San Francisco based hotel development & management company Stay Cal Hospitality has selected fast growing franchise alternative Magnuson Hotels to market and represent the Stone Villa Inn, San Mateo as a "By Magnuson Hotels" property.
Salivating at the buffet table, eagerly awaiting a sizzling omelet to be done. Cramming into a crowded elevator with a long weekend's worth of luggage in tow. Debating whether to go for the Peanut M&M's or Twix minibar purchase.
The AAA Four Diamond InterContinental® Houston - Medical Center, located in the renowned Texas Medical Center, is taking further steps to enhance its approach to cleanliness by becoming the first hotel to use the innovative Integrated Viral Protection (IVP) Bio Defense Indoor Air Protection Filtration System. The IVP Air heated-air filtration system is a mobile, plug-and-purify device designed to eliminate SARS-CoV-2, anthrax spores and other airborne contaminants through a heated filter that does not impact the temperature of the ambient air.
The caller was Chinese, and he wanted a medicine. That could mean anything. He gave the name which, through his thick accent, sounded like "desitin," an over-the-counter treatment for diaper rash.
In June, Charles Kunz stayed at the Westin Atlanta Airport and found "the largest cockroach I've ever seen" on his bed the next morning. The lawyer from Durham, N.C., a Titanium member of Marriott's Bonvoy loyalty program, said the insect "was the size of my pinkie. I live in the South and I'm no stranger to bugs."
OYO Hotels, one of the world's leading hotel chains, today announced that Kasra Moshkani has been named as its head of business in the United States. Moshkani, who has overseen OYO's Eastern US business as Region Head since October 2019, will lead the US business, with support from Abhinav Sinha, who will focus more on his role as Global COO of OYO Hotels & Homes. Kasra took on this new role starting September 1, 2020.
His client had developed redness over her eyelids. Could I come?
As Graduate Hotels continues to reopen locations across the country, the company has taken additional steps to ensure the health and safety of its guests and associates through its Graduate Cares® program. Created in partnership with top medical professionals at the Cleveland Clinic and cleaning and disinfection experts from P&G Professional, the away-from-home division of Procter & Gamble, and the American Hotel & Lodging Association (AHLA), Graduate Cares was designed to meet the standards of the industry's most trusted experts and rethinks the end-to-end cleaning and guest interaction procedures.
A woman at a Sunset Strip hotel had seen a doctor for an allergic rash, and now she wasn't feeling right. Rashes are easy, and her symptoms were probably medication side-effects, so I expected no problem. That seemed to be the case, and she agreed to stop the medicine.
If you get sick in a local hotel, you might google "hotel doctor" and the city. In Los Angeles my name turns up but only with links to my blog. I don't have a web site. Nor do my long-established competitors.
A new national survey commissioned by the American Hotel & Lodging Association (AHLA) conducted by Morning Consult shows that a number of improvements to health and sanitation protocol at U.S. hotels would have considerable impact on guests' comfort levels staying there, with the top three including face coverings for employees (87% a lot/some impact) and guests (85%), suspending daily housekeeping of rooms (86%), and utilizing technology to reduce direct contact (85%), are the top priorities among frequent travelers to staying in hotels during this pandemic. These priorities align with AHLA's Safe Stay Guest Checklist and CDC recommendations distributed on behalf of the industry.
The U.S. Environmental Protection Agency is set to announce on Monday it will issue an emergency exemption to the state of Texas permitting it to allow American Airlines to use a new surface coating that kills coronaviruses for up to seven days, sources briefed on the matter said.
A caller from the Airport Hilton asked how much I charged. This is often the first question I hear. If I answer immediately, the guest is likely to thank me and hang up. So my first response is that phone calls are free and might be all he or she needs. What's the problem?....
Anthony Melchiorri, CEO of Argeo Hospitality, host of Travel Channel's Hotel Impossible and one of the hospitality industry's top podcast, Anthony Melchiorri Live, appealed to Congress to address the liquidity crisis facing the nation's hotel owners as a result of the Covid-19 pandemic.
Known for their segment leadership, all of Choice Hotels International, Inc.'s (NYSE: CHH) popular select service midscale and upper midscale brands saw material year-over-year revenue per available room (RevPAR) and average daily rate (ADR) index gains versus local competitors through the second quarter of 2020. The company expects this trend to continue as leisure travel bounces back faster than business travel amidst the pandemic environment, with leisure travel now comprising over 80% of room nights across the Choice Hotels portfolio.
Those were the first words from a young flight attendant in a hotel room as soon as we had exchanged greetings.
M&R Hotel Management, a top US management company with operations across 5 states, has selected Magnuson Hotels, the fast-growing franchise alternative, to rebrand its 285 room Magnuson Grand & Conference Center Somerset-Bridgewater located in New Jersey.
I have always believed that a well organized and vigilant housekeeping department could pass any hygiene test. Detailed training and record-keeping is the key and utilizing technology platforms to record this information is critical.
The sudden changes and swift momentum triggered by COVID-19 have placed many housekeepers outside of their comfort zone without advance warning. Just like other department heads, they suddenly found themselves having to deal with a situation they were not trained, nor prepared for.
Aside from skills relating to hygiene and perhaps even technology and hygiene, I believe the most important skill during this pandemic for housekeeping, but anyone for that matter, is resilience. To have resilience yourself, but also resilient leadership is vital to keep yourself, your department and your organisation going.
Since the beginning of the pandemic, key consumer sentiment surveys have indicated that Americans will hit the road this summer and head to destinations that allow for physical distancing, such as national parks.
During the early months of 2020, once it was apparent that the novel coronavirus (COVID19) was a global pandemic, people everywhere started to think of creative solutions to help ease the problems of the virus. One solution was to convert hotels into hospitals (H2H ©) and into housing for healthcare workers. With the virus halting travel, many hotels were left close to vacant. On top of that, many healthcare professionals were worried about traveling back and forth between work and home, at the risk of infecting their household.