The Black Box of Hotel Distribution
Outdated and conflicting hotel content across B2B distribution channels is becoming a credibility risk as AI search systems evaluate information from multiple sources to determine trustworthiness.
News
U.S. hotel results for week ending 13 June
U.S. hotels posted a 7.0% RevPAR gain for the week of June 7-13, 2026, with NYC leading Top 25 Markets driven by NBA Finals and World Cup activity.
HITEC Day Three Reveals What Hotel CIOs Actually Think, Hospitality Law Is Catching Up to People-First Values, Q1 Labor Data Shows Hotels Getting Leaner
Thursday closed the HITEC week with a candid day-three recap from eight startup pitches and a closed-door CIO round table, a World Panel viewpoint on hospitality law finally catching up to human-centered values, and Q1 2026 labor data showing hotels cutting hours per occupied room while holding cost growth to 1.8%.
In-Room Fitness Expands Hotel Wellness Beyond the Gym
Operators can move fitness beyond the shared gym by equipping select rooms with cycling machines and functional training stations, creating bookable wellness tiers with clearer revenue value.
By Gary Young, Regional Director of Hospitality Sales, EMEA, Matrix
The Labor Story Hotels Should Take from Q1 2026
HotelData.com's Q1 2026 data shows CPOR rose 1.8% but HPOR fell 2.3%, with frontline roles like room attendants cutting minutes per room, signaling stronger labor discipline heading into a softer revenue outlook.
By Sarah McCay Tams, Head of Editorial, Actabl
GAME ON: HOW GLOBAL SPORTS EVENTS RESHAPE CITIES, INVESTMENT & TOURISM
Four hospitality executives outline how Saudi Arabia can convert mega-events like Riyadh Expo 2030 and FIFA 2034 into decades of tourism growth by prioritising legacy, infrastructure alignment, and mixed-use development over short-term RevPAR gains.
Europe ranks as the safest global destination, while cost pressures shape long-haul travel plans
The ETC and Eurail's Long-Haul Travel Barometer 2/2026 finds Europe's visit intent down 3 points to 36%, outperforming overall long-haul demand, with cost the top barrier and safety its strongest asset.
Stop reactive pricing: How independent hotels catch high-demand dates early
A practical guide for independent hoteliers to build a weekly demand-spotting routine using booking pace, local events, and competitor behavior to price proactively.
By Femke Nollet, Content Specialist, Lighthouse
Pricepoint Launches the First Five Episodes of Its AI Micro-Drama Series Rate War
Pricepoint launches a fictional AI-generated micro-drama series where five hotel revenue managers compete on pricing in the same city, using storytelling to illustrate real commercial scenarios.
By Mateusz Sznir, CEO, Pricepoint
You Don’t Profit From Customer Insights Unless You Take Action
Acting on customer feedback drives loyalty, reduces churn, and improves revenue, while collecting insights without action is a sunk cost with no return.
By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
The Caribbean Hotel & Tourism Association (CHTA) Announces CHIEF 2026, a Future-focused Forum to Prepare the Industry for Caribbean Tourism 2030
The Caribbean Hotel & Tourism Association's CHIEF 2026 forum runs November 16-18 at Wyndham Grand Barbados, covering AI, sustainability, workforce, and resilience strategies for the decade ahead.
Upgrading Downtown Memphis for Modern Convention Attendees
Memphis is investing over $23.7B in Downtown revitalization, including a $230M convention center renovation, a $130M Peabody overhaul, and a city-acquired former Sheraton being rebranded as a Marriott by 2029.
By Rutger Marks, Senior Associate, Nashville, HVS
BWH® Hotels Launches Dedicated Global Upscale & Luxury Worldwide Sales Division to Accelerate Premium Travel Growth
BWH Hotels launches a dedicated upscale and luxury global sales division with nine regional leaders covering the US, Canada, and Europe to target high-yield corporate travel sectors.
Crescent Hotels & Resorts Adds Kimpton Hotel Monaco Baltimore Inner Harbor to its Portfolio
Crescent Hotels & Resorts takes over management of the 202-room Kimpton Hotel Monaco Baltimore, a Beaux-Arts landmark that completed a full renovation in 2025.
Handwritten Collection Reaches 50 Hotels Worldwide
Accor's Handwritten Collection soft brand hits 50 hotels across 20 countries just two years after its 2023 launch, with 50+ more in the pipeline including a Las Vegas debut at Treasure Island.
Design Hotels Announces Addition of Multi-Property Portfolio with Renowned Independent Hospitality Brand, Palisociety
Design Hotels adds 16 Palisociety properties across 9 U.S. cities, totaling 1,000+ keys, marking the largest single portfolio addition in Design Hotels' history.
Marriott and Palisociety
Avani Hotels & Resorts Launches Avani Book Club, A New Chapter in Destination Discovery
Avani Hotels & Resorts launches a global reading programme across 15 properties, featuring curated book lists, in-hotel book corners, author events, and destination-themed activations.
Cape Town Tourism Shows Resilience Despite Global Uncertainty
Cape Town's tourism has grown 92% in overnight foreign visitors since 2015, driven by the CTAA air access programme, with U.S. visitors accounting for 40% of international card spend despite lower volumes.
By Kirsty de Groot, Associate Director at HVS Middle East & Africa, HVS
The Job That Wasn't
A hotel finance consultant recounts a sophisticated recruitment scam impersonating a real recruiter, drawing parallels to financial verification discipline in hotel operations.
By David Lund, The Hotel Financial Coach, David Lund
HITEC 2026, day three: eight startups, and our first closed-door round table
HITEC day three recap covers E20X startup pitches, candid booth conversations with Oracle, HotelKey, Revinate and Shiji, and a closed-door round table with hotel CIOs and senior supplier executives.
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