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Hilton Expands LXR Hotels & Resorts in Costa Rica with Maravé Manuel Antonio Signing
Anticipated to open in 2029, the nature‑immersed luxury resort and residences will bring elevated hospitality and ownership opportunities to one of Costa Rica’s most coveted coastal destinations.
GLō® Best Western Olive Branch Debuts in One of the Mid-South's Fastest Growing Markets
New 80-room hotel offers contemporary design, elevated amenities and convenient access to the Memphis-metro area's thriving business and leisure corridors.
Beyond the First Drink: Engineering the Cocktail Journey
A strategic framework for designing hotel cocktail menus around consumption occasions, pricing psychology, and sequencing to maximize per-guest contribution rather than per-item profit.
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View AllMeeting Evolving Guest Expectations: How Operational Excellence Shapes the Modern Guest Experience
The GM of Hilton Anaheim shares how a full-property renovation was used to align design, technology, and team performance, showing that operational efficiency, not aesthetics alone, drives lasting guest loyalty.
The Illusion of Control in Commercial Leadership
Hotels default to whichever KPI is loudest in the room rather than blended value, creating structural bias that quietly erodes commercial outcomes over time.
Park Hyatt Mexico City Polanco Brings the Art, Design and Culinary Spirit of Contemporary Mexico to the Heart of the Capital
Reservations are now available for the new 155-key hotel, where Mexican art, design and cuisine come together beside Chapultepec Park.
Digital marketing decoded: Budgeting 101
A downloadable guide for hotel marketers on building a 2027 digital marketing budget using cost of acquisition, ROAS benchmarks, and direct vs. OTA net revenue comparisons.
HVS Asia Pacific Hospitality Newsletter - Week Ending 21 August 2026
HVS Asia Pacific's weekly roundup covers five deals across Singapore, Thailand, Japan, Taiwan, and South Korea, totaling billions in hotel and real estate investment activity.
Tripadvisor 2026 Mid-Year Experiences Trends Report
Tripadvisor H1 2026 booking data shows craft classes up 88%, eco tours up 62%, and off-the-beaten-path destinations growing twice as fast as top-100 locations.
The Hotel Worker Inside Your AI Decision
A former hotel worker argues that AI should eliminate drudge work to free staff for high-value guest interactions, not cut headcount, warning that cost-only thinking destroys service quality and accelerates turnover.
U.S. Travel Honors Destination Marketers with 2026 ESTO Awards
U.S. Travel Association named 2026 ESTO Award winners across 10 categories at its 42nd annual conference in Philadelphia, honoring DMOs and state tourism offices for creative destination marketing.
Can AI Make Hospitality More Authentic?
The author argues that AI does not inherently undermine authentic hospitality; what matters is the intent behind its use and whether it empowers employees to respond more thoughtfully to individual guests.
PPHE Hotel Group Limited: Unaudited Interim Results for the six months ended 30 June 2026
PPHE Hotel Group reports 4.7% revenue growth to £209.3m and 6.3% EBITDA rise to £48.4m for H1 2026, supported by UK property strength and the £147.9m freehold acquisition of Park Plaza London Waterloo.
U.S. hotel performance for July 2026
U.S. hotels posted RevPAR growth of 8.2% year-over-year in July 2026, with New York City leading Top 25 Markets driven by FIFA World Cup Final demand.
HiLITE Group Launches ‘Mandara Women’s Wellness,' India's First AI-Integrated Wellness Retreat for Women
HiLITE Group opens Mandara near Calicut, a 20-cottage AI-integrated wellness retreat exclusively for women, covering six life stages from prenatal to geriatric care.
Global Hotel Alliance expands with two homegrown hospitality brands from Turkey and Poland
The Marmara Hotels (Turkey, 6 properties) and PURO Hotels (Poland, 9 properties) join GHA's DISCOVERY loyalty programme, adding 15 hotels to the world's largest independent hotel brand alliance.
The Real Bottleneck In Hotel AI Adoption Is Human, Not Technical
A LodgIQ executive argues that over 50% of AI pricing recommendations are overridden industry-wide because hotels skip the trust-building stages needed before full automation, not because the technology fails.
Dusit brings ASAI Hotels to Malaysia with the opening of ASAI Gamuda Cove – the brand’s largest property to date
Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property development companies, is set to introduce its locally focused, affordable lifestyle brand, ASAI Hotels, to Malaysia, with the opening of ASAI Gamuda Cove.