Nurturing Life’s Most Important Moments at the Raffles Singapore

The Raffles Singapore is hallowed ground for the hospitality industry. A pilgrimage to there should be on everyone’s bucket list, but with such a storied past this can create an almost impassable bar for guest expectations. Yet from our latest visit, exceeding expectations is nevertheless the outcome for every guest, and therein lies a world of instruction on how to operate an ultraluxury hotel.

What Gets Missed Between the Shift and the Schedule

A lot has been said about communication breakdowns in hospitality. But the truth is, it’s rarely just about miscommunication. It’s about disconnection—from purpose, from process, from each other. And it shows up in the details: missed handoffs, shifts left uncovered, a new hire struggling alone on their first weekend shift.

Small Danish Hotels Forms Strategic Partnership with Mews to Accelerate Digital Transformation

Mews, the industry-leading hospitality cloud, has been selected as a strategic partner by Small Danish Hotels, the largest independent hotel chain in Denmark, to support the digital transformation of its portfolio of 64 independently owned properties across the country. The agreement enables hotels within the Small Danish Hotels chain to adopt Mews’ innovative property management system, with the goal of improving operational efficiency and guest experience.

A Roadmap to Transdisciplinary Research

Have you ever heard of transdisciplinary research? Maybe you have heard of multidisciplinary or interdisciplinary and thought that they were all the same. Although they sound similar, there are some key differences. So, what is transdisciplinary research (if not a tongue-twister for non-native speakers)? How does it differ from multidisciplinary and interdisciplinary research, and why should you care about it?

Can Los Angeles "Digest" the Olympics?

In 2028, Los Angeles will become the center of global attention as it hosts the XXXIV Summer Olympic Games. Although the event is still several years away, in the tourism and hospitality industry, time moves differently. Preparing for such a large-scale event isn’t a matter of “later” - it’s a strategic priority for today.

What Guests Don’t See: The Real Work Behind a Clean Hotel

Guests walk into your lobby and see gleaming floors, fresh flowers, and spotless glass. They want crisp sheets, clean bathrooms, and air that smells fresh instead of like cleaning chemicals. But they have no idea about the teams working around the clock, the equipment running in back rooms, or the detailed systems that make everything look effortless.

Everhome Suites Continues To Grow Its National Footprint With Nine New Openings And Groundbreakings Across Texas, Arizona, Oregon, And Ohio

Everhome Suites, the midscale extended stay brand from Choice Hotels International, Inc. (NYSE: CHH), continues to grow its nationwide footprint with the opening of six new properties, and three ground breakings in Texas, Oregon, and Ohio. The brand's growing traction across Texas, coupled with the addition of the Salem, Oregon and Yuma, Arizona locations, highlights Everhome Suites' continued success meeting demand for purpose-built, extended stay accommodations across the U.S. Choice Hotels now has 14 Everhome Suites open, 19 under construction and more than 60 in the pipeline. The brand is on track to have nearly 25 hotels open by the end of the year.