RobosizeME appoints Sean Anderson as Chief Revenue Officer
RobosizeME names Sean Anderson, former CRO at Book4Time, to lead global sales and revenue operations as the AI automation firm expands across enterprise hotel portfolios.
News
Our day at Mews Unfold 2026
Davy and Jill reflect on Mews Unfold 2026 in Amsterdam, weighing AI's promise to free staff for human connection against the industry's oldest unsolved frustration: recognising returning guests at check-in.
HFTP Reinforces HITEC Show Rules to Protect Exhibitors and Sponsors
HFTP is cracking down on suitcasing and unauthorized events at HITEC 2026, warning that violators will be banned from the premises and publicly identified.
AI Safety is About Smaller Permissions, Not Smarter Models
The author argues that AI safety failures stem from over-permissioned systems, not model intelligence, and urges hospitality operators to apply least-privilege access controls before deploying AI agents in production environments.
By Casey Sokach, Technology Lead, Partner Integrations and Security, Curacity
Touchstone 1 to Showcase Latest Advances in Network Connectivity and Guestroom Entertainment Technology at HITEC 2026
Touchstone 1 will exhibit Wi-Fi, TV casting, IoT, and its Smartroom platform at HITEC North America 2026, June 15-18 in San Antonio at Booth 2421.
BCD launches Model Context Protocol framework to accelerate agentic AI within its open Tripsource platform
BCD's Model Context Protocol framework enables AI agents to connect across booking, policy, and data systems via natural language, eliminating custom API integrations for corporate travel programs.
Lighthouse Acquires Hotelrank.ai, Adding AI Visibility Intelligence to Connect AI
Lighthouse acquires Hotelrank.ai to add real-time AI visibility analytics to its Connect AI platform, letting hotels track rankings, citations, and direct vs. OTA link distribution across ChatGPT and Gemini.
Shiji Accelerates Digital Guest Journeys with Stellaris Digital Stay, Natively Integrated with Daylight PMS
Shiji's Stellaris Digital Stay, natively integrated with Daylight PMS, achieved a 17.9% digital check-in completion rate across a seven-property portfolio, freeing up to 208 hours of staff time.
AI in Hospitality: The Confidence Gap
A new h2c study finds 86% of European hotel chains use AI but 80% lack a formal strategy, with skills gaps and poor data infrastructure blocking meaningful outcomes.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
NFC Tipping vs. QR Code Tipping: Which Is Better?
NFC tipping outperforms QR code tipping in friction reduction, portability, and security, with NTAG 424 DNA chip technology offering banking-grade authentication for hotel and service environments.
By Doron Dreyer, Co-Founder and CEO, GratifID
Mews unveils the operating system for hospitality
Mews launches five new products at Unfold 2026, completing an AI-native operating system that unifies PMS, RMS, messaging, automations, and accounts receivable on a single data model, citing 476% three-year ROI per IDC research.
Pope Leo Warns of Risks From A.I. in 42,300-Word Encyclical
Pope Leo XIV's 42,300-word encyclical calls for government regulation of AI companies, worker retraining, and safeguards to keep humans in control of decisions involving weapons and children's online safety.
Mews and SiteMinder pioneer native best-in-class distribution inside the hotel operating system
Mews and SiteMinder are embedding SiteMinder's distribution engine natively into the Mews Operating System, giving hotels access to the world's largest distribution network without leaving their PMS.
Mews and SiteMinder
Vingcard Wins Asian Hospitality’s Innovation Award for Transforming Industry’s Approach to Technology
Vingcard won the Hospitality Innovation Award at the 2026 Asian Hospitality Awards for its modular technology portfolio covering access control, energy automation, networks, and guest-facing digital solutions.
Will guests trust AI with their travel plans?
Revinate CMO Karen Stephens and Highgate VP of CRM Aaron Miller discuss how hotels can adopt AI for search, discovery, and personalization without sacrificing the human connection guests expect.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
dailypoint signs Serena Hotels and Mirror Lake Inn Resort & Spa as new customers
dailypoint's CDP is now live at Serena Hotels (30+ properties in Africa and Asia) for loyalty modernization, and at Mirror Lake Inn in New York, where it generated over $200K from a single email campaign.
Maestro PMS to Showcase Unified Hospitality Platform Driving the Next Guest Experience at HITEC San Antonio
Maestro PMS will exhibit at HITEC 2026 in San Antonio (June 15-18, Booth #2038), showcasing a unified platform with new mobile check-in, spa/wellness integration, BI analytics, and gift card tools for independent hotels.
allO Raises $14M Series A Led by Zigg Capital to Scale the First AI-Native Operating System for Restaurants
allO raised $14M Series A led by Zigg Capital to expand its AI-native POS and operations platform, now active in 1,000+ German restaurant locations, across Europe.
Hotels in the cart - Google just filed lodging under the same commerce rail as sneakers and groceries
Google's Universal Commerce Protocol now lists hotel booking as a retail vertical alongside Nike and Walmart, raising structural questions about whether lodging's complex cancellation, pricing, and merchant-of-record rules can survive a retail-shaped commerce rail.
By Markus Busch, Editor/Publisher, hospitality.today
The Hotels That Win the Next Five Years Will Not Have the Most AI. They Will Have the Clearest Signal.
The author argues hotels don't have a data shortage but a signal interpretation problem, with GMs overwhelmed by metrics that lack the intelligence layer needed to drive daily decisions.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach