Analysis explores how hotels lost their role as innovation showcases since the digital revolution, shifting from pioneering physical tech to lagging behind home automation.
Mews' partnership with NAHA gives 150+ North American hostels access to cloud-based PMS technology for streamlined operations and automation.
Access Hospitality will enforce Trusted Browsers across all Guestline PMS sites in May 2026 to prevent unauthorized device access after rising phishing attacks.
The article argues content analysts have become essential infrastructure workers, ensuring accurate hotel information flows across AI-driven distribution channels.
Venza's integrated cybersecurity platform serves 2,000+ properties across 100+ countries, combining PCI compliance, threat detection, and staff training.
RMS won the award for its mobile-first booking engine that reduces guest abandonment and OTA commissions through fast load times and integrated payments.
The app makes Wyndham the first major economy/midscale franchisor with native ChatGPT integration, part of $450M+ in tech investments.
The software provider launched AI features for conversational booking, guest insights, and revenue optimization with early customer deployments starting within 90 days.
HCN CEO outlined plans to scale their in-room tablet advertising network to 1 million hotel rooms by 2030, targeting the $12 trillion travel sector.
Daily point and anker alpen released an 8-step framework whitepaper to help hotels select CRM systems that align with strategy rather than just features.
LodgIQ's free guide, based on insights from 100+ hoteliers, offers evaluation framework and tools for RMS selection, citing 15-20% RevPAR gains.
The AI Hospitality Alliance's diagram maps how AI transforms hotel booking from fragmented search to coordinated ecosystems across demand, orchestration, and supply layers.
Schäffner moves from SVP to CSO to lead global expansion of Duetto's Revenue Profit Operating System across hotel brands and casino resorts.
The digital platform helped citizenM reduce linen inventory from 8-9 PAR to 3-4 PAR, saving $680K-$1M in procurement costs across 17 hotels.
The partnership brings roomangel's AI-powered hive platform to MENA hotels, unifying fragmented systems into a single intelligence layer with a pay-per-booking model.
IRIS will provide mobile F&B ordering and digital concierge services to GHA's 50+ hotel brands across 100 countries.
HospitalityNet invites hotel industry professionals to participate in research examining real-world AI applications and results through interviews or multilingual surveys.
The platform tracks automation performance and forecasts ROI, with OTA VCC reconciliation alone potentially costing properties 1-2% of OTA revenue annually when untracked.
Analysis of 1,712 conversations shows 17% of guest inquiries receive no response, with 27% taking over an hour to answer.
Inn-Flow's acquisition of AI procurement platform Lilo creates the first unified system connecting hotel accounting, labor, and purchasing operations.