how luxury is shifting from exclusivity to emotional connection, with over half of Aethos guests under 40.
Quality Pays: New Vrbo Research Finds Travelers Will Spend More on Vacation Rentals They Trust
Vrbo's 1,758-traveler global study finds 86% will pay more for higher-quality listings, with cleanliness, reliable amenities, and host responsiveness topping the list of trust drivers.
Sustainable Innovations for Hospitality Properties
A practical guide to 10 sustainability innovations for hotels and restaurants, covering AI food waste tracking, renewable energy, IoT automation, greywater systems, and low-carbon menus.
By Stewart Kiely, Director of Projects, Asset Management & Estate Development, Cayuga Hospitality Consultants
Inside the Middle East’s Hospitality Technology Shift: A Conversation with Jimmy Joseph, Director of CADD Emirates
CADD Emirates director Jimmy Joseph outlines how UAE and KSA hotels are shifting from legacy, fragmented systems to integrated cloud platforms, with real-time data and AI reshaping operations and guest personalization.
Wai Sun Chan, Regional Marketing Manager, Shiji
The hotel AI readiness audit: a practical checklist for getting started
A structured five-phase framework helps hotels assess data infrastructure, run shadow-mode pilots, and scale AI without overwhelming staff or wasting budget on simultaneous deployments.
By Alan Young, VP, Strategy | Hospitality, Infor
Expressing Empathy Truly Resolves Guest Complaints
KTN trainer argues that expressing genuine empathy before apologizing is the most effective yet most commonly skipped step in guest complaint resolution, with coaching key to breaking ingrained staff habits.
By Doug Kennedy, President of the Kennedy Training Network, Kennedy Training Network (KTN)
Ascott Accelerates Vietnam Expansion With Nine Signings in 1H 2026, Growing Portfolio by Over 30%
Ascott signed nine properties totalling 3,200+ units in Vietnam in 1H 2026, growing its country portfolio by over 30% to ~12,000 units across 42 properties in 14 cities.
We keep winning. Nothing changes.
A sharp editorial argues that regulatory wins against OTAs and platforms have delivered no meaningful revenue shift for hotels, and that direct guest relationships remain the only distribution asset that compounds.
By Markus Busch, Editor/Publisher, hospitality.today
The Next Disruption Will Not Be a Cheaper OTA
AI travel agents could become the most powerful gatekeepers yet, deciding which hotels guests ever see, while hidden fees and labor reduction risks threaten luxury service quality.
By Anthony Paul Ruffino, Hotelier – Experienced Hotel Industry Professional, Hospitality Management Services, Inc
AI in Restaurant Kitchens: What to Automate, What to Keep Human
Explores how AI can address kitchen bottlenecks in restaurants without replacing human staff, balancing automation with the human element central to hospitality.
By Paulina Schmidt and Thomas Bissegger
Sotheby's International Realty Expands into Vietnam
Sotheby's International Realty opens its 18th Asia office in Ho Chi Minh City, targeting Vietnam's growing luxury residential market amid rising domestic wealth and international investor interest.
Introducing 'Tomorrow Beckons', a Global Regenerative Travel Program
Beckons launches Tomorrow Beckons, a portfolio-wide regenerative travel program linking luxury lodges in Australia, New Zealand, Chile and Canada to local conservation and community partners, funded partly by a 1% voluntary guest contribution.
Half-Year 2026 Results Accor shows its agility in a challenging global environment
Accor reports H1 2026 RevPAR up 2.2% (4.6% ex-Middle East), recurring EBITDA up 6.5% to €563M, and free cash flow up 42%, with a €1,260-1,285M full-year EBITDA outlook.
Turning around a struggling hotel
A short opinion piece argues that hotel turnarounds succeed not through refurbishment but through strategic clarity, using Kings Court Hotel's community-focused repositioning as a practical example.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd