A benchmark of 200+ security leaders reveals AI is now the top CISO friction point in 2026, with budgets growing modestly and AI governance becoming a core part of the hospitality security role.
Exely outlines pre-peak revenue checks covering channel strategy, price parity, direct booking conversion, upselling, and loyalty to protect hotel margins during high-demand periods.
Drawing on a survey of 6,000 travelers and 500 hoteliers, the article argues that AI and connected data systems are the key to closing the gap between guest personalization expectations and on-trip delivery.
Milan full-service branded hotels saw GOPPAR rise 34.2% to €118 PAR in YE July 2026, boosted by the Milano Cortina Winter Olympics which drove February RevPAR up 171.1% year on year.
Thursday opened October with h2c's study of 113 hotel chains finding 91% use AI but only 28% have a company-wide strategy, Choice Hotels acquiring RV travel membership platform Harvest Hosts for $130M, and Americas Great Resorts warning that screenshots and software subscriptions are not proof of AI marketing performance. Italy's H1 profit recipe, Hapi's guest identity launch, and six property announcements rounded out the session.
Marriott's Tony Nicastro explains how hotels are redesigning fitness spaces and adding recovery tools to match guests' home wellness routines.
Revinate's Hotel Moment podcast features Triptease co-founder Charlie Osmond on why clean, connected guest data is the foundation for effective AI in hotel marketing and direct bookings.
Italy leads Southern Europe in occupancy at 51.2% in H1 2026, with foreign traveller spend up 4.8% YoY in June, but the article shifts focus to what drives hotel profitability below the top line.
Radisson Hotel Group adds four Radisson Blu properties in Stockholm and Copenhagen to its Verified Net Zero portfolio, bringing the total to nine hotels across the Nordics and UK toward a 2030 target of 100.
Using toilet paper brand Who Gives a Crap as a case study, the article outlines three CX lessons: convenience via subscriptions, social responsibility, and making ordinary products memorable.
Kennedy Training Network's free 40-minute webcast on Oct. 23 covers how leaders can model, mentor, and measure hospitality behaviors to drive authentic guest experiences and staff engagement.
FHS World 2027 will be held at Wynn Al Marjan Island in Ras Al Khaimah in November, expecting 1,200 delegates including 250 investors from 60+ countries.
The rebranded California Boutique Hotel Conference debuts April 12-14, 2027 in San Diego, with Appellation President Courtland Palmer headlining as keynote speaker.
HOSPA appoints Ryan Haynes as Head of Industry Engagement to lead programme development for the National Hotel Marketing Conference 2027, scheduled for 27 May at Hilton at St George's Park.
A survey of 250 Australian accommodation operators finds that digital travel platforms, flexible pricing, and event-driven travel are the top strategies for smoothing seasonal demand gaps.
Hotels must rebuild their data and API infrastructure to remain visible as AI agents replace traditional OTA search funnels, or risk algorithmic invisibility by 2026.
Cooper Carry's Johnson Studio formally launches a Hospitality Interior Design practice, expanding from restaurants and bars into hotel guestrooms with projects at Ritz-Carlton, Grand Hyatt, and Westin properties.
First Hospitality reports 200%+ AI adoption growth in six months, with a company-wide program covering training, owner reporting, finance operations, and a proprietary GEO Playbook driving measurable performance gains.
C9 Hotelworks' 2026 Niseko review shows 46% hotel supply growth and rising summer ADR, with the market's investment case shifting toward year-round demand beyond its dominant winter season.
h2c's 2026 study of 113 hotel chains finds 91% use AI but only 28% have an enterprise-wide strategy, with skills gaps and integration challenges the top barriers to scaling.