The wings of Accor’s iconic Bernache soar with the spirit of hospitality, visiting Heartists® who made 2024 unforgettable. Every stay tells a story; every moment leaves a mark. Embark on a journey through this extraordinary year, and let’s welcome a bright 2025 together.
In hospitality, mornings set the tone for the day. Your team can walk out of a morning lineup ready to tackle the day’s challenges—or dragging their feet, unmotivated before their shift even starts. It’s up to leadership to turn those quick 15 minutes into the highlight of the day. So how do you make your morning lineups not just another meeting but a moment your team looks forward to?
Sometime along the lifetime of any hospitality project development or property refurbishment the potential role and scope of some sort of health, wellness or spa component is discussed.
IHG Hotels & Resorts hosted a 'Dream Inspires Travel' gala dinner to thank its corporate customers for their continued support and trust in Greater China. Unforgettable moments throughout the journey were recreated through art and technology, bringing the “Travel” series of activities throughout the year to a memorable close. Over the past year, “Travel” has led guests on an adventure full of surprises and discoveries, highlighting the unexpected joys of travel. By continuously refreshing its products and delivering excellent accommodation experiences, IHG shapes infinite possibilities for the industry.
As a Premium Partner of the Paris 2024 Olympic and Paralympic Games, we embraced our shared values of excellence and responsibility, uniting the world in celebration. Our storied heritage propelled us to new heights, marked by significant anniversaries and milestones, including the 60th anniversary of Sofitel and the impressive 1000th Mercure hotel opening.
Hotel owner, operator, and developer, Hotel Equities (HE), reflects on 2024’s achievements driven by partnerships, industry accolades, guest satisfaction, and employee growth initiatives, and shares optimism for the year ahead. This year, through collaborative goal setting and a commitment to delivering exceptional experiences and results, Hotel Equities continued to elevate its impact on clients, guests, and associates.
Hyatt Hotels Corporation (NYSE: H) and The Venetian Resort Las Vegas today announced a long-term licensing agreement to make the iconic luxury property on the Las Vegas Strip bookable through Hyatt channels, including Hyatt.com and the World of Hyatt mobile app, in the near future. Soon, World of Hyatt members and eligible meeting and event planners will be able to earn and redeem loyalty points on qualifying stays, earn credit toward the Brand Explorer Award and, for World of Hyatt elite members, enjoy additional on-property benefits. With this long-term licensing agreement, Hyatt will offer more choice for rewarding travel experiences and stays in the all-suite resort at the heart of the Las Vegas Strip.
MGM Resorts International (NYSE: MGM) and Marriott International, Inc. (Nasdaq: MAR) officially mark the debut of W Las Vegas, transitioning the iconic 1,117-suite tower on the Mandalay Bay campus into the globally recognized W Hotels brand. Starting today, Marriott Bonvoy members can book stays and earn and redeem points at this vibrant destination, now part of the MGM Collection with Marriott Bonvoy.
Opportunities, collaboration, and future growth took centre stage at Trip.com Group's annual Global Partner Summit, where over 2,000 industry leaders, including representatives from accommodation providers, airlines, attractions and tour operators, tourism boards, and the media, gathered to envision the future of travel. With the theme 'A Shared Journey to a Better World', the summit was held at the Abu Dhabi National Exhibition Centre, and provided a forum for stakeholders to come together to celebrate the industry's resilience, reflect on its achievements, and chart a collective path towards future success.
Something that many of us have felt and others have put into numbers is the megatrend of luxury hotel rates growing at an outsized pace relative to in-market comparisons from other budget, midscale and even upmarket hotels. The two of us have pointed to this difference on projects as a reason for owners and investors to consider either upleveling their existing property or in going through the extra effort to develop within luxury hospitality real estate versus other classes.
Stepping into the role of a first-time hospitality manager often feels like being tossed into a raging fire with little preparation or support. From resolving guest disputes to managing employee turnover, enforcing policies, and handling top-down decisions, new managers are expected to perform flawlessly. Unfortunately, many are left to figure it all out with minimal guidance. This trial-by-fire method of leadership development has been the norm in the hospitality industry for years, but in today’s demanding environment, it’s time for a change.
Marriott International, Inc. (NASDAQ: MAR) today announces the expansion of its outdoor-focused lodging offerings through two founding deals with key players in the outdoor lodging segment. The deals include the acquisition of the Postcard Cabins brand, formerly known as Getaway Outposts, and the execution of a long-term agreement with Trailborn.
More than 100 destination leaders and small business operators across seven states affected by recent disasters banded together in a letter to Congressional leadership, urging lawmakers to pass immediate disaster relief.
A new survey revealed that 91 per cent of hoteliers say costs have surged since the Autumn Budget, with six out of 10 reporting a hike of more than 20 per cent.
In hospitality projects, every detail impacts guest experience and operational efficiency, with FF&E (Furniture, Fixtures, and Equipment) purchasing being a critical component.
In much of the world, the month of December is a time of beauty. For some, snow covers the ground with a soft blanket of beauty. For others, December, the darkest month in the northern hemisphere is a time of lights as Chanukah and Christmas lights bring warmth and pierce the darkness of dreariness. These moments of enchantment are especially important as many of us live in difficult times, and therefore we need the beauty of enchantment in our lives. Millions of people around the world suffer from illnesses and diseases, poverty and loneliness. There are many ways that we can all fight these social negatives. For those who have can afford to travel, travel and tourism can add, if only for a few days or weeks, enchantment back into our lives.
The European Union faced profound challenges under the previous Commission’s mandate, navigating global health crises and geopolitical upheaval while balancing climate commitments with economic competitiveness. As the Commission entered a new mandate on 1st December 2024, with Greek Commissioner Apostolos Tzitzikostas in charge of ‘Sustainable Transport and Tourism’, the business travel sector readies itself for changes that could reshape the industry’s future.
Luxury hotels are defined by service excellence, exclusive amenities and personalization. With so much buzz around ‘personalization’ these days (in quotes on purpose), what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.
The American Hotel & Lodging Association (AHLA) this week urged congressional leaders to take up important legislation that would protect consumers from hidden fees in their hotel booking journey before the 118th Congress ends Jan. 3, 2025.
Hilton’s luxury brands experienced a record-breaking year of growth with more than 500 properties now open in highly coveted destinations offering once-in-a-lifetime guest experiences across Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, NoMad Hotels, and Signia by Hilton, including a new exclusive partnership with Small Luxury Hotels of the World (SLH) and a growing portfolio of standalone Waldorf Astoria Residences. Key 2024 openings included Conrad Singapore Orchard, Conrad Orlando, Waldorf Astoria Seychelles Platte Island, Ka Laʻi Waikīkī Beach, LXR Hotels & Resorts, Arizona Biltmore, LXR Hotels & Resorts, Beach House and Shore Village at Hotel del Coronado, LXR Hotels & Resorts, Conrad Bahrain Financial Harbour, Conrad Chongqing and Signia by Hilton Atlanta.