The American Hotel & Lodging Association (AHLA) and Questex announced today a new list of high-value speakers and impactful programming for The Hospitality Show (The Show). The Show is a bold, new hospitality operations and technology event to be held June 27-29 at The Venetian Resort Las Vegas.
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced a partnership with Waikiki Malia, a popular hotel offering a contemporary retreat in the heart of Waikiki, Hawaii. Waikiki Malia chose Stayntouch to deliver its intuitive cloud PMS to empower staff, streamline operations, and elevate service.
When Vitria on the Square opened last month at the crossroads of 15th Avenue and High Street, Mills James was there to provide its award-winning, service-focused, audiovisual expertise. The company was selected by collaborative partner Columbus Hospitality Management to provide onsite AV, video production and broadcast services to this event center and others in its portfolio across the U.S., including hotels.
Surfsand Resort in Cannon Beach, Oregon, has built its long-held reputation as a leading vacation spot in part based on its enviable location overlooking the iconic 235-foot-high Haystack Rock just off the Northwest Pacific Coast. In 2022 the resort further elevated its stature by updating all the property’s systems prior to a property-wide renovation and expansion starting in November 2023. Surfsand also reinforced its allure as a destination for special moments by introducing various packages of themed experiences and upgrades individual guests and groups can reserve in addition to their rooms. Coinciding with these advancements, Surfsand decided to upgrade its operational and digital capabilities by choosing property management, point-of-sale and payment processing software and systems from Agilysys.
Infor®, the industry cloud company, today announced that Graduate Hotels®, a collection of hand-crafted hotels located in dynamic university-anchored towns, has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and will fully standardize on the Infor cloud-based platform. Graduate Hotels has been marking successful go-lives with Infor’s software at 31 properties since June 2022, with the most recent at its Eugene, Oregon, location. With Infor, Graduate Hotels has modern technology at its fingertips to unify and refine operations, deliver superior guest experiences, and implement and execute intelligent strategy.
I believe that, before we delve into the potential applications of generative AI in our industry, we should take a step back and consider the bigger picture by defining artificial intelligence.
ChatGPT combines deep learning and natural language processing to understand and respond to human queries. Unlike traditional chatbots, it wasn"t trained by humans.
Instead, substantial amounts of text data taught it to understand conversations and naturally answer questions
The hospitality and travel industry has always been driven by innovation and adaptation. As customer expectations evolve, so must the industry's approach to service and communication. One technology that offers the potential for transformative change is Artificial Intelligence (AI), specifically in the form of AI-powered chatbots like ChatGPT.
In the #ChatGPT Age, Prompting Is the Tech Language to Learn. ⬅️ Most #AI will keep relying heavily on the human in the loop to provide instruction, refine outputs and push the technology to new directions. What is prompt engineering and why every ChatGPT user should know about it?
AI has the potential to be the Tech Partner of every Brand, Company and Organization planning to thrive in the Digital Era. Here's what you should keep an eye out for: Ai agents, Digital Hosts, Speech to build Technology and Prompt Engineering.
Business at the Hotel Nikko San Francisco is booming, especially since the property secured a spot on Forbes’ 2022 list of the 13 best hotels in San Francisco. With travelers’ eyes fixed on the luxury boutique hotel in Union Square, the hotel’s management team began looking for new financial management tools capable of delivering macro and micro analysis of numerous data sets and assisting with planning for future investments into the property. PVNG enterprise accounting and Targetvue budgeting and forecasting solutions from Aptech fit the bill for their ability to affordably give operators the insight, flexibility and control they desired.
Welcome to the fastest-ever adopted technology in the world. If you hadn"t heard before about ChatGPT, we need to talk!
Grata is the first-of-its-kind reputation platform dedicated to capturing and showcasing the value frontline service workers provide to customers and brands. Following a successful round of seed funding in December 2022, Grata announces their innovational reputation platform is now available in five different brands and eleven restaurant locations in Dallas and Miami. All seven of the Mesero Restaurant Group locations in the Dallas/Fort Worth region and four dining outlets in Miami launched the Grata platform. The restaurants in Miami include Bar Centro, Hyde Beach, Bazaar and Katsuya located in SLS South Beach. Gates Hotel in Miami’s South Beach has also adopted Grata throughout their hotel.
DIRECTV HOSPITALITY, one of the nation’s leaders in guestroom entertainment and Aimbridge Hospitality, a leading, global hospitality company, are working together to improve the in-room guest experience from coast-to-coast, effective immediately.
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, has partnered with Owner Relations, a leading provider of accounting solutions for fractional and whole-ownership condominium hotels, to deliver a seamless integration to the Stoweflake Mountain Resort & Spa, a premier Vermont luxury resort that leverages a fractional ownership structure.
It’s difficult to imagine that anything could be more amazing than 3.5 million Swarovski crystals adorning the walls, ceilings, fireplaces and light fixtures at Sparkling Hill Resort & Spa in Vernon, British Columbia. Yet, communication between guests and staff at the European-style wellness retreat is shining even brighter, thanks to a recent integration partnership between Maestro PMS and PurpleCloud Technologies.
hihotels by Hospitality International, a recognized leader in franchising of conversion and new build hotels for economy lodging, is pleased to announce a partnership with Hopper, the world’s fastest-growing travel app.
AI will impact the hospitality industry across the full spectrum of business operations.
There are some important factors to consider as we navigate into an AI-lead operating model. AI does not change the problems that individuals and businesses face, but rather, it is a new way to help solve those same problems. AI will not generate revenue for a hotel. It will provide ways to increase revenue, just like the internet enabled existing revenue sources to access a hotel faster and more directly.
There are some important factors to consider as we navigate into an AI-lead operating model. AI does not change the problems that individuals and businesses face, but rather, it is a new way to help solve those same problems. AI will not generate revenue for a hotel. It will provide ways to increase revenue, just like the internet enabled existing revenue sources to access a hotel faster and more directly.
Making a tool like ChatGPT widely accessible to the public was not only a masterstroke in marketing, but it has also helped remove some of the mystique surrounding AI. This can only be a good thing.