The expanded integration connects Apaleo's API-first PMS with IDeaS' AI-powered platform, automating two-way data flows for pricing, forecasting, overbooking, LOS, and LRV decisions in real time.
Stayntouch achieved a perfect 34/34 score for Level 4 Global Customer Support Certification from Hotel Tech Report, covering 24/7 multilingual support, onboarding, and NPS tracking.
IDS Next marks 25+ years powering ITC Hotels' operations with its cloud-native, AI-enabled ERP platform covering front and back-end, wellness, and sales and catering functions.
Hapi and Upgrade's Flex Pay integration automates BNPL payment processing across reservation systems and PMS platforms, already live across thousands of hotels and billed as the first above-property payment automation in a global hotel chain.
The article examines how integrating PMS and POS data gives AI systems the combined context of guest stay and spend behavior to support real-time, event-driven operational decisions in hotels.
Otel AI launches a free webinar series for hoteliers, with the first 41-minute episode featuring former Accor Group CTO Floor Bleeker on building a practical AI strategy.
An educational piece exploring how generative AI can transform the hotel daily operations meeting from a status broadcast into a pattern-spotting, decision-driving tool across all departments.
Cloudbeds launches a native RMS powered by its Signals unified data layer, combining competitor rates, booking pace, and channel behavior with automated rate execution via its PMS.
Inn-Flow's new integration connects its Accounting and Procurement modules, giving hotel teams real-time budget, forecast, and open PO data within the purchasing workflow alongside AI-driven guidance.
HFTP and Hospitality Upgrade hosted 76 CIOs and industry professionals in Milwaukee for the 24th annual CIO Summit, covering AI, cybersecurity, payments, and hotel economics.
roommaster will demo its reimagined PMS platform at NoVacancy 2026 in Sydney, promising 60% fewer clicks, 3x faster performance, and 99.95% uptime for small hotel teams.
Six operational red flags, including front desk bottlenecks, manual workarounds, and reactive guest service, that signal an independent Caribbean hotel's PMS can no longer support its operation.
UrVenue is hosting an interactive technology showcase at its new Las Vegas Strip HQ on Sept. 30, offering guided sessions on experience inventory, guest journey management, web design, and its OpenTable integration.
Unifocus launches Claira, an AI-native end-to-end workforce and operations platform built for hoteliers, with a specific focus on the historically underserved select-service segment.
Agilysys SVP Frank Pitsikalis will lead a keynote and two panels at NoVacancy 2026 in Sydney, covering AI in hotel ops, evolving guest expectations, and ancillary revenue strategies.
PATA and ATTIA have signed an MOU to collaborate on events, policy advocacy, and marketing across the Asia Pacific travel and technology sector.
AIHA and HotelLogic audited 343 PMS vendors globally, finding only 7% publish fully public API documentation, with 18 platforms scored across 10 dimensions including AI readiness and developer experience.
The article argues hotels should treat credential portability as an operational asset, maintaining control over their identity layer rather than becoming dependent on any single wallet, lock vendor, or technology platform.
AAHOA, Folio, and Avendra International have launched the AAHOA Marketplace, a free mobile-optimized procurement platform offering members AI-powered purchasing, a unified catalog, and access to negotiated supplier savings.
The "AI handles logistics, humans handle feeling" narrative in hospitality lacks governance teeth: audit trails, decision envelopes, and board-level oversight of AI agents are the missing layer.