Kerten Hospitality Expands Kuwait Footprint with Ray Hotel by Cloud 7 in Mangaf
Kerten Hospitality takes over operations of the contemporary lifestyle property in Mangaf, marking its second Kuwait hotel after Al Khiran.
News
Shock, Divergence, and Recovery: The Impact of the 2026 U.S.–Iran Conflict on GCC Hospitality
The conflict disrupted 40 million annual passengers through Gulf transit corridors, with UAE markets hit harder than Saudi Arabia due to greater international exposure.
By Hala Matar Choufany, President - HVS Middle East, Africa and South Asia, Dubai, HVS
Cross-Modal Orchestration - Culinary Creativity Before The Plate
The article argues that culinary creativity occurs through cross-modal sensory alignment before food arrives, rather than through constant dish innovation on the plate.
By Marc Stierand and Charles Spence
The Essential Workers of Travel Distribution
The article argues content analysts have become essential infrastructure workers, ensuring accurate hotel information flows across AI-driven distribution channels.
The Problem With Cities Designed for Dates, Not Marriages
Cities optimize for short-term visitor metrics rather than long-term resident connection, with repeat visitation as the key indicator of urban success.
By Dr. Aradhana Khowala, CEO & Regenerative Tourism Expert | Global Thought Leader | Chair and Non-Executive Director | Innovator in Luxury Hospitality and Wellness | Public Speaker, Aptamind Partners
Newport Leaders Reflect on ‘Living Hospitality’ Following 2026 Retreat
Newport Hospitality Group's annual leadership retreat in Myrtle Beach focused on their "Living Hospitality" philosophy, emphasizing empathy and authentic service while recognizing top performers across their portfolio.
MMI Hotel Group Selected to Manage New Holiday Inn on the Mississippi Gulf Coast
Mississippi-based MMI Hotel Group will manage the 113-room property opening in 2027, marking their return to the Holiday Inn brand after 70 years.
Projects in the Under Construction Project Stage Dominate China’s Hotel Construction Pipeline
China's pipeline reached 3,602 projects with 71% under construction, while upper midscale and upscale segments account for 65% of total projects.
Hospitality Asset Managers Association (HAMA) Shares Spring 2026 Conference Industry Outlook Survey Results
HAMA's survey of 86 asset managers shows 60% expect to exceed RevPAR budgets in 2026, with 90% planning renovations and recession fears continuing to decline.
Customers Don’t Care About Your Intentions – They Care About Results
Hyken argues that hospitality businesses must translate customer service intentions into specific, measurable behaviors and standards to consistently deliver results.
By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
Wyndham Launches Native ChatGPT App
The app makes Wyndham the first major economy/midscale franchisor with native ChatGPT integration, part of $450M+ in tech investments.
Uber Tightens the AI Distribution Squeeze on Hotels, Hyatt Debuts Hyatt Select in Chinese Mainland via Dossen Master Franchise, Nobu Unveils 185-Acre English Countryside Retreat
A sharp opinion piece argues Uber's hotel booking launch is less about reservations than about behavioral data, and arrives the same day the AI Hospitality Alliance publishes a distribution diagram and Agilysys announces 30-plus production AI features.
Nobu Hospitality to Launch Hotel, Restaurant and Residences Across 185 Acres in Rutland, England
The 185-acre project in Rutland marks Nobu's first countryside retreat concept, combining hotel, restaurant, residences, and spa facilities.
HVS Europe Hotel Transactions Bulletin - Week Ending 01 May 2026
Four major European hotel transactions totaling over 480 rooms across Denmark, Germany, Italy and Poland completed in early May 2026.
Industry experts reveal how hotels can choose the right CRM system to drive direct revenue and loyalty
Daily point and anker alpen released an 8-step framework whitepaper to help hotels select CRM systems that align with strategy rather than just features.
By Antonios Schlemmer, Head of Communications, dailypoint
What Does Content Marketing Mean for Hotels?
The guide covers seven strategic pillars from personalization to AI optimization, showing how content builds guest trust and reduces OTA dependence.
By Nasir Zahir, Founder and President, NZ Hospitality
Future Hospitality Summit Saudi Arabia announces packed programme for 2026 edition
The summit returns to Riyadh with 1,100+ expected attendees and focus on $1.6 billion in business opportunities generated in 2025.
Hyatt Announces Master Franchise Agreement with Dossen Group to Debut Hyatt Select Brand in the Chinese Mainland
Hyatt partners with Dossen Group to exclusively develop Hyatt Select hotels across Chinese Mainland, targeting upper-midscale market.
HOSPA to host return of The Great Green Balloon Debate at The Clermont Charing Cross
HOSPA's annual sustainability debate returns May 12 at The Clermont London with 12 speakers competing in a unique balloon debate format to champion different environmental and social issues.
Resilience on Display: Chicago Tourism Gains Momentum
Chicago welcomed 55.3 million visitors generating $20.9 billion economic impact in 2024, with O'Hare hitting record 85 million passengers in 2025.
By Brian Arevalo and Emeldina Paratusic
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