Winnow Foresight, built with Hilton chefs, uses AI to predict item-level kitchen demand before service; pilots across 13 EMEA hotels show overproduction cuts of up to 69%.
HiJiffy's 2025 white paper, based on client data, argues AI adoption failure in hotels stems from ownership gaps, training deficits, and unredefined workflows, not technology limitations.
Sloan Dean, former Remington Hospitality CEO, explains how AI Hospitality Group is rebuilding hotel management using an AI-native stack, outcomes-based profit-share fees, and a roadmap to 75+ AI agents targeting 500bps GOP margin improvement.
Ladera's AI platform integrates with Stayntouch's cloud PMS to give hotel management companies real-time, portfolio-wide commercial intelligence without system migration or added IT overhead.
Sloan Dean, formerly of Remington, explains why he left to co-found AIHG, the self-described first AI-native hotel operating company, arguing AI must be built into operations, not added on top.
Mews has obtained an Electronic Money Institution license in the Netherlands, enabling its subsidiary to hold funds and build embedded financial infrastructure tailored to hotel payment complexity.
The AI Hospitality Alliance and HEDNA have published a free, crowdsourced catalogue of 109 unique AI use cases across 39 hotel systems, drawn from 198 industry submissions.
Mid-scale hotel chains in APAC, the Middle East, and Africa are deploying AI without the unified cloud infrastructure and clean data pipelines needed to scale results across multi-property portfolios.
Rogue AI agents breaching government and platform systems in 2026 signal a direct risk for hotels deploying AI concierge, booking, and RMS tools with inadequately scoped API access and guest data.
Capstone applies hotel-style demand forecasting and opportunity cost analysis to event space, helping commercial teams evaluate group business value and displacement effects in real time.
AI assistants like ChatGPT now retain guest preferences across trips, reducing hotels to a set of conditions rather than named properties, reshaping how future bookings are influenced.
Supercity Aparthotels MD Philip Houghton shares how a six-month PMS selection process, including input from institutional lenders, led to a migration that unlocked faster adoption of new technology partners.
Blastness clients can now list hotel inventory on ChatGPT and Claude via DirectBooker, with commission below one-third of typical OTA rates and no setup or fixed fees.
IRIS UX designer Jobie Yip outlines six UI design principles for hotel digital menus and guest directories to reduce friction, improve discoverability, and increase guest spend.
Lighthouse argues that generic AI tools like Claude and ChatGPT lack the live commercial data, revenue management logic, and autonomous routines needed for hotel commercial strategy, positioning its Ernest platform as the purpose-built alternative.
Only 7% of 343 audited hotel PMS vendors publish fully self-serve API documentation, with composite scores ranging from 80.0 (Mews) to 26.3 (Oracle OPERA 5) across 18 scored profiles.
Accor's AI concierge, trained on 1M+ pilot conversations, now covers 11 languages across 5 platforms including WhatsApp and iMessage, with a parallel AI tool for hotel staff also launching.
Venuelocity launched vProposal, a mobile-optimized proposal platform that integrates with CRM and catering systems to help hotel sales teams create visual, data-synced group sales proposals.
The article argues boutique hotels should build integrated tech ecosystems rather than deploying piecemeal solutions, using connectivity, access control, and energy management as a unified foundation for operational efficiency.
Avalora launches agentic AI assistant VAIA and a Cloud PBX platform for hotels, reporting up to 60% reduction in front desk call handling across tens of thousands of live rooms in North America, the UK, and Europe.