Before the pandemic, customer satisfaction among the travel industries tracked by the American Customer Satisfaction Index (ACSI®) was mixed.
AAA Travel expects the vast majority of Americans to stay home this holiday season. Public health concerns and travel guidance are influencing their decisions not to travel over the year-end holidays, a period that typically sees high demand for vacations. While AAA expects at least 34 million fewer travelers compared to last year's holiday season, as many as 84.5 million Americans may still travel from Dec. 23 through Jan. 3, a decline in travel of at least 29%.
A recent national survey commissioned by the American Hotel & Lodging Association (AHLA) shows that nearly two-thirds (69%) of Americans will not travel for Christmas. With a new surge in COVID-19 cases, the CDC recommending that Americans do not travel over the holiday season and new stay-at-home orders in place in states across the country, the holiday season will compound the challenges already facing the hotel industry during this public health crisis.
In 1960, the soulful, Georgia-born singer Ray Charles hit the Billboard Hot 100 for the first time with the song "Georgia On My Mind."
The immediate future of the hospitality industry in the wake of the coronavirus pandemic will be the focus of a summit hosted by the Florida Atlantic University College of Business this month.
With Thanksgiving behind us and the next set of holidays right around the corner, I wanted to share new data from Tripadvisor about what can be expected. Despite rising COVID cases, Americans remain more optimistic about travel than the rest of the world, with 55 percent of Americans planning on traveling this holiday season, compared to only 30 percent globally.
As we approach the holiday season, American travelers have an abiding desire to travel, even as the country navigates the challenges of the pandemic, and a future trip—particularly domestically and with family members—remains a priority, according to a recent poll by the market research firm Destination Analysts.
What does it mean to be authentically Aspen? Book a stay at The Gant, and you'll soon find out. The luxury resort is nestled in a 5-acre enclave at the base of Aspen Mountain, striking a thoughtful balance between unpretentious luxury, nature, and culture within a world-class destination. From skiing adventures to romantic getaways, family vacations, or long-awaited reunions with friends, The Gant is home to a variety of unique and memorable experiences.
As 2020 winds down, 81% of Americans say they are especially grateful for their family this year, according to new research from Motel 6. Today, the economy lodging brand released its third annual holiday travel survey, revealing that on average, Americans have not seen their extended family in five months.
A new national survey commissioned by the American Hotel & Lodging Association (AHLA) shows that many Americans are not expected to travel this holiday seasons. Results show that 72% of Americans are unlikely to travel for Thanksgiving and 69% are unlikely to travel for Christmas, compounding the challenges for the hotel industry during this public health crisis.
Operators of hotels and short-term rental properties looking to build back business hampered by the coronavirus pandemic shouldn't worry about low prices as much as customer opinions, according to a new study by researchers at Florida Atlantic University and four other universities.
The pandemic has snarled leisure and business travel this year, but the latest travelhorizons™ survey, conducted by MMGY Travel Intelligence, found that the travel industry is likely to get a significant boost over the holidays. The survey, which queried people planning to travel in the next six months, found that half of respondents intend to take trips between November and early January, with 25% traveling for Thanksgiving, 31% traveling for the December holidays and 15% for New Year's celebrations.
Global travel leader Booking.com recognizes that America has experienced internal rifts and unprecedented circumstances like never before in 2020. Amidst a difficult year, marked by a global pandemic that is taking its toll on every aspect of our everyday lives, as well as keeping us from experiencing travel the way we used to, it's time to remember, celebrate and rediscover the incredible diversity and amazing mosaic of international cultures that lives and breathes within our nation. Booking.com believes that what unites us as Americans is ultimately stronger than what divides us, and that travel, even if only domestic, has a restorative role to play in bringing us closer together.
NeueHouse, the private workspace and cultural home for creators, innovators, and thought leaders, launches its partnership with Design Hotels, a global collection of independent, design-driven hotels, that function as social hubs and spaces for purposeful experiences. Pivoting in the face of major disruption to the hospitality industry, the collaboration between NeueHouse and Design Hotels reinforces their shared missions to support the creative communities with an innovative offering for members to use the spaces for both work and leisure.
According to a recent AAA Travel survey, American travelers are making vacation plans through the end of the year, but remain cautiously optimistic about those future plans. Sixty-seven percent of U.S. adults planning a vacation before the end of the year report some degree of uncertainty they will actually be able to take their vacation. As a result, some are opting for spur-of-the-moment travel decisions as they take coronavirus implications into account. According to AAA's survey, one in five who are planning a trip before the end of this year but haven't booked yet expect to do so within one week of traveling. AAA advises these travelers to take proper precautions to help keep themselves and others safe while away from home.
The past seven months have completely transformed the travel industry. In response, Meliá Hotels International (MHI) has created a new virtual community dedicated to closer communication and relationship rebuilding with agent partners.
For many Americans, autumn used to mean the return of football, the start of school and preparing for one of the most highly anticipated nights of the year: Halloween. In 2020, though, the season will undoubtedly look a lot different.
Consumers are understandably restrained about holiday shopping this year in the wake of converging public-health and economic crises that will likely last the better part of 2020.
Loews Hotels announced today the launch of "StreamLine by Loews," a brand-wide approach to virtual gatherings. Whether meetings are virtual, in-person, or a hybrid of both, "StreamLine by Loews" offers innovative solutions for groups to connect.
The Hospitality Sales and Marketing Association International (HSMAI) is now accepting entries for the 2020 Adrian Awards. The 64th Annual Adrian Awards focuses on the best practices, innovation, and community shown in hospitality campaigns and coronavirus crisis responses. This year, HSMAI has redesigned the Adrian Awards to reflect the current travel landscape and streamlined entry, lowered costs, as well as set a later submission deadline to allow recognition of more great work.