Sales & Marketing

Meet RENAI by Renaissance: The Pilot Program for Renaissance Hotels’ New AI-powered Virtual Concierge Service

Travelers staying at select Renaissance Hotels, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, will soon have instant access to vetted, insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast spots and more through an exciting new virtual concierge service. Today the brand announced a pilot program for RENAI by Renaissance (pronounced “ren-A”), which stands for Renaissance Artificial Intelligence, and is akin to having a well-connected local who is available 24/7 all right from guests’ smartphones.

54% Of Americans Say They Plan to Travel More Compared to Last Year; 70% are Adjusting Their Plans Due to Economic Pressures

VacationRenter, a meta-search travel platform, has released new data showcasing the hottest travel trends and destinations for the 2023 holiday and extended winter season. Holiday travel will look different this year, but all signs point to a busy upcoming winter season, with 54% of Americans planning to travel more than last year.

Booking.com Launches Cruises in the US, Further Expanding Choice and Ease for Travelers

Yesterday, Booking.com, one of the world’s leading digital travel companies, announces the launch of Cruises as a new travel vertical for customers in the United States. The new offering meets traveler demand in the largest market for cruise bookings globally, representing 58% of the entire industry*, and becomes available through a partnership with leading cruise agency World Travel Holdings (WTH). Through the newly introduced product vertical, Booking.com is providing US customers with more travel options than ever before and added benefits across the cruise trip planning journey including:

Shaping the Future of Hospitality: Key Takeaways from HSMAI Americas Faculty Forums

HSMAI Foundation hosted a series of three Americas Faculty forums, with faculty specializing in hospitality sales, marketing, and revenue education. We gathered each group to discuss emerging trends, prevailing challenges, and how HSMAI and the HSMAI Foundation can partner to shape the future of hospitality education. These discussions highlighted a shift towards integrating technological advancements and strategic thinking into the curriculum.