Rotana's CEO argues that Saudi Arabia's hospitality boom requires investment in people and local talent pipelines, not just capital, to deliver lasting asset value and guest experience.
Every public lodging company beat Q1 2026 estimates, 11 of 14 raised full-year guidance, but Middle East drag and World Cup underperformance risk cloud the H2 outlook.
Coastal hotel owners are ceding USD 67B in marine excursion revenue to third-party operators, with uncaptured value estimated at EUR 2.3–9.2M per property when capitalized at a 6.5% cap rate.
FPG argues that frontline employees outperform digital upsell tools in on-property revenue conversion, citing a Bali hotel achieving 6% RevPAR growth and a Singapore agent generating $80K in upsell revenue.
The guide provides eight essential questions hotel executives should ask AI vendors to avoid common pitfalls and ensure responsible implementation.
The framework shifts experience design from satisfaction-driven CX toward well-being-focused WX that measurably improves guests' physical, emotional, and spiritual health.
Singita's conservation efforts across African lodges demonstrate how environmental stewardship drives luxury brand differentiation and premium RevPAR performance.
The article argues that successful salespeople focus on understanding client needs through strategic questioning and silence rather than traditional pitching techniques.
Industry experts at HT360 Hospitality Leaders Forum argue technology must be embedded from the earliest design stages, not retrofitted, with real examples showing AI and integrations doubling F&B conversion rates.
AI is shifting travel discovery earlier in the journey, pushing hotels and DMOs to compete for traveler attention before a booking platform is ever reached.
A strategic framework comparing integrated suites vs. best-of-breed architectures, with AI readiness now elevated as the primary criterion for hospitality technology decisions.
GuestCentric argues that generic upsell menus hurt conversion, citing data showing only 3% of guests buy add-ons, and presents adaptive, reservation-aware offer targeting as the fix.
The global wellness tourism market grew to $894 billion in 2024, driving hotels to integrate fitness facilities, recovery services, and nutrition programs as core offerings rather than amenities.
AI didn't create unreliable travel content but amplifies it at scale, shifting competitive advantage toward media brands with genuine editorial authority and citation-backed recommendations.
As the 2026 tradeshow season opens, the article argues that hotel technology must be evaluated on how well it supports frontline staff, with multilingual interfaces, mobile-first workflows, and vendor partnership as key criteria.
Newport Hospitality Group's CEO reflects on a leadership retreat session arguing that nimble, adaptable operators outperform larger rivals by focusing on controllable factors and rejecting industry status quo.
A Hotelios Consulting perspective arguing hoteliers should treat AI as an operational team member, citing tools like Access Evo and Happy Hotel as examples of automated pricing and revenue optimisation in practice.
A practical framework covering six evaluation criteria for RMS selection: integration quality, pricing logic transparency, usability, support, forecasting, and total cost of ownership.
Cornell CHR report from a 2025 Climate Week NYC roundtable finds the beverage industry is treating sustainability as operational survival, with packaging and transport often exceeding farming emissions.
A recap of HumanX Summit 2026 Day Two, covering staff retention, burnout, guest experience design, regenerative tourism metrics, and one speaker's outright rejection of AI in restaurants.
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