GreenStar Hotels Elevates Sustainable Hospitality with Canary Technologies
Finland's first carbon-neutral hotel chain has deployed Canary's digital check-in, AI messaging, and upsell tools across its five-property portfolio.
News
What Hoteliers Really Need in 2026: Partners who simplify operations, not just more systems.
Reflections from HITEC 2026 show hoteliers are not seeking more technology but simpler, better-connected systems backed by partners who reduce complexity and stay engaged post-implementation.
By Ethan Brown, Head of Sales, Shiji
Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem
Fitzroy Island Resort replaced fragmented legacy software with Agilysys's cloud-native platform, cutting night audit time by four hours per shift and enabling automated financial reporting in under five minutes.
Alliants wants the hotel to feel like it remembers you
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with Andrew Pirret, Senior Vice President of Product at Alliants.
Shiji Expands Meridian Experiences with Scheduled Activities and Integrated Resource Commissions in Daylight PMS
Shiji's Daylight PMS gains two new Meridian Experiences features: Scheduled Activities for group session bookings and Resource Commissions for automated staff commission tracking and payouts.
Premier Inn introduces Alliants Room Keys in Digital Wallets
Alliants will deploy its Experience Platform across Premier Inn's 95,000+ rooms in the UK and Germany, enabling guests to store room keys in Apple or Google digital wallets for contactless entry.
Folio Joins Avendra International’s Preferred eProcurement Partner Network to Help Hotels Optimize Program Spend
Folio joins Avendra International's eProcurement Partner Network, giving hotels access to 5,000+ contracted suppliers and $20.5B in purchasing power, with one client lifting program participation by over 10%.
Canary Technologies and Ulyses Cloud by Septeo Partner to Bring Hospitality-Specific AI to Properties Across Spain
Canary Technologies integrates with Ulyses PMS by Septeo, enabling Spanish hotels to connect AI-driven guest management tools directly with their PMS to automate workflows and improve efficiency.
Beyond PMS and POS. Building a Connected Hotel Data Ecosystem
Hotels with fragmented PMS, POS, and payment systems lose decision-making speed and personalization opportunities; this piece argues data integration is now a core strategic capability, not just an IT task.
Hotel Mobile Check-In: Faster Guest Arrivals
An explainer covering how hotel mobile check-in works, the operational and revenue benefits, first-party data capture opportunities, and when the technology is or isn't the right fit for a property.
By Stephanie Clemo, BOSC 6 Student and Hospitality Strategy writer, EHL
PPHE Hotel Group reimagines the digital guest experience across 17 European hotels through Hudini partnership
PPHE Hotel Group is deploying Hudini's platform across 17 European properties, including a guest web app, mobile room keys, self-service kiosks, and staff tools to streamline operations and personalise guest journeys.
Hotelogix introduces Multi-Property Manager to strengthen group-level oversight for expanding hotel chains
Hotelogix launches Multi-Property Manager, giving hotel group corporate teams centralized visibility into revenue, occupancy, RevPAR, OTA allotments, and bookings across their entire portfolio via single sign-on.
AI-native distribution is the one thing Google won't build
The author argues that true AI-native hotel distribution requires live pull architecture and settlement layers, a gap Google won't fill due to its ad-auction model, leaving an opening for a new entrant.
By Markus Busch, Editor/Publisher, hospitality.today
THE AI GAP: Why Hospitality’s Greatest Tech Opportunity Isn't AI, It’s Guest Identity
The author argues that fragmented guest identity data across PMS, CRM, and loyalty systems is the core barrier to effective AI, urging hotels to prioritize data governance over AI tool investment.
By Hanna Schiller, VP of Sales, Ireckonu
Lake.com Launches AI-Powered Lake Chat for Waterfront Vacation Planning
Lake.com launched Lake Chat, a conversational AI concierge that lets travelers explore waterfront destinations and compare accommodations through natural language instead of traditional search.
AI Hospitality Alliance Announces Founding Partners to Accelerate Responsible AI Adoption Across Hospitality
The AI Hospitality Alliance launched with 12 founding partners spanning PMS, revenue management, marketing, and guest experience tech, united around education, governance, and open AI standards for hospitality.
Alliants Launches Next-Generation Platform for Branded Residences, New Living
Alliants launches New Living, a purpose-built platform for branded residences covering 5,500+ units across 80 destinations, with AI messaging, payment, and HOA management tools for developers and operators.
Global Luxury Hotel Brand Signs Letter of Intent with PHAL as Top 10 Group Advances to Proof of Concept
PHAL, an agentic-AI embedded operator advisory, signs an LOI with a major luxury hotel brand and advances its Top 10 group client into proof of concept for PHAL OS.
A hotel can be excellent, bookable, and completely invisible at the same time
As AI reshapes how travelers discover hotels, most properties are invisible to these systems, while measurement tools fail to prove what tech investments actually return at the property level.
By Markus Busch, Editor/Publisher, hospitality.today
Cloudbeds and Vacatia Spotlight Open API-Powered Platform Extensibility at HITEC
Vacatia used Cloudbeds Open API to connect proprietary timeshare tech with a unified hotel platform across 60 resorts and 11,000+ units, reducing tech fragmentation and laying groundwork for AI adoption.