A Newport Hospitality Group executive reflects on a stronger-than-expected H1 2026, cautioning against over-reliance on World Cup-boosted averages while urging owners to reinvest in existing assets and operators to focus on fundamentals.
A practical 10-point checklist for hoteliers evaluating RFID linen systems, covering real-time reporting, read accuracy, laundry partner compatibility, TCO, and vendor lock-in risks.
An opinion from the Hotel Data Conference argues that hotels are adopting AI as a buzzword rather than a solution, confusing predictive, generative, and autonomous systems with no clear operational strategy.
HSMAI Europe will develop and manage HSMAI activities in Turkey starting August 2026, with a formal launch planned for early 2027 including an Advisory Board and events program.
European hotel transaction volume reached €9.4bn in H1 2026, down 10% year-on-year but 11% above the ten-year average, with Real Estate Investment Companies emerging as the dominant buyers as private equity and HNWIs turned net sellers.
The GM role is evolving beyond operational control to demand emotional intelligence, digital fluency, cultural awareness, and sustainability accountability alongside traditional financial and service responsibilities.
The Q2 2026 LE report shows the global pipeline hitting a record 15,976 projects and 2.4M rooms, with India up 36% and the first-ever 2028 openings forecast of 2,499 hotels.
H1 2026 global hotel performance shows continued RevPAR growth at 3–4% for major chains, but occupancy has plateaued in most markets, while the Middle East saw declines of up to 43%.
BLLA has themed its 17th Boutique Hotel Owners Conference around the "Age of Wonder," scheduled for October 19-20 at Westlake Village Inn in Southern California.
IHG's SVP of Digital Direct Channels explains the Google-powered conversational search beta on IHG.com, its personalization roadmap, and how hotels must restructure content to remain discoverable in an AI-driven booking era.
Wednesday brought IHG's SVP of Digital Direct Channels on why hotels must restructure content for AI-driven discovery and what Google-powered conversational search on IHG.com is already showing, hospitality.today's warning that ChatGPT Ads launch across 31 European countries next week but hotels can't buy them directly yet, and Pertlink on how Stripe's reported $7B acquisition of OpenRouter creates a vertically integrated AI billing stack that makes model routing costs opaque. Birmingham's 62.5% event-demand surge, Homo Hackabilis on social engineering attacks, and eight property announcements rounded out the session.
Cendyn argues hotels are drowning in data but lack direction, and positions AI-enabled actionable intelligence as the shift from reporting to decision support across its CRM, Knowland, and Wayfinder products.
Malcolm Hotel GM Andrew Shepherd shares how reading body language in the first 10 seconds, leveraging guest data, and investing in 154 staff housing units drives exceptional guest experiences.
PATA has expanded its Executive Board with five new members from Hawaii, Singapore, Maldives, Saudi Arabia, and Nepal, representing both public tourism bodies and private travel companies.
Customers build their opinion of a brand through cumulative service interactions, not slogans, making every touchpoint a de facto brand promise that marketing alone cannot override.
A podcast-based reflection on hotel cross-selling argues that data quality and guest qualification matter more than offer volume, with guest profiles and selective automation enabling more meaningful interactions.
A hospitality consultant recounts four near-identical cyberattacks on clients, all exploiting staff via phone-based impersonation rather than technical exploits.
Holiday Inn Express Australia launches a limited-edition pillow with built-in speakers playing breakfast-inspired white noise tracks, available at all ANZ properties from August to November 2026.
Davidson Hospitality Group's GM Edge program targets high-performing leaders across its portfolio for structured development in operations, financial management, and people culture.
The Luxury Collection launches 10 curated journeys across North America, Europe, Asia, and the Caribbean, positioning its hotels as gateways to immersive cultural, culinary, and ecological experiences.