Navigating the Maze: The Challenges Hoteliers Encounter in Acquiring Cutting-Edge Technology
In Frederik Backman’s New York Times best-selling book, “A Man Called Ove”, the first chapter is aptly titled, “A man called Ove buys a computer that is not a computer.” In those first few pages, readers are introduced to fifty-nine-year-old Ove, a decidedly grumpy and impatient man who ventures into a tech store on a mission to buy a computer. He mistakenly asks the young sales associate for an ‘O-Pad’. The exchange only becomes more strained as Ove repeatedly asks the associate if the tablet is a good computer, and the associate explains that while it’s a good piece of technology, it depends on what type of computer he wants. As you can imagine, Ove’s frustration soon peaks when the associate attempts to explain that a keyboard was sold separately and then tries to direct him to a MacBook (which Ove endearingly calls a ‘McBook’) instead.